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White Swan Hotel

CancelonUS$116*
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#18 of 3,408 Hotels in Guangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$138*
US$116*
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US$123*
US$123*
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White Swan Hotel
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135 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Reviewed 4 days ago NEWvia mobile

One of the most popular China hotel in Guangzhou. The interior is truly fabulous representing many Chinese culture, arts and antiques. The night by the lake is beautiful, definitely a must visit if you are in Guangzhou

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Helpful?
Thank Jakey L
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you for sharing your recent experience with us at the White Swan. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you at another opportunity in the near future. White Swan Hotel

Spokane, Washington
Reviewed 2 weeks ago

The best thing about the White Swan is its location along the river, with great access to an interesting area that is arguably the most historically important part of the city. When it was new it was the grandest in the city. It shows its age somewhat, but still is a pleasant place to stay. The lobby area, with its...

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Helpful?
Thank FEP8
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you for taking time to sharing your recent experience at our hotel with us. We are pleased to hear that you enjoyed your stay and had a chance to visit the beautiful surroundings of the hotel with the many historic buildings on Shamian Island. The waterfall is the signature of our hotel, reflecting the homesick sentiment of...

Reviewed 2 weeks ago

A surprise find in Guangzhou in a great location along the river with a huge parking lot which is uncommon, great service from the staff, room are clean and comfortable, the back laneway have some beautiful old buildings, walk across the bridge to the big shopping mall and close enough to city centre.

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Helpful?
Thank Jnhang
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. White Swan Hotel

Shanghai, China
Reviewed 3 weeks ago via mobile

I hadn't visited the white swan since it had been renovated, but I must say it really is a great hotel for business travel. I think for anyone considering staying in the Guangzhou area, this hotel should be at the top of your consideration list. The hotel is great, and the location on shamian island can't be beat!

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Helpful?
Thank WhiteDragon2000
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you for sharing your recent experience with us at the White Swan. We are pleased to hear that you enjoyed your stay with us and discovered the magic of historical Shamian Island surrounding the White Swan Hotel, offering so much diversity to visitors both in a visual and culinary aspect. On behalf of all my colleagues at...

Luxembourg
Reviewed 3 weeks ago

We spent 3 days and 2 nights in Guangzhou, and this was a fantastic expirience The city of Guangzhou is much more interssting than HongKong or Macao ( except for shopping freaks...) This Hotel , is perfect for short stays , gets every confort , great swimming pools and indorsport resort The rooms a very spacious and pretty .We took...

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Helpful?
Thank juleshoffelt
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you for sharing your recent experience with us at the White Swan. We are pleased to hear that you enjoyed your stay with us. We apologize for the room cleanness, and we have discussed this matter with Housekeeping manager, to make sure they will check the room more carefully. Thank you once again for your comments and...

London, United Kingdom
Reviewed 3 weeks ago

It has been a landmark in Guangzhou ever since it was built. Stayed many times in 80s and 90s. Visited it after the refurbishment this April. The grand waterfall is still in the lobby. The hotel is famous for its service, management and attention to details. Now it seems these have not changed.

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Helpful?
Thank Jacky Z
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you very much for taking time to give us a detailed impression of your recent experience with us. We are so pleased to hear that you very much enjoyed our newly renovated hotel and fine services as well as our excellent restaurants. Your praise and recognition will motivate all of us at the White Swan Hotel to...

Brisbane, Australia
Reviewed 12 April 2017

Before we arrived we were told this was one of the top hotels in China. It's public areas are amazing and the rooms are very comfortable but it wasn't above every other hotel we stayed in. The location is great and its a very easy stay for English speaking guests. Service is good for China but language can still be...

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Helpful?
Thank Leisa D
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear Ms. Donlan, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel

New York City, New York
Reviewed 29 March 2017 via mobile

For an hotel with a long history, this hotel is well maintained and is probably the best hotel in Guangdong. Breath taking lobby with an indoor water fall and a coi fish pond, it certainly will get you into a relaxing mood. Oh, did I mention it has excellent restaurants that will satisfy everyone's taste and needs? Will want to...

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Helpful?
1Thank Hon C
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you very much for taking time to give us a detailed impression of your recent experience with us. We are so pleased to hear that you had enjoyed our newly renovated hotel and our restaurants. Thanks again for your valuable support and we look forward to welcoming you again at another opportunity. White Swan Hotel

Thirroul
Reviewed 22 March 2017

Only stayed 2 nights in Deluxe King River View room and it was worth the extra cost.The activity on the the river is amazing especially at night with a drink in hand relaxing in the tub in the glassed wall wet room.The Shamian Island location of all the historic buildings etc and the happiness of the locals is great to...

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Helpful?
Thank csworsley
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you very much for your feedback of your recent stay at our hotel. We are pleased to hear that you enjoyed your visit here and had the opportunity to experience the surroundings in Shamian Island, the cultural heart of Guangzhou. Thank you again for your patronage and we look forward to welcome you again at another occasion....

Amsterdam, The Netherlands
Reviewed 20 March 2017 via mobile

This was a very nice place. My standard room felt enormous and featured a generous sized bathtub. Everything was clean and pleasant. Dinner at the Silk Road Grill was a bit of a disappointment and the location of the hotel is such that there are few options for eating within walking distance. The staff was friendly enough, if a little...

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Helpful?
Thank Eric H
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this review

Dear guest, thank you for staying at White Swan Hotel and sharing your valuable feedback with us. We are pleased to hear that you enjoyed your stay here. Silk Road Grill is one of the most popular restaurants in town with splendid European food and the Pearl River view. We Would be grateful if you could share more details on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest. As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges. Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities and top-quality mattresses with soft goose-down beddings for a good night sleep. The hotel is located a 5-minute walk from Huangsha Metro Station (Line 1 & 6). Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport. White Swan Hotel Guangzhou-'Timeless Grace' The iconic five-star city-resort in the historic heart of Guangzhou. ... more   less 

Additional Information about White Swan Hotel

Address: No.1 Shamian South Street, Guangzhou 510133, China
Region: China > Guangdong > Guangzhou
Price Range: $166 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Swan Hotel 5*
Number of rooms: 520
Reservation Options:
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Also Known As:
Hotel White Swan
White Swan Guangzhou
Hotel Style:
#15 Spa Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#53 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from White Swan Hotel staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed having a room overlooking the historic buildings, thus on the side away from the river.”
FEP8, 8 May 2017 | Read review
“view to the river wood be better ( we got view to the city ,not so beautiful)”
juleshoffelt, 30 Apr 2017 | Read review
“Not all rooms have the river view.”
183leisad, 11 Apr 2017 | Read review
“I stayed in a city-view hotel (room 2022) which was great.”
jacobk596, 17 Jan 2017 | Read review
“Room with river view”
Marcoce, 3 Jan 2017 | Read review
5 of 5
Cancelon
US$116* /night
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PricelineUS$123
TripAdvisorUS$123
getaroom.comUS$138
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Prices are for 1 room, 2 adults
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