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Crowne Plaza Xi'an

Agoda.comUS$97*
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#9 of 2,550 Hotels in Xi'an
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$127*
US$97*
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US$98*
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325 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Xi'an
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Showing 255: English reviews
Rancho Cucamonga, California
Reviewed 24 November 2016

This is a 5-star property with a great buffet restaurant, as well as excellent facilities and amenities. It is clean, modern and classy, with excellent service and a staff sufficiently fluent in English. I couldn't ask for more.

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Helpful?
Thank Henry K
Crowne Plaza X, coordinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tia Li Market & Communication

atlanta , georgia
Reviewed 4 November 2016

We stayed here as part of a Viking Cruise tour. Good location. A great bar with views from the top of the hotel. They have a restaurant on top also if you want views with dinner. We ate in the ground floor buffet, which as good.

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Helpful?
Thank gwillen100
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor guest, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Manchester, United Kingdom
Reviewed 4 November 2016 via mobile

Duty Manager Michael and his team were so welcoming, kind and helpful as were the lady serving in the lobby bar, the waitress at breakfast and the gentleman on reception at checkout. I was upgraded to an executive suite on the 45th floor - a lovely, modern, spacious and well-appointed room with an incredible view. Breakfast had an excellent selection....

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Helpful?
Thank adeandyo
Crowne Plaza X, Coodinator of Marcom at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for staying with us recently and for taking the time to share your experiences on IHG website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so pleased to know that you had a great time while staying with us. We look...

Houston, Texas
Reviewed 28 October 2016

Very good hotel. Very friendly staff but limited English. Their buffet breakfast is good. We also had dinner there. The room was spacious and comfortable. The bathroom and shower were clean. I would definitely recommend this hotel.

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Helpful?
Thank PatriciaG237
Crowne Plaza X, Marcom Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. Take your advice , we will strengthen English training to our staff...

Reviewed 20 October 2016 via mobile

Nice to stay for few nights, it has good view and close to the stadium. Breakfast is wonderful! It offer a buffet in the morning with eastern and Western style food, the local street food like noodles and buns you must give a try.

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Helpful?
Thank Hester Y
Crowne Plaza X, Manager at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

Saint Louis, Missouri
Reviewed 17 October 2016 via mobile

I don't always associate Crown Plaza with luxury but this one hits the high marks. Situated within a one hour drive from the Terra Cotta Warrior Museum and very near many great restaurant choices in Xi'an, this is a perfect choice for your stay in Xi'an. It's the tallest building in the city right now and provides a very European...

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Helpful?
Thank 2g-gal
Giussano, Italy
Reviewed 15 October 2016

I was there for a conference. I stayed 4 nights. The hotel is modern and clean. The venue for the conference is big but not so well organized, especially the equipment might need an improvement. the next rooms can be quite loud. The rooms are spacious and beautifully furnished. The food in the main buffet restaurant is awesome and has...

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Helpful?
Thank Batta-1970
Crowne Plaza X, Market & Communication Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments and feedback from our guests is extremely important to us. If you have any problem during your stay , please contact us anytime and we'd like to help you to get a perfect experince.

Reviewed 8 October 2016

We were dropped at the Xi an Crowne Plaza, a beautiful, modern hotel and walked in about 10 pm. The hotel couldn’t find our reservation. Justin had a booking number, but when we hadn’t shown by 6 pm they gave it to someone else. They said the town was booked up. This may have instilled tears and panic, but the...

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Helpful?
Thank Jennifer B
Crowne Plaza X, Market & Communication Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

chicago,IL
Reviewed 26 September 2016

This is a beautiful property with wonderful rooms and facilities. However, it was the service that really made our stay here exceptional. The concierge service helped with cabs, tours , English translations and recommendations. The housekeeping service went above and beyond when we needed help finding a lost luggage key. The staff did all they could to make our stay...

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Thank chicago_ILComcast
Reviewed 26 September 2016 via mobile

We had a lovely 2 nights at the Crown Plaza, it was everything you expect from a 5 star hotel. A visit to the sky bar on the 51st floor is a must. You will need a drink when you step out of the sky lift, and another to get back down. The rooms are modern and stylish and the...

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Helpful?
Thank Lorraine T

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: $152 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#7 Spa Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#41 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Xi'an staff and other travellers.
5 questions
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England
over a year ago
United Kingdom
England
over a year ago

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Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have fantastic amenities”
robdoct, 27 Nov 2016 | Read review
“We had a king suite, and it was awesome. Loved it.”
jenniferbZ9129VJ, 7 Oct 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
Probably2Picky, 14 Jul 2016 | Read review
“The higher the better”
MorrisVienna, 8 Jun 2016 | Read review
“Nice High Floor 42+”
  • 4210 Photo 3
  • 4210 Photo 5
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  • 4210 Photo 1
NicholasMarlow, 7 Jun 2016 | Read review
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Prices are for 1 room, 2 adults
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