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No.1 Huizhan East Road, Haizhu District, Guangzhou 510308 China
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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Guangzhou
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4,042 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Park View
Languages Spoken
Chinese
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
18Restaurantswithin 1 km
3Attractionswithin 1 km
14116Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Lilia S wrote a review Jun 2022
5 contributions
we really enjoyed our stay at shangri la hotel, staff is very helpful, many amazing things for children, pool is very clean and warm, breakfast was good, my daughter really enjoyed playing on the swings and sand pit. Big thanks for Priyanka for helping us all the way! Would Recommend to my friends.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ray R wrote a review Mar 2022
3 contributions1 helpful vote
Hotel's Favourite
From the moment we entered the hotel , the welcoming staff were extremely polite even though I did not any one to help with bags they insisted to help. At the receptin Priyanka, Christina, Allen, Gordon were nothing but professional and polite , We actually requested items for my daughter , they went out of their way to accomodate our request. Room was equipped with many items kids friendly. The view is awsome and bathroom had a shower and a spa. the outdoor area is a blessing as the kids could run supervised and unsupervised it is safe and kids could run freely , you could just go to the park and spend all your day there , lets not forget the pool area is amazing my daughter and wife loved it. the only remark i would suggest to the management is the Food selection at the restaurent needs to be improved to accomodate Halal menu or even chicken menu ( Chicken sausages for breakfast ) considering its near Canton fair they would have lots of guests that like to eat these things , apart from that i give 5/5 to this hotel and its management. Great effort.
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: Rooms are great , kids will love it , location is perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kaiquan Sun wrote a review May 2022
1 contribution
The environment of the hotel is excellent. The gym and the swimming pool are clean and comprehensive. The staff there take good care of customers. Especially Emma from fitness center. She gave me considerate services which made me feel impressive deeply. Thanks for Shangeri-La and Emma’s services.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allison L wrote a review May 2022
11 contributions
Another incredible stay at the Shangri-La! We were greeted upon our arrival with a bouquet of roses to commemorate our 10 year anniversary… So thoughtful! We stayed in the super wings suite and enjoyed a night with just my husband and I and the following two nights with our young boys. The first night, the Director of the Chi spa, Priyanka, helped us book a couples massage that was truly magnificent. Both Daisy and Sophia, our massage therapists, did an incredible job and my husband and I left refreshed. Priyanka also helped us book an anniversary dinner at RIBS, the steak restaurant. Never before have we enjoyed such incredible steak! When our children arrived, we had so much fun exploring the outdoor pool with all of the fun amenities, including the floaties and blowup slide. Despite the rainy weekend, the kids were also able to enjoy the indoor pool and had a blast! Thank you Priyanka and the incredible staff of the ShangriLa Guangzhou!!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M_Revis wrote a review May 2022
Guangzhou23 contributions23 helpful votes
We've stayed here so many times, and I am always amazed that the hotel can keep on improving and changing. It was a perfect stay in every way. A very warm welcome from Chole and Ray in the lobby followed by an extremely welcoming Christina who made it very clear that she was happy to help with anything we would need (as well as providing gifts for my wife and daughter which were lovely!) For the rest of the stay we enjoyed everything as we usually do. Wing, Elaine and everyone else in the club lounge offered their usual great service and we were surprised by an extremely good chocolate creation sent to our room by Linda. Our housekeeper, Sheng Ji Hong, was very friendly as she usually is too! Overall, nothing we experienced could be improved, perfect :)
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Date of stay: May 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jane Wong wrote a review Feb 2022
1 contribution
I would like to express my gratitude to everyone at Shangri-La Guangzhou for making this an absolutely special stay. I would like to thank the extroadinary concierge team led by Ray and amazing service by Jake, Leven, Ethan and Ocean. They welcomed us back with big smiles making us feel like coming home. Another thanks to Kitty Wu and Ms. 莫雪清 from the housekeeping team for their thoughtful and professional service and also for kindly remembering us since our last stay! They've really made our room and beds nice and clean and comfy, our family has had a great night's sleep because of that. Last but not least, many thanks to the great leadership of Edward, Vincent and Wing and her wonderful team from the executive lounge, including great service from Lulu, Eileen, Aiden, Ms. 范 and their lovely colleagues. Special shoutout to Chef Barry, Wing and the executive lounge for all the lovely food and special arrangements that made this CNY a warm experience that reminded us of home faraway, especially the delicious, festive and authentic 捞生 and Roti Canai! Chef Ben's pastries are also worth mentioning, easily the best in the city compared to all hotels in Guangzhou! We are also very excited to have met our new Chef Lim, a fellow Malaysian, he was very friendly and kindly offered to cook us Malaysian cuisine whenever we return to Shangri-La Guangzhou! Once again, thank you Shangri-La for the pleasant stay and experience, especially during such an important occasion like Chinese New Year, Shangri-La never fails to provide professional service as well as humane warmth.
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Review collected in partnership with 单个酒店
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth W wrote a review Feb 2022
3 contributions
Our room is spacious and clean, beds are big and comfortable. Nice breakfast with lots of variety. The hotel staffs ( Lock Yuan from the pool and Crystal from SEA restaurants) and all the staffs are basically welcoming and helpful. We had a situation whereby our light in the room is faulty and it was 11pm during the night. The housekeeping send someone to sorted it out for us. It was all in all a pleasant staycation experience with Shangri-La Guangzhou and we look forward to come back again.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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travellovers66 wrote a review Jan 2022
hong kong36 contributions79 helpful votes
As a diamond member, this is the first time come to Shangri-La Guangzhou. Very disappointed, the front desk and horizon club keep asking me to pay while I am sill staying the hotel. They even asked me at night to come down the front desk to pay. Do I look I will leave hotel with paying the bills? I think such a service is not meeting the expectation. I think it really should be improved.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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American family wrote a review Jan 2022
5 contributions10 helpful votes
I really enjoyed my experience at Shangri-La Guangzhou. Room was spotless and comfortable. The staff was particularly kind, especially Chloe, Allen and Victory who have been very responsive all the time. I would recommend this hotel to my friends.
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M_Revis wrote a review Dec 2021
Guangzhou23 contributions23 helpful votes
As always we enjoyed our stay ever so much. The staff were all welcoming as usual. My daughter absoutely loves the carol singers and always looks forward to them. It makes a great Christmas feel. My daughter has recently broken her leg, so we didn't join in the winter wonderland on this stay, although it looks like it is better than last year and we will try it when we stay again next month.
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$123 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel guangzhou, shangri la guangzhou
LOCATION
ChinaGuangdongGuangzhouPazhou Exhibition Hall / Haizhu District
NUMBER OF ROOMS
704
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Frequently Asked Questions about Shangri-La Guangzhou
Which popular attractions are close to Shangri-La Guangzhou?
Nearby attractions include Canton Fair Complex (0.8 km), Historic Site of Ancient Whampoa Anchorage (0.7 km), and Redtory (1.0 km).
What are some of the property amenities at Shangri-La Guangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Guangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Guangzhou?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Guangzhou?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Guangzhou?
Conveniently located restaurants include WOK TOO Cafe, Canton Bazaar, and Nadaman.
Are there opportunities to exercise at Shangri-La Guangzhou?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Guangzhou have an airport shuttle?
Yes, Shangri-La Guangzhou offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Guangzhou have airport transportation?
Yes, Shangri-La Guangzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Guangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Guangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.