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Pullman Guangzhou Baiyun Airport

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#18 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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Pullman Guangzhou Baiyun Airport
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1,568 Reviews from our TripAdvisor Community

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Showing 992: English reviews
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Kuwait
Reviewed yesterday NEW

The Hotel is just across Baiyun Airport and that it self is the biggest attraction. Stayed there for 2 nights in Apr 2017.After a long journey of more than 15 hours, it was quite relaxing to reach the hotel from the airport. Pretty good 5 star facility and we got also an early check-in as requested. The room was quite...

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Helpful?
Thank RexzcyWilliams
Shanghai Region, China
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

Located right at the airport, perfect if staying overnight, arriving on late flight or even to spend a couple of days and want to avoid carry luggage across the city City can be accesed through subway that is at the lower level of the airport, will take around 40 min to reach Canton Tower station To find the hotel (if...

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1Thank okumare
About Hotel's Favourite Review
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear okumare Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel and to explain very clear how to find our Hotel to all other Trip Advisor visitors. We also appreciate your experience at our Executive Wing which is really nice and of course all the Guests rooms are spacious and elegant combine together...

New Delhi, India
Reviewed 2 days ago NEW

The hotel is very conveniently located at Guangzhou Airport. Stayed there for only 1 night in March 2017. Just a 5 minute walk inside airport, come out of gate no 12 or 13, cross the road and you are in Hotel Pullman. The front office staffs are very courteous and you can expect a quick check in. Although the internal...

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Helpful?
Thank PiyushK_Triphill
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear PiyushK_Triphill It is always a pleasure to receive positive feedback about our nice Pullman Guangzhou Baiyun Airport Hotel. Thank you for explaining very clearly how to find our Pullman Hotel from terminal Exit 12-13 walk through the covered walkway towards the hotel and don’t forget to look out for our white golf buggy which help with your luggage. All...

California
Reviewed 4 days ago NEW

Typical of communism. This place has no or super restricted wifi, it is gloomy and dark. Not many options to eat. Although, i have had a wonderful soup at the McDonald’s cafe. No one really cares to engage in a conversation with you if you would like to use the english language.

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Helpful?
Thank MissionSabai
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear MissionSabai Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience we apologize and make sure that we improve our professionalism. We also right now in stage to change our Internet provider to make sure our WIFI will be much faster. Please give us the opportunity to make...

Los Angeles, California
Reviewed 4 days ago NEW

We had booked an executive room. Spacious and modern rooms in a newly built wing of the hotel. Lounge on the 3rd floor offers breakfast and evening nibbles with free drinks. You can opt to have breakfast in the main restaurant if you prefer (this has a much greater variety). TV in rooms had very limited channels if you don't...

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Helpful?
Thank Olly13538
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Olly13538 “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. Your right our Executive Lounge on the 3rd floor offers breakfast from 6:00 am till 10:30 am and in the evening we have our Happy Hour from 5:30 pm until 19:30 pm with evening nibbles with free...

Reviewed 5 days ago NEW

The hotel is a short walking distance from the airport. They have friendly and responsive staff whom will greet you when they chanced upon you. I will recommend this hotel to Guangzhou visitors and will return to this hotel again.

Review collected in partnership with Accorhotels.com
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Thank Beng Koon T
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Beng Koon T “THANK YOU FOR YOUR LOYALTY” Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13. We very much appreciate your comment it is always a pleasure to receive...

Reviewed 5 days ago NEWvia mobile

Good hotel right at the Airport, literally walk 3 mins and you are at reception. Good Gym, easy check in, nice pool and very well signed - it's a big hotel so can get lost easy. Breakfast was very good, dinner buffet very expensive.

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Thank Jpdeprivation
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Jpdeprivation Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13. Great that you mention our “Touch Spa with super gym facilities and don’t forget it is open 24 Hours. Check...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

My first stay at this hotel was ok but unfortunately during my second stay, I had a mushroom growing out of my bedroom carpet. I reported this to the front desk but they took no action, so I reported it to the staff in the executive lounge, who did change my room but offered no apology nor helped me to...

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Helpful?
Thank TravellingMum7
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear TravellingMum7 “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. First off all thank you very much for you Loyalty to our Pullman Brand. Secondly I apologize for our unacceptable Experience during your stay. We already inform all relevant Departments to conduct a deep cleaning and...

Sydney
Reviewed 1 week ago

The location is superb. The hotel is 30 seconds walk from departure hall gate 13. There's a clearly signposted pathway that leads into the 3rd floor of the hotel. I stayed here for one night for an early flight out of Guangzhou, so I didn't get to take advantage of all the amenities on offer. I arrived early for check...

Review collected in partnership with Accorhotels.com
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Thank ehlh492
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear ehlh492 Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 walk through the covered walkway towards the hotel and don’t forget to look out for our white golf buggy which...

Reviewed 1 week ago via mobile

Room not spacious. Friendly reception. Room lighting is not bright. Room service Chinese food is good but buffet in restaurant not worth for the price. Walking distance to airport. Have free shuttle service to airport.

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Helpful?
Thank Jacelyn P
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Jacelyn P Thank you for your time to give us your comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Our first priority is to listen to our guests and to improve our Service and Product to be ready when our Guests coming back to show our great Pullman Hospitality. We well noted your points and rectify immediately as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 

Additional Information about Pullman Guangzhou Baiyun Airport

Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Region: China > Guangdong > Guangzhou
Price Range: $140 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Agoda, Orbitz, Ctrip TA, Priceline and TripOnline SA so you can book your Pullman Guangzhou Baiyun Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#15 Spa Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#23 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Guangzhou Baiyun Airport staff and other travellers.
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Questions? Get answers from Pullman Guangzhou Baiyun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for the premium rooms in the "Club" wing”
, 11 Apr 2017 | Read review
“Executive wing with king size bed”
SpiM55, 8 Apr 2017 | Read review
“The Pullman is so high end , I suspect all the rooms are superior .”
N-CalMary, 19 Mar 2017 | Read review
“I had a 7th floor room that looked over the top of the airport terminal to the runways. Try for that view!”
mikechi22, 24 Jan 2017 | Read review
“Executive rooms very quiet”
GregN464, 6 Jan 2017 | Read review
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