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Marco Polo Saint-Petersburg

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Traveller (68)
Room & Suite (42)
Dining (13)
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Overview
  • Excellent36%
  • Very good40%
  • Average15%
  • Poor5%
  • Terrible4%
2 Jul 2017
“A nice place to stay and enjoy the city far from the crowds”
12 Jun 2017
“Nice clean place but there is room for improvement”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
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Reviews (164)
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1 - 5 of 32 reviews
Reviewed 3 July 2017

Welcoming and helpful staff, good quality breakfast, wonderful old building. Quiet location with lots of shops and places to eat nearby, metro station a short walk away. We stayed for 6 nights, were offered help with the baby stroller and given a welcome gift for...More

Thank Catherine K
Response from Marcopolohotelspb, Менеджер по обслуживанию клиентов at Marco Polo Saint-PetersburgResponded 20 July 2017

Good afternoon, Catherine K! Many thanks for your positive response. We are really pleased by the fact you have enjoyed our staff’s work and the restaurant’s dishes quality. Our employees are always happy to help our guests with any requests. Please, accept our apologies for...More

Reviewed 13 June 2017

Stayed here for 4 nights. We were allotted a nice spacious room with clean toilet. This hotel is located in a very old (200 years said the staff) building. The location is very good, within walking distance there are lot of shops and cafetarias. The...More

Thank Debarati_SenGupta
Response from Marcopolohotelspb, Менеджер по обслуживанию клиентов at Marco Polo Saint-PetersburgResponded 20 July 2017

Dear Debarati_SenGupta, many thanks for your response! We are really pleased by your positive comments about our staff, location and the quality of the restaurant Marco Polo St. Petersburg. We bring our apologies for inconvenience with water supply that was caused by the accident in...More

Reviewed 11 June 2017

We were booked into this hotel following an Intrepid tour, in which Intrepid failed to confirm our continuing booking (paid for from Australia) at MHotel in the city centre, so it was touted by Intrepid as an 'upgrade' from MHotel. Not so! There was no...More

Thank Yoni R
Response from Marcopolohotelspb, Менеджер по обслуживанию клиентов at Marco Polo Saint-PetersburgResponded 20 July 2017

Dear Yoni R! Thank you for your feedback. Please, accept our apologies for the inconvenience with water supply. Unfortunately, there was an accident in Vasilevskiy Island but our hotel is equipped by boilers that is able to provide hot water for our guests without impediments....More

Reviewed 6 June 2017 via mobile

What I expect from a hotel is an opportunity to get a good night's sleep and this hotel didn't give me this opportunity. First of all, there's absolutely no sound proof and you can distinctly hear peole walking and talking in the corridor and agjacent...More

Thank Natalie T
Response from Marcopolohotelspb, Менеджер по обслуживанию клиентов at Marco Polo Saint-PetersburgResponded 20 July 2017

Dear Natalie T, thank you for your feedback. We will take into account all your remarks to improve conditions for our guests. Please, let us explain the situation with the rooms’ size: each of «Business room» has its own design and footage, so the photo...More

Reviewed 24 November 2016

We visited Saint Petersburg last summer and we stayed at Marco Polo hotel. The location is a little far from the center, but near to bus/tram station. The building was old but tidy and cozy. The lift has the same age with the Russian Revolution!...More

Thank Axl Z
Response from Marcopolohotelspb, Head of Reservations and Front Office Department at Marco Polo Saint-PetersburgResponded 2 December 2016

Dear Axl Z, thank you for such a pleasant feedback. We appreciate your loyalty and are pleased having had you with us again. We look forward to your prompt visit again. Sincerely yours, Marco Polo team

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Best Value Properties in St. Petersburg, Russia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Room Service
Breakfast included
Laundry Service
Multilingual Staff
Meeting Rooms
Free Parking
Dry Cleaning
Concierge
Banquet Room
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in St. Petersburg
#87 Business Hotel in St. Petersburg
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in St. Petersburg
#87 Business Hotel in St. Petersburg
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (42)
Dining (13)
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Room Tips
"Get the biggest:-)"
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"Avoid any rooms that require the lift!"
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"Room 4 was nice and quiet"
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"Rear of the building"
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