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Belmond Grand Hotel Europe

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Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
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1,511 Reviews from our TripAdvisor Community

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Showing 821: English reviews
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Reviewed 3 days ago NEW

Decent hotel but furnishings are outdated and the air conditioning is limited. I believe like many other Russian buildings the temperature is controlled by the government and the thermostat on the wall doesn't work. The hotel is ideally located on main city street and houses several good restaurants including the Azia Asian restaurant which I would highly recommend.

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Thank 23WorldExplorer23
Singapore
Reviewed 1 week ago via mobile

The Belmond Grand is indeed a grand historic hotel with a rich history, excellent service, and very convenient location. The design reflects the "charm" of a large hotel that has gone through a long and complex history with many intriguing and elegant spaces, and corridors perhaps a little long and some rooms perhaps a little compact by today's standards. We...

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Thank jpmsenior
New York City, New York
Reviewed 1 week ago via mobile

Wanted to stay in nice hotel that wasn't the four season and in more "local" area. Defiantly found it. Great room with balcony overlooking Russian museum. Near main boulevard and easy to walk to hermitage etc. also concierge was helpful in getting guides/opera tickets etc. Breakfast was funny with harp player in grand room and samovar for tea. Got a...

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Thank jcnivem
Chichester, United Kingdom
Reviewed 2 weeks ago

Where do you start to speak about this hotel. Firstly my wife and I chose to come to St Petersburg to see Bastille in concert. My wife found a package through Voyage Prive that included flights, transfers, hotel and guided tours. We were so pleased it was the Belmond Grand hotel. From the moment we stepped out of the taxi...

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Thank alacarte151
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your positive feedback about the recent experience at Belmond Grand Hotel Europe. We look forward to welcoming you back soon to our hotel! Kind regards, Sjefke Jansen General Director

Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

Our friends who had been to St Petersburg before arranged our trip and we certainly weren't disappointed The Belmont Grand Hotel Europe although on the expensive side for wine was amazing We booked the Heritage Package which was amazing value Limousine pick up from airport Upgrade on room Breakfast to die for Dinner with show in hotel Ballet at theatre...

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1Thank sally29a
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your highly positive comments about your recent stay with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen...

Kent, United Kingdom
Reviewed 3 weeks ago via mobile

Karill was fantastic at the lobby bar very much has a love for what he does and should be highly recommended for his dedication to the art of the bar. He upsells in such a subtle way however it is very effective and should be commended for his skill and craft. Victoria at the the reception is such a beautiful...

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Thank Tracey B
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your warm comments about your experience with us. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Tampere, Finland
Reviewed 3 weeks ago

We had stayed for 4 days at Belmond Grand Hotel Europe. We liked services, people who work there and atmosphere! Great! Every morning it was really good breakfast what me and my friends enjoyed very much!

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Thank Terry_Soitunen
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Kind regards, Sjefke Jansen General Director

Tehran, Iran
Reviewed 4 weeks ago

Well I'm not so much into the luxury hotels but here you can experience a comfortable, neat and a warm hospitability in europeen residential place while you have the best access to the most historical sites through the most beautiful Nevsky.

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Thank Ramak M
Reviewed 4 weeks ago

This hotel is welcoming. The service is excellent. Staff was helpful and all spoke English. Front desk staff, concierge and the doormen were all top notch. The rooms were ultra comfortable, the room service prompt and polite, and the meals in each restaurant we tried we're delicious. The hotels location is right in the heart of the city. Everyday we...

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Thank Yohanan H
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your positive feedback about the recent experience at Belmond Grand Hotel Europe. We look forward to welcoming you back soon to our hotel! Kind regards, Sjefke Jansen General Director

MKUK
Reviewed 4 weeks ago

Grand by name, grand by reputation and grand to stay in. Our base for a weeks break in Russia the hotel scored highly in all departments. Tasteful rooms in a grand style were clean tidy and the service was impeccable. Five minutes from request to delivery of a new set of pillows at eleven o'clock at night. Food was good,...

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2Thank ManDir
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your warm comments about your experience with us. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 

Additional Information about Belmond Grand Hotel Europe

Address: Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: $244 - $1,699 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#2 Spa Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
#5 Family Hotel in St. Petersburg
#7 Luxury Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Grand Hotel Europe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 353 is a beautiful corner Jr. Suite with a wonderful view of Nevsky Prospekt”
  • Lovely Jr. Suite #353
  • View of Nevsky Prospekt from Jr. suite #353
  • Jr. Suite #353
  • Lovely Jr. Suite
 of 5 bubbles seraphic, 22 Feb 2017 | Read review
“Go for a suite”
 of 5 bubbles J8748CSdavidc, 13 Feb 2017 | Read review
“they are all amazing”
 of 5 bubbles EmmaUKHampshire, 12 Feb 2017 | Read review
“I would advise not having a room which faces the inner courtyard as there is no natural light and we found this to be quite claustophobic.”
 of 5 bubbles buzbies, 2 Feb 2017 | Read review
“Deluxe rooms have nice views”
 of 5 bubbles ColchesterSleeper, 16 Jan 2017 | Read review
5 of 5