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Sheraton Xi'an North City Hotel

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Traveller (400)
Room & Suite (145)
Dining (9)
Ratings and reviews
#5 of 2,817 Hotels in Xi'an
Certificate of Excellence
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“subway station”(25 reviews)
“sliding walls”(4 reviews)
“exit b”(6 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
4 Star Hotel
The swimming pool (5F) has been closed temporarily due to the maintenance(From July 16th to 20th 2018) . We do apologize for any inconvenience.
View all hotel information
Location and contact
No.32 Weiyang Road, Xi'an 710014, China
Name/address in local language
23.3 km to Xianyang Airport
52 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (862)
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336 results
Traveller rating
170
110
31
16
9
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Time of year
LanguageEnglish
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170
110
31
16
9
Show reviews that mention
All reviewssubway stationsliding wallsexit bspg memberthe club loungetour groupspacious bathroomshopping mallbreakfast and dinnerlobby barquality hotelwonderful hotelother hotelscomfortable hotelenjoyed my staythe hotel staffgreat room
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1 - 5 of 336 reviews
Reviewed 6 days ago

The hotel locations is prefect and I can get around the city via subway which is located next to the hotel building . The shopping Malls around the hotel offer great foods and worth to buy essential clothing. My suite was very clean , the...More

Thank XavierAzhar
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 6 days ago

Dear guest, Thank you for choosing Sheraton Xian North City Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. First and foremost, please accept our...More

Reviewed 1 week ago

One of our reasons for booking this hotel was it offered both a Chinese and a western steak restaurant. We love oriental food in just about all its variety but sometimes yearn for a break from it. We were disappointed to find the steak restaurant...More

Thank Bob H
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 1 week ago

Dear guest, Greetings from Sheraton Xian North City Hotel.We are appreciate that takes your time to share the experiences with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 1 week ago

The hotel is beautiful but our stay there was slightly marred by the difficulty with the language barrier. Our other hotels always had good English speaking staff on reception, but this hotel didn't. We also ha a problem with another guest being given our room...More

Thank Carol R
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 1 week ago

Dear guest, Thank you for choosing Sheraton Xian North City Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. As we pride ourselves on delivering...More

Reviewed 1 week ago via mobile

Spent two nights at Sheraton Xi’an North City with my teenage son and compared to the Sheraton in Guilin this hotel is worth being branded Sheraton. Location is good as it’s very close to the metro or you can walk less than 2km to the...More

Thank JohSed
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 1 week ago

Dear guest, First of all, thank you for staying with us at Sheraton Xian North City Hotel! I also appreciate you had took your valuable time to give us you stay experience feedback! I’m very glad that you had a great experience with us and...More

Reviewed 3 weeks ago

We upgraded to a room that gave us access to the concierge club level, which was a wonderful bonus and well worth the extra money. We ate dinner at the club, which served a full buffet including beer and wine. Breakfast also was excellent. If...More

Thank Grapelady25
Response from Abe X, General Manager at Sheraton Xi'an North City HotelResponded 3 weeks ago

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Xi'an North City Hotel. It is always encouraging to hear positive feedback, particularly when it comes from...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$102 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#5 Spa Hotel in Xi'an
#7 Family Hotel in Xi'an
#8 Business Hotel in Xi'an
#144 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$102 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#5 Spa Hotel in Xi'an
#7 Family Hotel in Xi'an
#8 Business Hotel in Xi'an
#144 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (400)
Room & Suite (145)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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SAMAID
11 June 2018|
AnswerShow all 3 answers
Response from Sunshine88City | Reviewed this property |
Why don’t you call hotel directly? Even if you book through SPG, calling the hotel directly allows you to clarify bed configuration, particular room number (based on availability obviously). Their English though not perfect... More
0
Votes
Julie L
6 April 2018|
AnswerShow all 2 answers
Response from dmlc58 | Reviewed this property |
I have no idea if the kids stay free but the rooms are huge and asking for a 2 bed room should be plenty big enough.
0
Votes
PatChan37
13 October 2017|
AnswerShow all 4 answers
Response from Walter_Beijing | Reviewed this property |
I have not stayed there, no idea
0
Votes
Room Tips
"High up for the view"
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"Upgrade to concierge level"
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"Many of the rooms at the rear look out over a nice courtyard."
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"A good Coice if you like local neighborhood restaurants or simple like a larger room"
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