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Chateau Star River Hotel

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Chateau Star River Hotel
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191 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Hong Kong, China
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

Our family stayed at this property for 2 nights. The room was spacious, clean and well maintained. There was free transport to Chimelong theme park; however it was a bit far from the Chimelong hotel lobby. My suggestion is to avoid the in-room breakfast service. RMB 168 +15% for an 'American breakfast': 2 pieces of toast,1 glass of juice, 1... More 

Helpful?
Thank Nelson L
New Delhi, India
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 September 2016

The Chateau Star River Hotel in Panyu, south of Guangzhou main city impresses with its massive pillars, chandeliers and staircases. Unlike modern steel and glass buildings, the walls and roofs suggest old money with carvings and marble everywhere. The rooms are massive and well appointed. The beds are a bit too soft but huge. The corridors appear a bit dark... More 

Helpful?
Thank Rajeev-on-TA
Hong Kong, China
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 10 September 2016

Very fancy hotel, rooms are huge and have every known amenity. Like a Mandarin Oriental room inside a Chinese hotel. Only drawback is the WiFi was spotty. Great value for money. Would definitely stay there again.

Helpful?
Thank USexpatbiztraveler
India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2016 via mobile

The hotel was good, beds very comfortable and specially roomy, location very quiet and serene, good restaurants and a good gym as well.. Breakfast spread not so good. Internet was working well. Price reasonable and location good as near to the high speed train station in guangzhou.

Helpful?
Thank astralsriram
South West
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 April 2016 via mobile

No - it's not a western hotel. And I'm a westerner. But honestly, the only trouble with this hotel is that their English isn't great. Other than that, it's fabulous. And I managed - I got room service several times, arranged a late checkout etc. The rooms are MASSIVE. It's plush and over the top. I stay in some very... More 

Helpful?
Thank JasminaJasmina
Canada
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 23 April 2016

I am staying in the Chateau Star River Hotel, Guangzhou, Guangdong, China, April 2016 for business. Deluxe River side view. It's an extremely deluxe room, it is my first time in China but it is one of the nicest rooms I have stayed in. Check in was quick, the staff does their best to speak English. They give you a... More 

Helpful?
Thank PFDSWolfman
Penang Island, Malaysia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 April 2016

Room was spacious and clean. Well maintained and quite place to stay. Staff were friendly. Location from the main city is a bit distance though. Breakfast offered various choices including local delicacies and western. WIFI was provided but the speed was rather slow.

Helpful?
Thank LeeB0b
Los Angeles, California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 February 2016 via mobile

Upon arrival, we were greeted by the check-in counter. The lady had trouble looking up our confirmation number. Finally the supervisor advise the clerk to search by ID card. Our reservation finally came up. Feels like the front desk staff are poorly trained and not skill enough to think outside the box. We were given key cards to our rooms... More 

Helpful?
Thank EExpeditions
Sydney
Level Contributor
192 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 20 October 2015

I have stayed at this Hotel previously. The breakfast available is excellent however I feel that it has become very expensive, so try and book with breakfast included. The rooms are very spacious with a huge bed that looked like 2 double beds together , and I have never seen such a large bed. The staff were extremely friendly and... More 

Helpful?
Thank RossCSydney
Sydney, Australia
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 September 2015

its was a dream hotel from the service to the stuff they have 2 pools indoor and out clean i stay on the top level with a view to the river if you think cuangzhou is the place to stay in one word wowo

Helpful?
Thank Zvika C

124 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms

Additional Information about Chateau Star River Hotel

Address: No.1 Panyu Road North, Panyu District, Guangzhou 511430, China
Region: China > Guangdong > Guangzhou
Price Range: $144 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chateau Star River Hotel 4.5*
Number of rooms: 307
Reservation Options:
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Hotel Style:
#51 Luxury Hotel in Guangzhou
#65 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Star River Hotel staff and other travellers.
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Questions? Get answers from Chateau Star River Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great!”
 of 5 bubbles USexpatbiztraveler, 10 Sep 2016 | Read review
“River Side View, higher the better”
 of 5 bubbles PFDSWolfman, 22 Apr 2016 | Read review
“Higher floor provides better view”
 of 5 bubbles LeeB0b, 19 Apr 2016 | Read review
“ask for higher floor facing the river.”
 of 5 bubbles RossCSydney, 20 Oct 2015 | Read review
“Great views, beautiful rooms”
 of 5 bubbles johnhL2706XL, 7 Apr 2015 | Read review
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