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The State Hermitage Museum Official Hotel

1,045 reviews
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Traveller (841)
Room & Suite (434)
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Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(24 reviews)
“beautiful hotel”(27 reviews)
“junior suite”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Indoor pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,045)Write a Review
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411
67
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4
2
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All reviewsfree shuttlebeautiful hoteljunior suiteroof terracethe hotel offersmodern amenitiesfive star hotelthree nightslobby barwonderful cityvisit stconcierge servicemain attractionsmin walkwinter palacenevsky prospectmetro station
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1 - 5 of 505 reviews
Reviewed 4 weeks ago

When you're an old "war horse" as I am - having traveled more than 2.5 million miles over my career, you can be very cynical when it comes to so-called "5*" hotels. But, my cynicism was met head-on by the State Hermitage Museum Hotel. From...More

4  Thank Deby V
Hotel's Favourite
Reviewed 26 February 2017 via mobile

Impossible to know where to begin except to say look no further for accommodation in St Petersburg. From Management, reception staff (day & night) Catherine restaurant, concierge, doormen all were courteous, friendly & very helpful. The hotel itself was like being in The Hermitage Museum...More

5  Thank tumbulgum
Response from TheHermitageHotel, Head of Operations at The State Hermitage Museum Official HotelResponded 7 March 2017

Dear Guest, I would not miss this chance to express my sincere gratitude for your recent stay and kind evaluation. We are delighted that our Team had the opportunity to indulge you with great hospitality. We look for lots of ways to make each Guest’s...More

Reviewed 9 January 2018

Having done our Christmas family duty to children and grandchildren my wife and I decided to greet the new year in a new and different place. We had never visited Russia and this seemed to tick the boxes, St. Petersburg especially. We chose the best...More

4  Thank IsleofWightChris
Reviewed 31 December 2017 via mobile

This is a beautiful hotel, with a high standard of decor and fire safety! (My husband is into such things and was amazed at the fire doors and sprinkler systems......!) Staff were friendly and had an excellent standard of English, going the extra mile to...More

2  Thank FlanFam11
Reviewed 27 December 2017

Great service from the moment we arrrived at the beautufully finished State Hotel that opened in 2013. Fast Visa support. We had a Terrific Room. The quality of the finishes are world class. Plush carpet and a terrific queen size bed. Many pillows too. The...More

1  Thank I8867CLpeters
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Meeting Rooms
Room Service
Free Parking
Concierge
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Indoor pool
Details
Price range
US$130 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in St. Petersburg
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$130 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in St. Petersburg
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (841)
Room & Suite (434)
Dining (170)
Pool & Beach (2)
Amenities (53)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mattias A
11 July 2016|
AnswerShow all 5 answers
Response from RimboofLondon | Reviewed this property |
Yes, there is. I cannot remember exactly, but it was about $10 per person. It was just an insult to a hotel guest. It closes at 10pm.
1
Vote
reda s
11 March 2016|
Answer
Response from JXS9 | Reviewed this property |
Contact the hotel and they will arrange for the hotel car to collect you from the airport for a fee. I used this service recently and it was fantastic.
0
Votes
suesea002
21 May 2015|
Answer
Response from LFtraveller |
Dear suesea002, address hotel concierge desk to have them arrange your pick-up transfer. The average price for this service in 2015 is 3500 rub. You can also take an airport taxi, but it is really easy to get to the wrong... More
1
Vote
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Room Tips
"Not sure there are bad roos!"
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"there are few stairs within the corrirors so if you have any issue with that, ask for a room closer to the..."
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"The corner rooms away from the elevators facing the back of the hotel are very quiet and very large!"
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"Suites are a good upgrade"
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