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Belmond Grand Hotel Europe

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Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
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1,491 Reviews from our TripAdvisor Community

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Showing 811: English reviews
Bengaluru, India
Reviewed 28 August 2015

I visited the Belmond Grand Hotel Europe about 10 days ago as part of a group. It was my first visit to Russia and I was unsure about what to expect- I needn't have worried. This hotel was beautiful - the lobby was nice, the reception area was comfortable and the reception staff were attentive and helpful. The rooms were...

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1Thank Nkrao
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen...

Pennsylvania, United States
Reviewed 27 August 2015

The fact is my wife,Zemfira is Georgian'Ossetian.She is very demanding.Former History and Literature teacher. Very particular.Did not like dinner in Cafe Europa.Lukewarm soup.I wish my Khamchata Crab was a larger portion. My wife's Trout was not cooked to her liking. But the Violin and Music and Staff presentation was wonderful.We ate dessert on the Grand Hotel Terrace. We loved it....

Review collected in partnership with this hotel
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Thank Robert P
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We will use your remarks as a guideline for future improvements of our product. It is our ambition to provide exceptional service and your kind words are encouraging and much appreciated by all...

New York City, New York
Reviewed 27 August 2015

The Belmont me our trip to St Petersburg a delight. The concierge service in particular was attentive and extremely helpful. They set up excellent tours and tour guides and all of their recommendations were terrific. Lobby Bar was also sophisticated and fun every night!

Review collected in partnership with this hotel
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Thank JoeDoc2012
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Dubai, United Arab Emirates
Reviewed 25 August 2015

Belmond Grand Hotel Europe is one of the pearl of the luxury hotels. The service was fantastic, and the ambience of the hotel is just perfect. You must try the Azia restaurant. Loved the breakfast in the L'Europe restaurant. Thank you

Review collected in partnership with this hotel
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Thank Szilvia B
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Reviewed 24 August 2015 via mobile

This hotel is all that it claims to be. A truly grand hotel frequented by royalty and presidents and, to judge by the chrome plated Bugatti parked outside on our last night, oligarchs too! Our room was good, the overall atmosphere good and it is within easy reach of the important sights. We didn't eat here! Breakfast is literally 8...

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Thank Julianfin
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments. We look forward to welcoming you back soon to our hotel! Kind regards, Sjefke Jansen General Director

A TripAdvisor Member
Level Contributor
5 reviews
4 helpful votes
Reviewed 22 August 2015 via mobile

Absolutely a beautiful hotel. I didn't find the service especially outstanding. No coffee pods in our room, the concierge gave us bad information. We did have the afternoon Russian tea service and it was nice. Again I thought the service could have been better. Great bedding- I loved the dual duvets on the king bed!

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Thank A TripAdvisor Member
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your valuable comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

County Kildare, Ireland
Reviewed 22 August 2015

Great nights sleep. V helpful & friendly staff - couldn't have done any more for me. The only issue I would have is the breakfast service where it is chaotic & not helped by ill mannered guests who would walk over you without any concern for others.

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Thank Ciarrai2014
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Stockholm, Sweden
Reviewed 21 August 2015

Great service in the reception and from the concierge. Rooms are spacious and feel classical somehow. Perfect location on the Nevsky Prospect with walking distance to most historical landmarks and great restaurants. The new Azia restaurant in the hotel had great food and the service was excellent. The gym and health club was a bit outdated and could use a...

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Thank Mattjeh
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen...

Cork, Ireland
Reviewed 18 August 2015

This is truly an Amazing hotel set right in the centre of St Petersburg, the staff attention to every detail from airport collection to check-in, to rom services is outstanding. The hotel makes you feel so special and allows you the opportunity to stay in the lap of luxury. would highly recommend a stay in this hotel.

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Thank conor h
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Milan, Italy
Reviewed 18 August 2015 via mobile

Defenitely the best Hotel in St Petersburg. Situated close to the main monuments and to the main street of the city (Nevsky Prospekt). Breakfast super big and with great variety of food. The upgraded our room to a deluxe room with view on the cathedral of St Petersburg! Top of the top

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Thank Arturo G
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 

Additional Information about Belmond Grand Hotel Europe

Address: Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: $229 - $1,570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Belmond, Cheap Tickets and Jetsetter so you can book your Belmond Grand Hotel Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#3 Spa Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
#5 Family Hotel in St. Petersburg
#7 Luxury Hotel in St. Petersburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 353 is a beautiful corner Jr. Suite with a wonderful view of Nevsky Prospekt”
  • Lovely Jr. Suite
  • Jr. Suite #353
  • View of Nevsky Prospekt from Jr. suite #353
  • Lovely Jr. Suite #353
 of 5 bubbles seraphic, 22 Feb 2017 | Read review
“Go for a suite”
 of 5 bubbles J8748CSdavidc, 13 Feb 2017 | Read review
“they are all amazing”
 of 5 bubbles EmmaUKHampshire, 12 Feb 2017 | Read review
“I would advise not having a room which faces the inner courtyard as there is no natural light and we found this to be quite claustophobic.”
 of 5 bubbles buzbies, 2 Feb 2017 | Read review
“Deluxe rooms have nice views”
 of 5 bubbles ColchesterSleeper, 16 Jan 2017 | Read review
5 of 5