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Herzen House Hotel

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234 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Olympia, WA
Reviewed 12 June 2011

First, let me say that all of my contacts with hotel staff, from reservations, to visa support, to being there for 6 days were perfect. They could not be nicer, or more supportive. The location is great. 10 minutes to the Hermitage, The Neva and 5 minutes to Nevsky Prospect. The rooms are clean, but spare. The TV is good...

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3Thank rogerjm
Nataliaspb, General Manager at Herzen House Hotel, responded to this review

Dear Rogerjm, Thank you very much for your kind review and warm words. We do hope to see you again whenever your travels bring you to the city of St. Petersburg. On behalf of Herzen House Hotel team, Natalia Stepanova General manager

Sheffield, United Kingdom
Reviewed 20 April 2011

I booked this hotel as it was the cheapest I could find in the area I wanted when I booked through a travel agent. I was a bit worried about the standard my hotel was going to be with other things I had heard about cheaper Russian hotels. This hotel exceeded my expectations. This hotel is 15mins walk (max) to...

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3Thank Cordy_Senior
Linter, Belgium
Reviewed 20 March 2011

We stayed there for 4 days. The location was excellent, very close to Hermitage and St IsaacCathedral. Not far from Mariinskii Theatre and Yusupov Palace. Everything was great. We stayed in a standard room. It wasn’t spacious but very comfortable and cozy. The place was central but extremely quiet. The room was clean and the stuff was friendly and polite....

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1Thank Eckhard213123
Perth, Australia
Reviewed 2 January 2011

This hotel was a bit of an unknown to us, and we really selcted it due to its central location and nearness to the Hermitage. We were very pleasantly surprised by the very helpful attitude of the staff - thery went out of their way to be helpful from our arrival to our departure four days later. There is no...

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2Thank ellisjim
Nataliaspb, General Manager at Herzen House Hotel, responded to this review

Dear Ellisjim, Thank you so much for your comment. We are thrilled you enjoyed your stay at Herzen House Hotel. We do our best to provide a truly individual experience. Hope, to see you again whenever your travels bring you to the St. Petersburg. Cordially, Natalia Stepanova General Manager

Portland, OR
Reviewed 29 October 2010

Stayed here last August. The location is terrific, right in the middle of the city. The staff were very helpful and polite. They hotel also provided visa invitations in a timely manner. Would definitely stay here again.

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1Thank pdxmichelle
Moscow
Reviewed 25 August 2010

I had been at Herzen House hotel in a business trip. The company booked the room for me, and it turned out that I'd got superior room instead of standard. The room was spacious, it was located in the corner of the building at the 2nd floor, there were some 4 windows with thick curtains and blinds on them. There...

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2Thank heavyrail
Melbourne, Australia
Reviewed 30 July 2010

We stayed a week during a very hot spell and found the room clean and comfortable, though very small. As there were 3 of us, we had asked for a bigger room and were told we had the biggest. Found by chance on our last day this was not true, which was our only reservation about the staff's helpfulness. Adequate...

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1Thank Pamela1987
Nataliaspb, General Manager at Herzen House Hotel, responded to this review

Dear Pamela1987, Thank you very much for your warm review. Sorry we could not offer you bigger room during your stay, cause hotel was fully occupied. When Reception sends confirmation directly to the Guests, we always inform that hotel rooms vary in size according to the historical architectural features of building. I appreciate your assistance and would like to invite...

Turku
Reviewed 8 January 2010

Superb location nearby heremitage makes this place worth to take a shot. Although rooms were quite small there was everything you could need. Staff was really friendly and their english is not fluent but good enough to make your point. Breakfast was amazing. When coming back into St.Petersburg this would be my first choice.

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Thank JuhaU
Edinburgh
Reviewed 27 October 2009

Herzen House is on the top floor of a largely anonymous building, with another small hotel occupying the floors below. I arrived late in the evening and at first sight felt somewhat bemused. For security reasons the door is locked and it is necessary to take the lift up to the fourth floor before reaching the hotel. The rooms are...

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1Thank Finn97
Orebro
Reviewed 26 October 2009

At the perfect location this hotel is situated close to everything and for a fraction of the hotels 5 minutes walk away on the high street. The staff is on call 24 hours and speaks good english (which seems to be quite rare in Russia). This hotel works good for a disabled in wheelchair as well, but the rest of...

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Thank Maya_at_work

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the very heart of Saint-Petersburg, within 5-minute walk from city's major attractions, such as the The Palace Square, St. Isaac's Cathedral, The Admirality, The State Hermitage Museum. The Hotel provides cosy interiors, convenient position and friendly English-speaking staff who would be delighted to welcome tourists and business travelers to the city of St. Petersburg. All rooms are designed in calm pastel colors, have comfortable furniture, satellite TV, telephone, air-conditioner, shower, hairdryer, complimentary Internet access.Voltage:220V. ... more   less 

Additional Information about Herzen House Hotel

Address: Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Price Range: $72 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herzen House Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Herzen Hotel St Petersburg
Herzen St Petersburg
Hotel Style:
#51 Family Hotel in St. Petersburg
#63 Romantic Hotel in St. Petersburg
#70 Business Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Herzen House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep further from breakfast hall, choose room that has good heating if staying at wintertime.”
 of 5 bubbles sergem751, 27 Feb 2017 | Read review
“check the bathroom and don't take a room next to the entrance”
 of 5 bubbles olgabI2918ZR, 12 Oct 2016 | Read review
“cheapest room is small and a bit smelly”
 of 5 bubbles laney0510, 9 Aug 2016 | Read review
“if you can get a "Comfort" room for a good price I advise it.”
 of 5 bubbles 65olgac, 16 Jul 2015 | Read review
“Ask for off the street, higher floor”
 of 5 bubbles HCtraveller2011, 30 Jun 2015 | Read review
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