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No.333 Qujiangchi East Road, Qujiang New Area, Xi'an 710061 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2986)
Dining (510)
Room & Suite (52)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W XIAN
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 2,831 hotels in Xi'an
Location
Cleanliness
Service
Value
Travellers' Choice
W Xi’an has 385 supremely chic guestrooms rise up from 5th to the 26th floor. Guests can dive into WET®, remix in FIT gym and retox in AWAY® Spa. Great Room and Mega Room of 2,330 and 1,128 square meters steal the scene for any glam events. WEI, YEN, FU and WOOBAR can always delight guest’s appetite.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Hotel links
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4491Reviews1Q+A10Room tips
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Popular mentions
Vivyan wrote a review Apr 2021
Atlanta, Georgia22 contributions10 helpful votes
It was one of the best hotel experience I had. Everyone I encountered at the hotel from concierge, front desk, event team, housekeeping, customer relations, etc, worked their best to provide an amazing experience for me in Xi'an. They were all very helpful in providing solutions and services during my stay. The room was spectacular with a huge balcony and a beautiful bathroom, most important was a pleasure rest. Although there was a very loud Chinese wedding going on for 2 mornings in the room across mine, the staff was able to explain well, apologize, and promise me not to arrange another wedding group on my floor afterwards. The best part that touched me was the call I received the day before I left just to check in and arrange a transportation for me to the airport. I am definitely staying at W again when I visit Xi'an next time.
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Date of stay: March 2021
Value
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Chen Cathy, 其他 at W XIAN
Responded 19 Apr 2021
First of all I would like to thank you for your note and providing us with your feedback in regards to your most recent stay with us. Feedback such as yours is very important to us as it does guide us in our journey to reach perfection. For a W hotel, we always pledge to provide the finest personalized service and facilities to our guests. We are thrilled to know you enjoyed your stay with us. We do hope you could come back again and hopefully in the not too distant future. Wish you a wonderful rest of the week and remain Quality Manager - Cathy
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ccccc0329 wrote a review Apr 2021
China2 contributions
Special thank you to Felicia and Phoebe for the warmest welcome and pre-arrival arrangements! Jojo from the Front Desk Office provided exceptional service and made my stay much more memorable. Also appreciate the extraordinary service and caring from Junli Bai (白) and Juping Xie (谢). Definitely recommend to stay at W Xi'an!
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Date of stay: March 2021
Value
Service
Sleep Quality
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Response from Chen Cathy, 其他 at W XIAN
Responded 9 Apr 2021
First of all I would like to thank you for your note and providing us with your feedback in regards to your most recent stay with us. Feedback such as yours is very important to us as it does guide us in our journey to reach perfection. As a W hotel we always pledge to provide the finest personalized service and facilities to our guests. We are thrilled to know you enjoyed your stay with us and like what you mentioned, we are also proud of our staff like Felicia, Phoebe, Junli Bai and Juping Xie who delivers a high-class service to our guests. We feel blessed to have colleagues like them. They are professional and we frequently get positive comments from our guests. We do hope you could come back again and hopefully in the not too distant future. Wish you a wonderful rest of the week and remain
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abo wrote a review Jan 2021
1 contribution
Rooms were clean beautifully and cleaner was very polite. My experience was great,service was nice. Design of the room was very interesting. I would definitely return to the W Xi'an hotel. Thank you宋建华
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Review collected in partnership with 单个酒店
Date of stay: January 2021Trip type: Travelled as a couple
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Response from Chen Cathy, 其他 at W XIAN
Responded 9 Apr 2021
Thanks for your note and providing us with your feedback in regards to your stay with us. Feedback such as yours is very important to us as it does guide us in our journey to reach perfection. Hope you could come back in the not too distant future.
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YOUNGGER LU wrote a review Jun 2020
Shenzhen, China9 contributions3 helpful votes
W xian is really an amazing hotel. As a platinum member of Marriott bonvy, i use suite upgrade voucher to lock MEGA SUITE. The room and the view is all incredible. Breakfast is outstanding.you can enjoy the traditional Chinese food and western food from7-11. Really thx to are wang's help, cuz when we arrived hotel, the front dest staff asked us to wait for two hours that means we would have our room in 5PM.its absolutelu unacceptable.Rae take company with us to look around the hotel and give us so many advice about travelling in Xian
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Date of stay: June 2020Trip type: Travelled with friends
1 Helpful vote
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Philip K wrote a review Jan 2020
1 contribution
The hotel is beautiful, and I love the room design, but staff was not up to normal W standards. They had all the rooms heated to 26 and had disabled the individual HVAC controls. When our entire team complained, they initially claimed they would be sending a building engineer to adjust the temp. That never happened, and then their follow-up explanation was that their Chinese guests all wanted it that warm and they would not be adjusting our rooms. Similar issue at the Woobar. I know Chinese people aren't as into bars as other people, but the right answer is to just not have a bar if you can't find any employees who can make cocktails. The location is also a problem. The area is high-end residential; so it's not where you want to be for business or for tourism.
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Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
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Response from JerryM1845, General Manager at W XIAN
Responded 26 Jan 2020
Dear Guest- Thank you for choosing W XIAN; and we appreciate you let us know how your stay was. I will personally investigate what you mentioned regarding the engineering issue and the bar service. I apologize that you were not satisfied with our service and we will keep improving ourselves. Thank you again for your note. Jerry Mong General Manager
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PRICE RANGE
US$170 - US$231 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShaanxiXi'an
NUMBER OF ROOMS
385
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Frequently Asked Questions about W XIAN
Which popular attractions are close to W XIAN?
Nearby attractions include Tang Bo Art Museum (5.6 km), Shaanxi History Museum (4.3 km), and Dayan Pagoda Northern Square (3.5 km).
What are some of the property amenities at W XIAN?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at W XIAN?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at W XIAN?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to W XIAN?
Conveniently located restaurants include Wei (W Xian), FU(W Xian), and Haidilao Hot Pot Cheng (Jiefang Road).
Are there opportunities to exercise at W XIAN?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does W XIAN have an airport shuttle?
Yes, W XIAN offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W XIAN?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W XIAN?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W XIAN offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to W XIAN?
Many travellers enjoy visiting Big Wild Goose Pagoda (Dayanta) (3.2 km), Tang Paradise (1.5 km), and Grand Tang Dynasty Ever Bright City (2.8 km).