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Shaza Al Madina

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798 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Reviewed 27 February 2016 via mobile

I liked The location is good ,,breakfast very nice my room was not clean and abdulrhman the gentleman give me upgrade to suite thanks for hotel services and big thanks abdulrhman i will back to .your hotel

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Helpful?
Thank Tsneemakhtar
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Tsneemakhar Greeting from Shaza Al Madina Hotel I would like to take this opportunity to thank you for taking the time to give us your valuable feedback. This certainly encourages us to perform better and allows us to both reward and review our services. We were delighted to read that you enjoyed your stay with us and your liked...

Blackburn, United Kingdom
Reviewed 26 February 2016

was expecting a much better room at the hotel. interior of the hotel looks 5 star and is quite nice but not the rooms and size. breakfast was decent, but hugely disappointed by the rooms size and cleanliness.

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Helpful?
Thank MohBlackburn
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear MohBlackburn Greetings from Shaza Al Madina Hotel I would like to thank you for taking your valuable time to give us your feedback. It certainly help us to provide better services to our guests like you. I am sorry for the inconvenience you faced during your stay. Your comments about room size and cleanliness were taken into consideration and...

Reviewed 26 February 2016 via mobile

Nice Hotel Near to Haram Good service Little old but very sufficient to stay at it All sailers around Staff are friendly Facilities available Breakfast buffet is good with all choices Generally all Al-Madeena people are very kind , polite and trustful.

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Helpful?
Thank Suha S
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Suha S Greetings from Shaza Al Madina Hotel from the Holy city Al Madinah I would like to thank you for giving us your valuable feedback about your experience during the stay with us. It certainly helps us to perform better and give best service to our guests like you. We are delighted to know you like our hotel...

London, United Kingdom
Reviewed 19 February 2016 via mobile

One of the worst experience Smelly rooms Smelly bathroom Leaking taps Worst Wifi Torn dirty carpets Complimentary tea coffee for one day only Think thrice before booking it so called 5 star it is one star not even one dirty place you will get sick here Guest relation manager rings everyday but he cannot do anything he is helpless what's...

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1Thank surgeons1961
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear surgeons1961, Greetings from Shaza Al Madina Hotel I would like to thank you for taking your valuable time to give us your feedback. It certainly help us to provide better services to our guests like you. I am sorry for the inconvenience you faced during your stay. Your comments about room smell, WIFI, carpets, complementary refreshment tea & coffee...

Reviewed 18 February 2016 via mobile

I have stayed in this hotel at family Two bedroom suite no. 720+721 from 10 to 13 February, 2016. This hotel has nothing to do with hospitality and can't be categorized as five stars. Every single area of functionality has fallen to reach minimum level of acceptance. From valet parking, bill captain, checking in process, room cleanness and basic amenities,...

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Helpful?
2Thank Ibrahim A
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Ibrahim A Greetings from Shaza Al Madina Hotel Greetings from Shaza Al Madina Hotel I would like to thank you for your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. I am very sorry to learn that we were not able to meet your expectations. Your comments about...

Alexandria, Egypt
Reviewed 18 February 2016

Madinah Shaza is a fantastic place to visit the Holly mousque . The location is very close while the price is reasonable comparing with some adjacent hotels. The room space is very good so one can feel comfortable . The buffet breakfast was fantastic .Service was excellent.They upgrade my room to suite which was good experience

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Helpful?
Thank AbdouI
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Abdoul, Greetings from Shaza Al Madina Hotel I would like to thank you for sharing your valuable feedback about our services. This will certainly help us to perform better and serve better to our guests like you. We are happy to know that you enjoyed your stay with us and you liked location, price, room space, buffet breakfast and...

Reviewed 16 February 2016 via mobile

Very very excellent location just a few steps from the mosque Very good breakfast Very friendly and professional staff Clean Nice internal design Value for money No complains o really had a good stay and I recommend it to all my family and friends

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Helpful?
Thank Ali M
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Ali M Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to give us your valuable feedback. Your comments certainly encourages us to perform better and allows us to both reward and review our services. We are happy to know that you enjoyed your stay with us and you liked location of...

Doha, Qatar
Reviewed 14 February 2016

Location is great, short walking distance to Masjid Nabawi. Need more attention about cleanliness [windows, carpet & shower]. The lightings all over the hotel & room is too dark. Breakfast is good variety but very busy. Housekeeping staff are helpful & polite. Overall is ok & this hotel is recommended.

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1Thank Didies_Davey
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Dristia_Davey Greeting from Shaza Al Madina Hotel I would like to thank you for giving us your valuable feedback about our services you experienced during your stay with us. Your comments definitely help us to perform better. We appreciate your comments which help us to understand our guests. You liked Hotel location, short walking distance to Masjid Nabawi, breakfast...

Manchester, United Kingdom
Reviewed 14 February 2016 via mobile

Stayed in this hotel while visiting the prophet Muhammad's mosque, even though it's right in front of the mosque, but it's not a 5 star in any way. We have been given a double room which was OK in size, it had all the amenities which you expect in a hotel, staff was very helpful, location is perfect too. Now...

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3Thank Asif9211
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Asif9211 Greetings from Shaza Al Madina Hotel I would like to thank you for sharing your valuable feedback, It certainly encourages us to perform better and allows us to both reward and review our services. Your comments were read carefully about room carpet, toilet, tea & coffee are taken into consideration and our management is going through it. We...

London, United Kingdom
Reviewed 12 February 2016 via mobile

I visited this restaurant last week with friends after work. This restaurant has seafood night on Thursday.(buffet)They do have other items like soup,chicken etc. I wasn't very keen on the buffet but what I did like was that you can choose any thing from the seafood and they make it fresh for you.!even though it's a buffet the seafood you...

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Helpful?
Thank afira A
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear afira A Greetings from Shaza Al Madina Hotel I would like to take this opportunity to thank you for your valuable feedback about our services you experienced during your stay with us. This will certainly help us to perform better for both review and rewards. We are happy to know that you liked our buffet dinner, sea food night,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more   less 

Additional Information about Shaza Al Madina

Address: King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $203 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shaza Al Madina 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Shaza Al Madina Hotel Medina
Shaza Al Madina Al Madinah/Medina
Hotel Style:
#3 Family Hotel in Medina
#9 Luxury Hotel in Medina
#11 Best Value Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Shaza Al Madina staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do choose a room - choose room on Haram side. Request rooms that are linked and not 2 seperate units.”
 of 5 bubbles AyeshaB786, 18 Jan 2017 | Read review
“1323 has a very good view”
  • View from Room 1323 at night
 of 5 bubbles NazirJ, 18 Jan 2017 | Read review
“room on the haram view”
 of 5 bubbles RIZWANAHMEDMEMON, 6 Jan 2017 | Read review
“Best Hotel in Madinah”
 of 5 bubbles loleta2007, 20 Dec 2016 | Read review
“Request for a room with a view of the mosque”
 of 5 bubbles Qilah, 14 Nov 2016 | Read review
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