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Hilton Guangzhou Baiyun

464 reviews
#30 of 3,562 Hotels in Guangzhou
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Traveller (275)
Room & Suite (92)
Dining (36)
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Overview
  • Excellent51%
  • Very good31%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“wanda plaza”(12 reviews)
“mary lin”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (464)Write a Review
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All reviewswanda plazathe executive loungemary linsenses restaurantstaff went out of their waygreat hotelbaiyun mountainbig mallclose to the airportshopping complexinternet servicechinese restaurantbusiness tripcanton fairgold memberbig bathroombooked rooms
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1 - 5 of 294 reviews
Reviewed 3 weeks ago

The hotel is very clean and the staff is wonderful. Cindy, the assistant manager in particular was fabulous in helping me and in dealing with a minor though annoying issue. The only negative is that I found the restaurant to be mediocre if not bad,...More

Review collected in partnership with Hilton Hotels & Resorts
Thank steve d
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded 2 weeks ago

Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and...More

Hotel's Favourite
Reviewed 30 December 2017

Wonderful hotel with great value in Guangzhou. Relatively modern nice rooms and good location for family (5-10min walk to kids Theme Park), subway station also few minutes walk. Good for business travellers too as not far from city center. Excecutive Lounge is one of the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 260pakl
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded 9 January 2018

Dear 260pakl, Thank you for taking the time to give us your great feedback! We hope many future guests find this helpful! We will be sure to pass on your kind compliment to Jenny and Wincy, they will be pleased to know they left such...More

Reviewed 11 January 2018

Just a typical business night for me before the next day flight, it reaches typical Hilton standard, I got my platinum perks, upgrade etc during stay, staff are extremely friendly and attentive to help. Location is good to me, convenient to look for food in...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 262chiyangc
Response from GM_GZ, Marcom Executive at Hilton Guangzhou BaiyunResponded 4 weeks ago

Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and...More

Reviewed 10 January 2018

Those who prefer to travel in foreign cities by taxi only, may not read my review further. Or read only the part devoted to our hotel room and hotel peculiarities. I honestly tried to remember why I chose this particular hotel for my stay in...More

Thank Lipetsk
Response from GM_GZ, Marcom Executive at Hilton Guangzhou BaiyunResponded 11 January 2018

Dear Lipetsk, thank you for having chosen our hotel as your recent stay in Guangzhou and we would like to appreciate for having taken time to share such a detail experience with not only us but also the other customers. It's our pleasure that you...More

Reviewed 7 January 2018

Room is spacious and clean. But the place is a little rundown, shower's leaking (and i mean my shower head was like a mini fountain) the headboard's leather is peeling, a few bald spots too. Breakfast spread was good, but the only coffee you get...More

Thank airaether
Response from GM_GZ, Public Relations Manager at Hilton Guangzhou BaiyunResponded 9 January 2018

Dear airaether, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun. We would like to take this opportunity to apologize for any inconvenience our maintenance of facilities may have caused you. We take your...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$102 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#30 Luxury Hotel in Guangzhou
#54 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$102 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#30 Luxury Hotel in Guangzhou
#54 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (275)
Room & Suite (92)
Dining (36)
Pool & Beach (5)
Business Centre & Event Rooms (23)
Questions & Answers
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Marc C
26 August 2016|
Answer
Response from Ian G | Reviewed this property |
I'm afraid I am not privy to such information, but would certainly advise that you boil water before drinking as is common practice throughout China.
0
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12
Room Tips
"Get a higher level like about 7 or 8 as there is less ambient noise"
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"Don't go when a convention is going on nearby!"
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"The odd numbered rooms have views of the mountains and the old terminal area"
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"The top floor has its own buffet and breakfast area. Its worth the extra to dine there."
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