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We were dropped at the Xi an Crowne Plaza, a beautiful, modern hotel and walked in about 10 pm.
The hotel couldn’t find our reservation. Justin had a booking number, but when we hadn’t shown by 6 pm they gave it to someone else. They...More
Thank Jennifer B
Response from Crowne Plaza X, Market & Communication Coodinator at Crowne Plaza Xi'anResponded 9 October 2016
Dear Tripadvisor member,
Thank you for choosing Crowne Plaza Xi'an as your accommodation.
We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay...More
This is a beautiful property with wonderful rooms and facilities. However, it was the service that really made our stay here exceptional. The concierge service helped with cabs, tours , English translations and recommendations. The housekeeping service went above and beyond when we needed help...More
We had a lovely 2 nights at the Crown Plaza, it was everything you expect from a 5 star hotel. A visit to the sky bar on the 51st floor is a must. You will need a drink when you step out of the sky...More
By far one of the nicest hotels I've stayed in.
The room was luxurious and he bathroom was very impressive. The views were gorgeous and we enjoyed the room service very much. The dos was excellent and the buffet in the lobby was sooo good!...More
The view over the city was outstanding. Clean and good rooms. Very good breakfast. The hotel is also situated well, enabling us to have a walk in the evening to experience the busy streetlife. We enjoyed staying at this hotel.
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an and stay with us at Crowne Plaza Xi'an.