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    Sheraton Xi'an Hotel

    No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
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    24/12/2017 25/12/2017
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    Savings alert: 12% below average rate

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    Traveller (291)
    Room & Suite (78)
    Dining (20)
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    Overview
    • Excellent29%
    • Very good51%
    • Average17%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “nice hotel” (15 reviews)
    “star hotel” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (826)
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    11 - 15 of 273 reviews

    Reviewed 8 August 2017

    The hotel was great. Very clean . The staf was very helpful and very friendly. Their breakgfast was great - Western, Chinese, japanese and Korean. Everything was great. No complaints or problems. Would visit again.

    Thank stephenwilliams99
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 14 August 2017

    Dear guest, Thank you for taking time and wrtiting this review, and thank you for all you compliments on our associates and food. We look forward to seeing you again in Xian. Have a nice trip!

    Reviewed 1 August 2017 via mobile

    Wonderful place in central location. The open area next to the hotel was nice for the vending wall. Quite many options to dine in the neighbourhood. Service was very good and so was the property. Chinese food I tried here was different than what you...More

    Thank Celebrate-Traveling
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 5 August 2017

    Dear Guest, Thank you for your positive comments on hotel location, service and food. As what you said, Shaanxi Cuisine is special and tasty, including Chinese Hamburger, Handmade noodles...which are provided in our Chinese Restaurant. We sincerely invite you to have a try during your...More

    Reviewed 27 July 2017 via mobile

    I checked into the hotel and noticed first that my key cards did not work. After dragging my four bags back to the front desk, I was informed that the lock on the door was defective and the hotel staff had to let me in...More

    Thank Jeff N
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 5 August 2017

    Dear Guest, Thank you for taking time and writing this review. I'm so sorry that you didn't have a satisfied living experience at our hotel. For problems you mentioned, I have shared with hotel management team and related departments. I will continue to upgrade facilities,...More

    Reviewed 13 July 2017

    If you ever visit Xi'an city, I suggest you stay the hotel of Sheraton Xi'an. It is situated outside of the North City Gate of Xi'an. The location is very nice, not too close to the downtown of the city, and not too far away...More

    Thank Bob K
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 24 July 2017

    Dear guest, Thank you for taking time and writing this review. Xi'an is a nice city for traveling and exploring, especially on food. We look forward to your next visit. All the best. Best regards, Management Team

    Reviewed 13 June 2017 via mobile

    This Sheraton property is the older of the two and away from the Pagoda square as well as the Bell Tower. It has a fantastic swimming pool, nice restaurant for breakfast and a lovely lounge cum bar with live music on Sunday night. Our stay...More

    Thank rjsh123
    Response from SheratonXian, Manager at Sheraton Xi'an HotelResponded 15 June 2017

    Dear guest, Thank you for your recent stay here at Sheraton Xian Hotel and your nice comments on our facilities, food and restaurant. Issues about intercom has been passed to IT Dept. and we will solve it ASAP. Thank you again for your review. We...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    Details
    • Price range
    • US$74 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Xi'an
    • #14 Spa Hotel in Xi'an
    • #19 Luxury Hotel in Xi'an
    • #41 Best Value Hotel in Xi'an
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 365
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Ctrip TA, Hotels.com, Hotwire, getaroom.com, Cancelon, HotelQuickly, Travelocity and TripOnline SA so you can book your Sheraton Xi'an Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shaanxi >
    • Xi'an
    • Also Known As
    • Sheraton Xi'An Hotel China/Shaanxi ,
    • Xi An Sheraton
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    Traveller (291)
    Room & Suite (78)
    Dining (20)
    Pool & Beach (6)
    Hotel & Grounds (260)
    Bathroom (16)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 2,658 hotels in Xi'an
    Super 8 Xi'an Xishaomen
    1 review
    .32 km away
     
    Taoyuan Plaza
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    7 reviews
    .40 km away
     
    Qinying Hostel
    1 review
    .31 km away
     
    Nearby Restaurants
    XiAn FanZhuang (FengDeng Road)
    4 reviews
    .07 km away
    XiAn MeiShi FuHe Restaurant
    1 review
    .08 km away
    Tang Yan Restaurant (Feng Hao East Road)
    1 review
    .19 km away
    RenRen Ju (TaoYuan Middle Road)
    1 review
    .34 km away
    Nearby Attractions
    Tianshuijing Catholic Church
    36 reviews
    3.38 km away
    Guangren Temple
    34 reviews
    3.13 km away
    Qingfeng Park
    10 reviews
    1.71 km away
    Hanguanmen Site Museum of Xi'an Tang City Wall
    11 reviews
    3.25 km away
    Ask a question
    Questions & Answers
    Lavanyac8
    21 February 2017|
    AnswerShow all 3 answers
    Response from SheratonXian | Property representative |
    Dear Guest We have the kettles in the room, but we didn't have the microwaves in the room. Thank you and best regards Belinda
    0
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    "Make sure you have air conditioning in running order."
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