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The Westin Pazhou

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#6 of 3,375 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Pazhou
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323 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 21 December 2016 via mobile

Wesitin Pazhou is the only choice in Guangzhou for it's hospitality and facilities,services. Every time I stand in Pazhou it make me feel as in my own home, especially the lounge team provide very good service and I can tell their name Lisa, Jenny,Hannah,sherry,Bella.

Review collected in partnership with 单个酒店
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Helpful?
Thank Raingod333
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Raingod333, Thank you for staying at The Westin Pazhou and sharing compliments towards our well-equipped facilities and outstanding services. It is our pleasure to offer you personal and instinctive services to make your trip a renewal. Hopefully The Westin Pazhou could always be the oasis for you to relax and feel renewal. Look forward to welcoming you back soon!

Reviewed 17 December 2016 via mobile

I stayed here for only one night. It's really lucky that I finally chose this hotel. I enjoyed a lot at the Westin Pazhou. And I tried the happy hour on the arrival day on the 40th floor. The staffs there are very helpful and they are always ready to help you. I can see that there is one lady...

Review collected in partnership with 单个酒店
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Helpful?
Thank Applepie1975
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Applepie1975, Thank you for choosing The Westin Pazhou and kindly review us on Tripadvisor. We are thrilled to know that our hotel has provided you attentive services and delightful experience during your stay. Your feedback is highly appreciated and it is very important for us to improve. By the way, yes you are right, the sweet lady at our...

Reviewed 14 December 2016

My family and I recently spent 8 days in Guangzhou (my 15 year old son was competing in a World Climbing Championship competition at a nearby university). The Westin was a fantastic hotel to stay at. Great rooms, very good service, and in particular, an amazing lounge on the 40 floor (run by Natalia). Natalia and her staff made me...

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Helpful?
Thank Tim F
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Tim F, Thank you for staying with us and taking time to share your experience at The Westin Pazhou. It truly brings inexpressible delight to us when you mentioned our hotel as your home away from home. Your kind compliments toward our rooms and Executive Lounge are absolutely great encouragement for us to continually deliver attentive services to valuable...

napoli, Italia
Reviewed 4 December 2016

I was in this hotel several time. I always back to this hotel becasue there are several advantage: The rooms are very nice, new stile, always clean, perfect. The common area are very elegant and big space. there is good Gym, a very professional Pool, Sauna and so on. The breakfast is very good too, a lot of kind of...

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Helpful?
Thank ilconte78
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear ilconte78, It is truly our honor to know that you have enjoyed your stay with us. Your recognition to our rooms, facilities, food, as well as outstanding Executive Club brings inexpressible delight to all of us, especially when you mentioned our hotel as your home away from home. We sincerely look forward to offering you more renewal and comfort...

Singapore
Reviewed 3 December 2016 via mobile

Good example of a well polished and fitted out Westin hotel. Excellent service in the Club lounge and the rooms are substantial and very comfortable. Limited local facilities but as this hotel services the Expo that's to be expected. Highly recommended.

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Helpful?
Thank mguyb
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear mguyb, Thank you for choosing The Westin Pazhou and sharing compliments on Tripadvisor. It's our pleasure to bring you renewal during your trip here. We will explore more facilities and improve our services to make your stay more comfortable. Hopefully you will experience our improvement in your next stay here. Look forward to seeing you soon!

Reviewed 2 December 2016 via mobile

It was my first time to be here and it was so great to stay in club lounge. Girls are really helpful. Great night view with good food..I like it especially the massage chair...I really recommend to try it.Room is clean..Anyway I will take it as the first choice if I come back to Guangzhou..

Review collected in partnership with 单个酒店
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Helpful?
Thank Doggy622
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Doggy622, Thank you for choosing The Westin Pazhou and sharing your first experience here with us. We are happy to know that our Executive Club service did offer you personal and instinctive service to make your trip a renewal. We sincerely look forward to seeing you in your next trip to Guangzhou!

Guangzhou, China
Reviewed 28 November 2016

The hotel and the room look great as expected and may fool a guest into believing this is a true blue international hotel, but then the details break through and tell another story bringing one back to ever repeating China: 1) The battery of the safety torch is out of power. 2) The toiled flusher mechanism does not stop and...

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Helpful?
Thank PietroMing
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear PietroMing, Thank you for choosing The Westin Pazhou and taking time to share your sincere feedback with us. We feel very sorry to learn that we have failed in meeting your expectations in room's facilities and service quality. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully...

Reviewed 28 November 2016 via mobile

40th floor lounge was excellent. The team was great. Natalia was especially helpful. Buffet and happy hour had great food! Worth the 40 USD price. Great views from the rooms. Try and get a corner room. Picture in review is view from exec lounge.

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Helpful?
Thank Jimmy B
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Jimmy B, Thank you for all your compliment towards The Westin Pazhou. Your recognition to our attentive team, great food, and gorgeous view at the Executive Club will be a great encouragement for us. Hopefully The Westin Pazhou could always be the oasis for you to relax and feel renewal. Sincerely look forward to your next stay with us!

Reviewed 27 November 2016

I'm a frequent world traveler and this hotel is beyond the average in many ways. I stayed many times and always get remarkable time on my stays. People is very friendly and the facilities are superb!! In this new building, I think less than 2/3 years, lobby is always very good feeling to enter in, with a quick check in...

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Helpful?
Thank Juan G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Juan G, Thank you so much for staying at The Westin Pazhou again and taking time to share your experience with us. It is the greatest honor to have you here and we are thrilled to know you have enjoyed almost every element of our hotel. As a business hotel, we understand how important a restorative stay is to...

Colombo, Sri Lanka
Reviewed 26 November 2016 via mobile

Had a great time at this hotel, was on a business trip with collages it was a great experience it's located near the main Exebtion halls walking distance. Even to get to the center of Guangzhou it's a fifteen taxi drive to all the shopping malls and site seeing a loved the experience

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Thank Taiyoob A
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Taiyoob A, Thank you for choosing The Westin Pazhou and kindly sharing your feedback with us. As a business hotel possessing direct access to the Canton Fair Complex, we commit to deliver outstanding service to all valuable guests like you. It is our pleasure to offer you a Work Well experience and bring you renewal. We sincerely look forward...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: $160 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#72 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pazhou staff and other travellers.
1 question
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Los Angeles, California

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Questions? Get answers from The Westin Pazhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room that faces the city as the other side is essentially a slum”
 of 5 bubbles M4916XQmichaelb, 8 Jan 2017 | Read review
“Enjoy the best view from top Level rooms!”
 of 5 bubbles hst20162016, 28 Dec 2016 | Read review
“Views on the higher floors were amazing!”
 of 5 bubbles funtravel8888, 27 Dec 2016 | Read review
“I was in room 3008 that has a gorgeous view on the sunrise looking South East”
 of 5 bubbles PietroMing, 28 Nov 2016 | Read review
“King size rooms has bigger windows area, hence more light in the room”
 of 5 bubbles JuanG236, 27 Nov 2016 | Read review
5 of 5