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Sheraton Xi'an North City Hotel

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#9 of 2,503 Hotels in Xi'an
Certificate of Excellence
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331 Reviews from our TripAdvisor Community

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Showing 225: English reviews
New Market, Tennessee
Reviewed yesterday NEW

Stayed here for visit to Terracotta Warriors tour. Very well appointed rooms and service was very good. Located in area with lots of local stores to visit. Great buffet and be sure to take bottled water with you!!

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Helpful?
Thank Ken C
California
Reviewed 2 days ago NEW

Located near the North Gate of Xian, a city completely surrounded by an ancient city wall, this hotel is fairly new and is very nice. The rooms are spacious and modern with touches of natural wood and stone. The beds are very comfortable and the bathroom can be open to the living/sleeping area by sliding open 2 walls. The water...

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Thank Beader88
Loudon, Tennessee
Reviewed 1 week ago

This Sheraton is very clean, great lobby, and friendly, helpful management. Great breakfast buffet and bottled water in room. Hotel location provides easy access to Terra Cotta Warriors and Shaanxi Museum.

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Helpful?
Thank greg h
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Beijing, China
Reviewed 3 weeks ago via mobile

This is at least my fifth stay in the hotel of Shareton North Gate , in Xi'an. The feeling is same as the first time as a home, where you feel so warm, so much like my own home! Especially, the food served in the lobby restaurant is so good, you don't need to go anywhere to look for the...

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Helpful?
Thank Bob K
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Reviewed 4 weeks ago

The positive: the decoration of the rooms, the number of bottles of water provided, the diversity of the breakfast, i loved everything. The negative: the temperature of the room. The fact that we couldn't change the temperature of the thermostat was a down. The room was too hot.

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1Thank Carolina A
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Reviewed 14 December 2016 via mobile

very nice hotel ! Nice and clean room, spatious lobby, excellent food. More importantly is the Good service and management. Also the location is so nice in the city. Metro stop is just 2 minutes away by foot.

Review collected in partnership with 单个酒店
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1Thank Paradoxli
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Beijing, China
Reviewed 11 December 2016

I stayed at this hotel for just one night during a sightseeing trip to Xi'an. It is located just north of the city walls, which makes it convenient to make your way over to the warriors. Meanwhile, since it is right at a subway stop (<1 minute walk) you can also get within the city walls within minutes. I did...

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1Thank Melissa F
Yuki_Nie, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Reviewed 7 December 2016 via mobile

Last night I have visited the Sheraton North City Hotel,my boyfriend and I want take some drinks at Lobby Bar,to our surprise,they have a wonderful band at Lobby Bar,even if there are only two people of this band,their performance is very professional and make every guest feel so comfortable.Btw,the coffee is good,I like it.

Review collected in partnership with 单个酒店
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1Thank AbeBBJune
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Uk
Reviewed 4 December 2016

We travelled by train from Beijing to Xi'an North station. The hotel is easy to reach by Line 2 subway and the exit from subway is right next to the hotel. The hotel was clean and comfortable. We had no problems in the room - it wasn't too hot (compared to other hotels have stayed in at this time of...

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Thank Aussyrunner
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one.

Kansas
Reviewed 30 November 2016

Nice first impression, beautiful hotel on the outside, good location. Our room was on the 22nd floor, very spacious. We enjoyed the bar our first night in the hotel, each having a glass of wine. The servers were friendly. We were with a tour group and very active during our two day stay in Xian. The breakfast buffet was included...

Review collected in partnership with ASUS 12 W8 IE Bookmark
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Thank KANR
Yuki_Nie, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recent stay.It is so pity to heard that and very sorry about it. Please be assured that your detailed comments have been noticed and reported to leadership.We do sincerely hope we have the pleasure to welcome you back to our hotel.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sheraton Xi'an North City Hotel

Address: No.32 Weiyang Road, Xi'an 710014, China
Region: China > Shaanxi > Xi'an
Price Range: $122 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Xi'an North City Hotel 4.5*
Number of rooms: 491
Reservation Options:
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Also Known As:
Sheraton Xi'An North City Hotel China/Shaanxi
Hotel Style:
#2 Romantic Hotel in Xi'an
#7 Family Hotel in Xi'an
#8 Business Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#27 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Xi'an North City Hotel staff and other travellers.
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Questions? Get answers from Sheraton Xi'an North City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to ask for a better view room.”
 of 5 bubbles 623vickyw, 1 Jul 2016 | Read review
“Good location”
 of 5 bubbles Stan228, 22 May 2016 | Read review
“Stay on the higher floors or in the club suites!”
 of 5 bubbles jessicalT323UU, 21 May 2016 | Read review
“be a SPG member”
 of 5 bubbles yandie, 2 Jan 2016 | Read review
“Ask for the two storey suite!!”
  • walk in robe
  • bedroom
  • office area
  • looking down to lounge room from second floor
  • looking up to second floor
  • kitchen and breakfast bench
  • Lounge room in suite
 of 5 bubbles travel_enhancement, 22 Dec 2015 | Read review
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