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Mercure Al Khobar

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135 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Cheltenham, United Kingdom
Reviewed 3 weeks ago

A return visit and a happy one. The hotel is great for my office and is always welcoming. Rooms are well appointed and the service is first class. Always enjoy the buffet breakfast and the cakes and coffee in the lobby are always good

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Helpful?
Thank KAF0460
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest, Thank you for choosing Mercure Al Khobar Hotel, Mercure Al Khobar team would like to thank you for your feedback and comments which appreciated and extremely important for us, it is our pleasure to welcome you to our hotel and we look forwards to welcoming you back again. Ayman Al Banawy

Sesto San Giovanni, Italy
Reviewed 30 October 2016

A very good place close to the coniche, the only issue are the surrounding, almost nothing is close to the hotel and considering the 40°C as outside temperature this means that you need a car for every move.

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Helpful?
Thank andyone79
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest Thank you for choosing Mercure hotel alkhobar, as we always pay attention to the remarks of our guests in order to improve our service. we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager

Novara, Italy
Reviewed 29 October 2016 via mobile

As it happens for many hotels in the Middle East, luxury architecture with large spaces is offered here. The city is a good hub for business, being close to Bahrein and already in the kingdom. This hotel has all functions required for business travelers

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Helpful?
Thank maxbizzi
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest Thank you very much for choosing Mercure Al Khobar hotel and for sharing your feedback with us, your comments in our consideration and have been discussed with our Executive housekeeper to avoid and issues in the future we are looking forwards to serve you again Ayman Al Banawy

Al Jubail, Saudi Arabia
Reviewed 27 September 2016

It was my 2nd leisure trip to Mercure Khobar last Eid Holidays i.e. Sept 09-10 2016. I booked a King Deluxe room with Side sea view (inclusive of buffet breakfast). Upon checking-in at the reception, you can observed the cleanliness and quiet lobby of the hotel with a friendly staff at the reception. I noticed that they changed some of...

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Helpful?
Thank lzc680
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear valued Guest, thank you very much that you took the time to share your feedback with us,it is a great pleasure to choose Mercure Al Khobar Hotel. we are looking forwards to welcoming you again here. Best regard Ayman Al Banawy

Texas
Reviewed 14 September 2016

Room was small. Shower room is similar the shower of a liveaboard boat. Food at breakfast has very poor choices. At 1225PM, on my last day (book the room for 3 days), i got a call from the lobby telling me that I have to checkout at 1PM because a football team is coming and will need the rooms. I...

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Helpful?
Thank rbseco
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest, Thank you very much for sharing your experience and feedback with us. all your comments discusse4d with the Management to ensure the highest level of satisfaction to all our Guests. we are looking forwards to welcoming you back here. Best regards Ayman Al Banawy

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 2 September 2016 via mobile

Nice room. Helpful friendly staff. Limited Food needs to be taken care of differently from the management. Worth to be mentioned that I had to have a late check out , beyond their policies they have given me the room with a smile till 6:00 pm as I requested with no additional charges.

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Helpful?
Thank A TripAdvisor Member
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest Thank you very much for choosing Mercure Al Khobar Hotel. we are glad to hear that you enjoy your stay with us and we are looking forwards to welcoming you back in the near future. Kind regards Ayman Al Banawy Front Office Manager

Al Khobar, Saudi Arabia
Reviewed 10 July 2016

It was good stay. I have enjoyed the stay. The room was clean and nice. I like the stay. It has nice view. Thank for hotel staff and housekeeping. The food was very good. The room was very clean. The staff were nice.

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Helpful?
Thank afalbassam
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest thank you very much for your comments on the trip advisor forum. we are happy that you had memorable stay with us and we are looking forwards to welcoming you back soon. Kind regards Ayman Al banawy FOM

Reviewed 3 July 2016

Some parts of the wallpaper is peeled off and shower seems to have a mind of its own which can be very frustrating when the hot water decided to kick in. The upper level open buffet is over priced in my opinion.

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Helpful?
Thank Esam K
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Esam Greeting From Mercure Hotel Al Khobar. Thank you very much for choosing Mercure alkhobar and for sharing your experience with us. your feedback and comments already discussed with the management to ensure excellent services to our Guests. we are looking forwards to welcomes you back Best regards

Reviewed 28 June 2016 via mobile

In a quiet elegant district of alkhobar Saudi Arabia you find this hotel .. you cant miss the building with its colorful decoration and modern design ... inside this architectural beauty is completed with the panoramic lift Rooms are nice and clean Service is very good .. staff are helpful

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Helpful?
Thank Tamer Mohamed N
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Tamer Greeting From Mercure Hotel Al Khobar, we are truly grateful for the wonderful comments you have said about our Hotel and services and we are looking forwards to welcomes you back soon Best regards Ayman Al Banawy

Riyadh, Saudi Arabia
Reviewed 8 June 2016

Very good but I expect more from mercure hotel The location and the food is good More attention should be added to the bathrooms especially maintenance In general I will stay at this hotel for all my trips

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Helpful?
Thank ahm_murad84
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Sir, Greetings! thank you for your nice remarks, mercure is your second home, you are most welcome at any time regarding the general maintenance comments above will be taken on highly attention to avoid it on your next stay thank you Ayman Benawi

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Mercure Al Khobar

Address: Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
Region: Saudi Arabia > Eastern Province > Al Khobar
Price Range: $169 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Al Khobar 5*
Number of rooms: 159
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Al Khobar
#7 Best Value Hotel in Al Khobar
#13 Luxury Hotel in Al Khobar
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Questions & Answers

Questions? Get answers from Mercure Al Khobar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget wise - book for a King Deluxe with side sea view”
 of 5 bubbles lzc680, 27 Sep 2016 | Read review
“Higher room with a nice view of the corniche is the best to have.”
 of 5 bubbles 100phalanx, 19 Apr 2016 | Read review
“Lateral seaview from all rooms, the suites have direct seaview.”
 of 5 bubbles DriesDries, 16 Mar 2016 | Read review
“Choose a room in a high floor , stay opposite the kitchen so the food smell won't sneak into your room.”
 of 5 bubbles royal999, 28 Nov 2015 | Read review
“Sea view room are great”
 of 5 bubbles Qadim, 30 Aug 2015 | Read review
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