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Crowne Plaza Xi'an

355 reviews
#12 of 2,692 Hotels in Xi'an
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Traveller (241)
Room & Suite (110)
Dining (43)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tallest building”(17 reviews)
“glass elevator”(4 reviews)
“great hotel”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Offers from Crowne Plaza Xi'an
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Contact Info
Name/address in local language
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Reviews (355)Write a Review
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176
66
21
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All reviewstallest buildingglass elevatorgreat hotelthe club loungeihg memberwalk in closetviking cruisering roadmain restaurantstar hotelconcierge servicebreakfast selectionmodern hotelrooms are bigthe room was niceterra cottastayed nights
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11 - 15 of 274 reviews
Reviewed 1 September 2017

The rooms are great in this hotel - clean and spacious. At check in, the 3 of us were supposed to share a room but decided to get 2 separate rooms as the cost of a rollaway bed was not worth it. They issued me...More

Thank Janveramer
Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 4 September 2017

Dear Tripadvisor guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. And we sincerely apologize for the shortcomings...More

Reviewed 29 August 2017 via mobile

This hotel is beautiful. The rooms are big and modern. The staff were very organised and had my daughters port a cot ready in advance. The staff are friendly and went above and beyond to accommodate us. In particular the restaurant manager, Anson, was exceptional,...More

Thank Aspen_forgan
Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 31 August 2017

Dear Tripadvisor member , Thank you for staying with us recently and for taking the time to share your experiences on website. Feedback from our guests is extremely important to us and none more so than from experienced travelers such as yourselves. We are so...More

Reviewed 21 August 2017

Xi'an is great place you should go. Xi'an Crowne Plaza is the best choice you live in Xi'an. Very good location, good facility, good view, especially very nice staff. The hotel is very closed to Shanxi International Convention center and several museum and history visit...More

Thank Katherine S
Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 23 August 2017

Dear Tripadvisor Member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay...More

Reviewed 1 July 2017

Stayed at the Crowne Plaza a week ago for 4 days. The hotel rooms are clean and spacious. Some small strange things - no clear way for how to turn off some of the lights in the bathroom. I ended up leaving some of the...More

Thank NickInChina1
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'anResponded 3 July 2017

Dear TripAdvisor guest "NickInChina1", thank you for giving your comments to let us know what we have to improve for providing great service to our guests, your feedback is valuable for us. Yes, we clearly to get your point about the switch design, and we...More

Reviewed 30 May 2017

Had a great stay at the Crowne Plaza Xi'an. Both the hotel and staff are excellent. We got upgraded to suites with club benefits on arrival. The rooms were beautifully maintained with excellent bathrooms and comfy beds. The buffet breakfast was good . And we...More

Thank Steven R
Response from Crowne Plaza X, Manager at Crowne Plaza Xi'anResponded 31 May 2017

Dear Tripadvisor member , Thank you for staying with us recently and for taking the time to share your experiences on website. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. And...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$91 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Xi'an
#6 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#11 Spa Hotel in Xi'an
#12 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Xi'an
#6 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#11 Spa Hotel in Xi'an
#12 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (241)
Room & Suite (110)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Dor J
5 June 2016|
Answer
Response from Michelle B | Reviewed this property |
Take a taxi, it was about 160rmb to the airport, about 80rmb from the west railway station, about an hour travel time. That was for us, in April 2016
0
Votes
omi1konbi
31 January 2016|
AnswerShow all 3 answers
Response from Susan C | Reviewed this property |
sorry not sure . we were on a tour and taken everywhere by coach but there was shopping handy
0
Votes
CHMb M
7 March 2015|
AnswerShow all 3 answers
Response from CP-XIAN | Property representative |
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
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12
Room Tips
"We were on 31st floor and that was fine. Smog is really quite heavy in Xian so views are not extensive."
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"High floor, club room"
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"900 rmb for hotel Airport transfer or 200 by Taxi each way."
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"Suites have fantastic amenities"
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