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Kempinski Hotel Moika 22

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1,030 Reviews from our TripAdvisor Community

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Showing 525: English reviews
Reviewed 29 May 2015 via mobile

The rooftop restaurant serves tea with no biscuits:( the cheese cake we ordered never arrived. Great view, poor service. No menu was offered. The server had to go inside to check what was on the menu..........................………………;…....

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Helpful?
Thank Tasha F
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Tasha F, In the first place we would like to thank you for choosing Kempinski Hotel Moika 22 and for the feedback you shared with us. We truly apologize for the inconvenience you discovered, since it is our heartfelt wish to create special moments for our guests in addition to the stunning view on the terrace. We would like...

Italy
Reviewed 28 May 2015

This hotel has been one of my favourite ever! really big and comfortable, friendly staff, it's really clean the food is great, rooms are large and clean, when you arrive you find a plate with some sweets, great great great! The gym is super! It's not enormous but you can find everything you need! The spa isn't enormous (as the...

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Thank ItsFedu
Trnava, Slovakia
Reviewed 27 May 2015 via mobile

We spent 4 nights in this hotel and generaly we ´been satisfied. The location is excellen really in walking distance to all main attractions. Staff was great, always helpful and very polite. Rooms big enough, clean, but nothing special considering the price, especially TV and in-room entertainment needs to be renewed. Breakfast good, but not as wide selection of food...

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Thank MK1212
Versailles, France
Reviewed 27 May 2015

We enjoyed very much our stay from 21st May to 26th May in this fabulous hotel.The location is top, and the restaurant on the 9th level excellent food and perfect service with a fantastic view on the Hermitage Museum and the City.

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Helpful?
1Thank Pierre Nazaret T
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Pierre Nazaret T, Let us thank you for choosing Kempinski Hotel Moika 22 and sharing such a marvelous review on Tripadvisor! It is our pleasure that everything was to your satisfaction and you enjoyed your trip to St. Petersburg. We strive to maintain high standards of customer service and are truly delighted that our servic made you happy. It...

Melbourne, Australia
Reviewed 27 May 2015

I arrived in St Petersburg at 1600 on Tuesday 19th after 32 hours of airports and flights. The reception staff were excellent in processing my booking and they have 'women in red' to manage all those tricky questions tired guests may need help with. The food and wine was also very good. I would have no hesitation in recommending the...

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Helpful?
1Thank Adpo01
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Adpo01, Thank you for taking the time to write this review and we sincerely appreciate your positive feedback about our hotel. We are extremely happy that you enjoyed your stay with us. It is very important for us that our service and location met your expectations. It would be our pleasure to welcome to back to Kempinski Hotel Moika...

Edinburgh, United Kingdom
Reviewed 26 May 2015

First trip to Russia and both St Petersburg and Kempinski exceeded expectations. Hotel only a few minutes' walk from the amazing Hermitage Museum. Very comfortable, well appointed room, nice and quiet. Staff always eager to do what they could to help and extremely pleasant. The breakfast was among the best ever! The choice and variety of food was astonishing and...

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Helpful?
Thank KLandPF
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear KLandPF, Thank you for taking the time to write this review and we are delighted to hear that you enjoyed your trip to St Petersburg and in particular your stay with Kempinski Hotel Moika 22. Wonderful to hear that you liked our rooms, location, service and buffet breakfast – one of the best in St Petersburg! We pride ourselves...

Reviewed 23 May 2015 via mobile

We loved this hotel. Great location. Quiet. High quality without being OTT. Above all, all the staff were very friendly. It just made the whole trip very easy. Our timing was perfect. Lovely weather Mayday marches + army out in force for 70th anniversary preparations. The doorman cheerfully told us, as we left hotel, slightly surprised to be surrounded by...

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2Thank FionaFromSussex
Reviewed 20 May 2015

A great place to stay. It's near everything. Love it. Breakfast is superb. Staff are very helpful and you feel like home. Everything about this hotel is great. The restaurant is very classy and specially the view.

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Thank Mimi t
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Mimi t,, Let us thank you for your time and kind review. It is our pleasure to know that you enjoyed the unique location, service and the atmosphere of our hotel. We would be glad to welcome you back here at "Kempinski Hotel Moika 22"! Sincerely Yours, Simon Zaglemann, General Manager, Kempinski Hotel Moika 22

Sydney, Australia
Reviewed 19 May 2015

This is a superb hotel. The entire team is professional, courteous and helpful. Location perfect for tourist or business visit. For the tourist, majority of city highlights are within walking distance, the Hermitage you can see from the front of hotel only minutes walk away, metro station and buses all within a few hundred metres. Has an attractive lobby and...

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Helpful?
Thank Emanpee
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Emanpee, Thank you for taking your time and sharing such a positive feedback about your stay at Kempinski Hotel Moika 22. It is our pleasure to learn that we have met and even exceeded your expectations. Your kind words about our team, breakfast, location and rooms are deeply appreciated. We look forward to welcoming you again to our hotel...

Breitenbach, Austria
Reviewed 13 May 2015

Review collected in partnership with Amoma.com
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1Thank Markku L
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bellevue Brasserie
Bellevue Brasserie
Cuisines: Eastern European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kempinski Hotel Moika 22 is located in the historical heart of St Petersburg, on the Moika River and opposite the renowned Hermitage Museum and Palace Square. Furnished with antiques, the rooms are decorated in classical marine style decor with white and gold accents and come with a Free Wi-Fi, interactive flat-screen TV, air conditioner, , a minibar, ensuite bathrooms with heated floors, and fine bathroom amenities. A telephone line and 24 hour access to a business center provided. The 9th floor Bellevue Brasserie restaurant awes guests with its 360 degree views of St.Petersburg and offers a fine European cuisine with French accents. Guests can enjoy a drink at the cozy The Von Witte bar or experience one of the unique tea ceremonies at the Tea Room. A sumptuous continental breakfast buffet is served every morning at the Beau Rivage restaurant. The Relaxation Centre features a fully-equipped fitness room and a spa area with a sauna, a Turkish steam bath and a whirlpool. Kempinski Hotel Moika 22 is just two minutes' walk from the Nevsky Prospect, 10 minutes' walk from the Russian Museum and close to all major sights and shopping. ... more   less 

Additional Information about Kempinski Hotel Moika 22

Address: Reki Moiki Emb., 22 | Palace Square, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: $172 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Moika 22 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Hotel St Petersburg
Hotel Style:
#4 Spa Hotel in St. Petersburg
#10 Business Hotel in St. Petersburg
#12 Luxury Hotel in St. Petersburg
#14 Romantic Hotel in St. Petersburg
#25 Family Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Moika 22 staff and other travellers.
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Questions? Get answers from Kempinski Hotel Moika 22 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 303 has view to the Eremitage and the Moika-River and lots of space!”
 of 5 bubbles josefoskarm, 2 Dec 2016 | Read review
“No view on some of the rooms as open onto internal court so if you want a view ask for one.”
 of 5 bubbles NessySomerset, 23 Oct 2016 | Read review
“do not accept first room offered”
 of 5 bubbles ivorg935, 18 Oct 2016 | Read review
“Upper floor rooms facing Hermitage.”
 of 5 bubbles 19antus, 12 Oct 2016 | Read review
“room 535 was excellent, but only with a view of the atrium, there are some rooms with a direct view of the winter palace”
 of 5 bubbles ljporthcawl, 27 Sep 2016 | Read review
5 of 5
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