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Sheraton Guangzhou Hotel

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Traveller (573)
Room & Suite (773)
Dining (192)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tee mall”(32 reviews)
“shopping mall”(36 reviews)
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (744)
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426 results
Traveller rating
245
142
29
6
4
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LanguageEnglish
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245
142
29
6
4
Show reviews that mention
All reviewstee mallshopping mallfeast restaurantgreat hotelfestival walkthe club loungespg membermeeting roomtiyu xilusubway stationcentral locationcanton faircomfy bedtianhe districtgreat roomupgraded to a suiterooms are spacious
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1 - 5 of 426 reviews
Reviewed 4 days ago via mobile

This hotel is so good that I feel like home here. The stuff are very care and always looking to help. The concierge team, the 33 club team ( Rita, Jojo, helen ) and just everyone are doing the best to help the guests. The...More

Thank Idofei
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 3 days ago

Dear Idofei, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 6 days ago via mobile

The rooms are tastefully appointed, with a magnificent bathroom. The location couldn’t be better, with easy access to the Tee Mall (which is connected), and many other shopping centers in easy walking distance. The hotel staff are super friendly and professional. Housekeeping very good !...More

Thank catswhiskers_11
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 4 days ago

Dear catswhiskers_11, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 2 weeks ago

The hotel has efficient, professional and courteous staff members. The bell men at the front door recognized me and welcomed me back each night after work. The front desk staff is also very efficient.More

Review collected in partnership with this hotel
Thank myrasq21
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear myrasq21, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to...More

Reviewed 3 weeks ago

Sheraton Guangzhou is always my home away from home. After my few visits, each and every staff in the lounge is able address my name and all my needs with their utmost care, attention, detail, and best possible service. Beth, Claire, Carol, Daisy, Stephy, and...More

Thank MILI333
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 2 weeks ago

Dear MILI333, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 3 weeks ago via mobile

I stays here every years during Oct (Canton fair). It’s convenient because the hotel is next to T-Mall (large shopping mall) with many good restaurants inside. And also many shopping malls and restaurants opposite the hotel. The hotel provides variety choices of breakfast with good...More

Thank Onlyf
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 3 weeks ago

Dear Onlyf, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$169 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#215 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Details
Price range
US$169 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#215 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
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Traveller (573)
Room & Suite (773)
Dining (192)
Pool & Beach (113)
Amenities (112)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Brian W
21 February 2018|
Answer
Response from nomadtraveller2009 | Reviewed this property |
The pool is normally open year round. There is a great seafood buffet at the hotel and a few nice western restaurants. It is also connected to the teemall which has many dining options.
1
Vote
gherrera2018
3 February 2018|
AnswerShow all 2 answers
Response from nomadtraveller2009 | Reviewed this property |
For the canton fair there is daily shuttle service. Or it’s 80 yuan can ride, about 30 minutes.
0
Votes
Room Tips
"Park view, high floor"
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"Stay as high as you can to avoid any noise."
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"look for a room facing out to the sports complex.. go Premier Room for size.."
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"" best view" "perfect service""
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