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Herzen House Hotel

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235 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Reviewed 15 February 2016 via mobile

Me and my husband fell in love to the Herzen House. Safety, clean, comfort, free Internet, tea facilities AND perfect location. The staff were incredibly friendly and helpful, fluent in English and keen to ensure their guests have an enjoyable stay. My wife was mostly impressed by Irina but everyone did the best for making our visit a happy one....

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Helpful?
Thank ANeeksen
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear ANeeksen, Thank you very much for your flattering review. It was my pleasure to help you to any issues. On behalf of the Herzen Hotel team, Natalia Stepanova Managing director

Reviewed 5 January 2016 via mobile

A very comfortable room, with a great location and fantastic service. The outstanding service of the hotel became evident, even before check in, when Irina from reception e-mailed us about our stay and informed us about the hotel's special offers. The room surpassed our expectations, the bed was absolutely devine and a pleasure to return back to at the end...

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Helpful?
Thank Natalia M
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear Natalia. We really appreciate your visit and the flattering review. Hope to see you again. Yours sincerely, Natalia Stepanova Managing director

Moscow, Russia
Reviewed 11 December 2015

I stayed for 1 night. Nice new rooms, very comfortable matrasses and pillows. All practically brand new. Wonderful staff ready to help. Just in the center of historical St Pete. Tea\coffee throughout the day that is very nice. The only minus I found - quite noisy street that woke me up at 7 in the morning.

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Helpful?
Thank Miss_Marusia
Montreal, Quebec
Reviewed 23 November 2015

Inexpensive, clean and quiet accommodations in the heart of Saint-Petersburg. Situated in the Admiralty district, within walking distance of the Hermitage, Nevsky Prospect, and other major sites. I booked what was probably the most Spartan room in the Hotel at a laughingly affordable rate and found that it suited my needs just fine. The Staff is probably the greatest feature...

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Helpful?
Thank ManBitesDog
Nataliaspb, Генеральный директор at Herzen House Hotel, responded to this review

Dear ManBitesDog, Thank you very much for the review. I am really proud of my staff and we do our best to provide an excellent service in the future. Concerning breakfast, as you mentioned it is complimentary, but additionally we offer a breakfast at the restaurant downstairs. Please accept my apology if it was not mentioned. Yours sincerely, Natalia Stepanova...

Singapore, Singapore
Reviewed 23 October 2015

I stayed at Herzen House Hotel during my trip to St Petersburg. The hotel is located at the 4th floor (the 1st floor is a restaurant, 2nd and 3rd floors are other hotels). Location: Perfect. Walking distance (around 10 mins from St Isaac and other landmarks). Staff: One particular staff, Irina, was very helpful during my stay there. Food: Standard...

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Thank LucySpore
New York City, New York
Reviewed 17 July 2015

Pros: Very clean, high-ceilinged rooms are an amazing contrast with the hovels usually on offer at comparable prices. Helpful front desk staff, very efficient taxi to airport. Cons: 1. Absolutely unacceptable breakfast -- dry bread, scary-looking sausages, tired salads nobody with common sense would want to touch. Breakfasts are important not just because one needs to eat in the morning,...

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1Thank oinkydink
Bassano Del Grappa, Italy
Reviewed 16 July 2015

Perfect location, you are 5 min away from Nevskiy and Palace Square, about 7 min from metro; everywhere around hotel you find 24H grocery stores, cafes, restaurants etc. 3th floor of the building but there is an elevator. Booking has offered me an upgrade few days before check-in from standard double room to "Comfort" for a little extra. it's worth...

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Thank Olga C
Columbus, Ohio
Reviewed 12 July 2015

We were in St. Petersburg for a few days and our friend suggested this property. While the location is great, just a short walk from Nevsky Prospect and other landmarks, the walls were very thin - to the point we heard our neighbor unpacking a plastic bag (not to mention showering, talking on the phone, watching TV, etc.). The room...

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Thank Erin M
Dublin, Ireland
Reviewed 30 June 2015

Location is as good as it gets in St Pete. Plenty of attractions and restaurants within a couple of blocks. Very safe for women travelers or singletons. Front desk offered umbrellas for the rain, safe luggage storage and made dinner reservations upon request. Breakfast is basic, efficient with good coffee. The rooms are no frills, but very clean. Had a...

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1Thank H C
Izmir, Turkey
Reviewed 25 June 2015

The location of hotel is perfect. It is at the fourth floor of an old building. At the street of hotel, Franz Kafka and Destoyovsky had lived. Reception was perfect. A good breakfast which is in room price.Small but clean room. Only TV was small but you are not commint Petersburg to watch TV. High quality and free wi-fi available.You...

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Helpful?
Thank Emnuzt
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review

Dear Mr.Emnuzt, Thank you very much for your kindness review. We really appreciate your opinion and positive attitude. I will put in list to change TVs to the largest ones as soon as possible. We do hope to see you again whenever your plans bring you to St.Petersburg. Yours sincerely, Natalie Stepanova Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the very heart of Saint-Petersburg, within 5-minute walk from city's major attractions, such as the The Palace Square, St. Isaac's Cathedral, The Admirality, The State Hermitage Museum. The Hotel provides cosy interiors, convenient position and friendly English-speaking staff who would be delighted to welcome tourists and business travelers to the city of St. Petersburg. All rooms are designed in calm pastel colors, have comfortable furniture, satellite TV, telephone, air-conditioner, shower, hairdryer, complimentary Internet access.Voltage:220V. ... more   less 

Additional Information about Herzen House Hotel

Address: Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Price Range: $86 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herzen House Hotel 3*
Number of rooms: 20
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Also Known As:
Herzen Hotel St Petersburg
Herzen St Petersburg
Hotel Style:
#51 Family Hotel in St. Petersburg
#63 Romantic Hotel in St. Petersburg
#70 Business Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Herzen House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep further from breakfast hall, choose room that has good heating if staying at wintertime.”
 of 5 bubbles sergem751, 27 Feb 2017 | Read review
“check the bathroom and don't take a room next to the entrance”
 of 5 bubbles olgabI2918ZR, 12 Oct 2016 | Read review
“cheapest room is small and a bit smelly”
 of 5 bubbles laney0510, 9 Aug 2016 | Read review
“if you can get a "Comfort" room for a good price I advise it.”
 of 5 bubbles 65olgac, 16 Jul 2015 | Read review
“Ask for off the street, higher floor”
 of 5 bubbles HCtraveller2011, 30 Jun 2015 | Read review
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