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Shaza Al Madina

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768 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Reviewed 12 January 2016 via mobile

Hotel was excellent, location was excellent, very close to Masjid Un Nabawi. All staff except for those during breakfast were all very friendly.Room sizes were nice and spacious. Breakfast restaurant very small and overcrowded.

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Helpful?
Thank Suleimaan T
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Suleimaan T Greetings from Shaza Al Madina Hotel I would like to take this opportunity to thank you for giving your feedback about our services you have experienced during your stay with us. This will certainly helps us to provide better services to our guests. We are delighted to know you have enjoyed your stay with us. You liked...

bangalore
Reviewed 7 January 2016

We returned from our Umrah trip earlier this week and while in Medina a fortnight back our group stayed at Shaza Al Madina for 6 nights. Proximity to the mosque was definitely a huge bonus and the warm hospitality and noteworthy service extended by their F&B team made our stay at this hotel quite special. Rooms were comfortable but appeared...

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Helpful?
Thank suhmed
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear suhmed Greetings from Shaza Al Madina Hotel I would like to thank you for taking your time to give us your comments as your experienced during your stay with us. Your comments certainly provide us a better understanding and will helps us to give better service. We are happy to know you have enjoyed your stay with us, your...

Reviewed 6 January 2016 via mobile

I would like to introduce a special thanks to Mr. Mohmaed Hosuba in the front desk for his cooperation and proffesinal lizm in dealing with customers. He gave me a great impressive about Shaza Al Medinah.

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Helpful?
Thank Zooza W
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Zooza W Greetings from Shaza Al Madina Hotel I would like to thank you for taking your time to give us your valuable feedback about our services during your stay at our Hotel. It certainly helps us to perform better. We are delighted to know you like our Hotel services, especially our professional staff Mohamed Hasouba whom you remembered...

Portsmouth, United Kingdom
Reviewed 5 January 2016

Stayed for only 1 night in late December. We arrived very early so our rooms weren't ready (we booked two rooms) and were asked to come back later in the morning. However, when we arrived back later the rooms were still unavailable, hence they decided to upgrade one of the rooms to a suite which was a bonus. This suite...

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Thank naz1612
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear naz1612 Greetings from Shaza Al Madina Hotel Greetings from Shaza Al Madina Hotel I would like to thank you for taking your time to give us your valuable feedback about the hotel services you experienced during your stay. This help us to provide better services to our valuable guest like you. We are delighted to know that, you like...

Reviewed 4 January 2016 via mobile

Shaza Shaza this name will echo inside my ears as long as I live. Such a magnificent hotel, design, food and staff. Lovely and friendly staff especially those two one guy names Hatem from the reception and Noman from the dining hall Food service and room service are available 24/7. Guys I swear one time I ordered food at 3:00...

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2Thank Eisa B
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Eisa B Greetings from Shaza Al Madina I would like to thank you for taking your valuable time to give us your feedback about our hotel services. It certainly helps us to provide better services to our Guests like you. We are delighted to know that you were astonished by our hotel and services, specially hotel design, food at...

Karachi, Pakistan
Reviewed 4 January 2016

The Hotel management claim that it is 5-star Hotel affiliated with KEMPINSKI but shame to Kempinski affiliation.The room in the Hotel are very small and only Bed are there,No chair or sofa or any table and the standard of the Room are worst I ever live as previously I have stayed in Dar Ul Takwa which is 4-star but better...

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Thank muhammadashraf2016
Blackburn, United Kingdom
Reviewed 4 January 2016

Stayed at Shaza onwards from 13 December 2015 very nice hotel excellent location to the ladies gate in haram, excellent breakfast and room service was also very good .Cant fault it will be going back again there In the future. The kitchen staff were most helpful .Abdullah from Uk

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Thank Abdullah P
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Abdullah P Greetings from Shaza Al Madina Hotel I would like to take this opportunity to thank for writing your valuable feedback about our services during your stay with us. This certainly helps us to understand our guests and provide us to perform better. We are delighted to know that you enjoyed your stay with us and liked our...

Indonesia
Reviewed 3 January 2016

I was stayed for several days at Shaza Madinah Hotel Saudi Arabia and I felt very comfortable to stay, Thank you for the Management of Shaza Hotel Madinah for your services to to me especially for Mahmoud & Asmad for your Hard Worked. Shaza Is The best Hotel in the world Thank you

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Thank Evan H
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Evan H Greetings from Shaza Al Madina Hotel I would like to thank you for taking your valuable time to give us your feedback. It certainly helps us to provide better services to our Guests like you. We are happy to know you have enjoyed your stay with us and you liked our Hotel and services as you mentioned...

Johannesburg, South Africa
Reviewed 2 January 2016

Really enjoyed staying at this hotel from a prayer perspective. As it is so close to the Haram we will definitely choose it again. It was also very nice of the hotel to arrange our transport to Makkah for us. The few downsides is that the bathroom could have been cleaner and the water was just not hot enough (even...

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1Thank ziyadj2015
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear ziyadj2015 Greetings from Shaza Al Madina Hotel I would like to thank you for taking your time to give us your valuable feedback about our services which you have experienced during your stay with us. This will certainly encourage us to perform better. We are delighted to know that you have enjoyed your stay with us. Specially you liked...

Reviewed 29 December 2015 via mobile

Salaam. Thats my first time in Madina. The hotel it's close to the Haram but the service it's very bad. The rooms are too much dirty. I made a tea and they not clean the cup. You have to wait long time to elevators. The breakfast uff I really don't like... to clean the rooms we have to call many...

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1Thank minaz C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more   less 

Additional Information about Shaza Al Madina

Address: King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $235 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shaza Al Madina 5*
Number of rooms: 469
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Also Known As:
Shaza Al Madina Hotel Medina
Shaza Al Madina Al Madinah/Medina
Hotel Style:
#3 Family Hotel in Medina
#7 Luxury Hotel in Medina
#12 Best Value Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Shaza Al Madina staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a room with a view of the mosque”
 of 5 bubbles Qilah, 14 Nov 2016 | Read review
“Keep the tea bags!”
 of 5 bubbles umvahed, 17 Oct 2016 | Read review
“room on lower floor more comfortable”
 of 5 bubbles yulherinac, 12 Oct 2016 | Read review
“Room in the west side maybe is better if you wan to look at Nabawi Mosque”
 of 5 bubbles robandi2016, 28 Aug 2016 | Read review
“Suites are very spacious”
 of 5 bubbles , 27 Aug 2016 | Read review
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