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- Checking in was smooth - We had a triple room with one of the bed feels like a rock to sleep on. After the first night, I spoke to management about it and they sent me grumpiest guy ever to change it. - Room service is dreadful to respond to anything. It just takes them ages…
We stayed for 4 days for hajj in 2014. The decor of the hotel is good, although dated in parts there aesthetics are welcoming and homely. There was a slight issue with the start up time for the aircon etc taking a few minutes (not great after coming back from sweltering heat…
I booked a triple room for 4 days at this hotel for Umrah with Travel house agency -Jordan. We arrived at the hotel after the check -in hour ( around 16.30) to learn that they don't have triple rooms. We had to wait in the lobby for more than one hour& half in order for our room…
We stayed at this hotel for three nights. The hotel is 10 minutes walk from Al-Masjid Al-Nabawi, where you go through street markets that sell different items including foot-wears, cotton pajamas and other cotton cloths, rosaries, and other items and accessories. The room was…
We stayed at this hotel in December, the Umrah season had only just started, so it was pretty quiet everywhere. I think this was reflected by the poor service. Despite booking with agoda, the hotel said they had not received notification of the booking, because the person…
