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Canaan International Hotel

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#1,097 of 2,459 Hotels in Xi'an
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Canaan International Hotel
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Showing 30: English reviews
Hokitika, New Zealand
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 2 August 2011

I cam t to Xian for a few days last week and was pleasantly surprised by the great accommodationat the New Canaan International Hotel.The room was clean and beautiful,with air conditioning.The cleaning staffcleaned the room regularly to a sparkling standard.The staff were very polite and friendly and made me feel very welcome.I was delighted by the excellent customer service,and highly... More 

Helpful?
3 Thank andrewknight7
North West, England
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 July 2011

My Husband and I travelled to a number of cities in China, this was the second pit stop and definitely the worst of the places we stayed at. It started with a horrible experience with a taxi driver who tried to rip us off by refusing to use the meter from the airport to the hotel. She took diversions after... More 

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1 Thank souting

Travellers are raving about these Xi'an hotels

U.K
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 January 2011

Having stayed in budget hotels in Nanjing, Beijing, shanghai and Yangshuo, the Canaan was the worst out of the five and for pretty much the same price. Although billed as a hotel for foreign travellers the staff were not up to the level of english I'd have liked. The room (standard) was cleaned each day but remained dirty in the... More 

Review collected in partnership with OctopusTravel

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3 Thank Jab0065
Perth WA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2009

We stayed for four nights.NO english spoken except by two people at the reception.Staff unfriendly /rude Hotel dirty .No Breakfest for westerners whatsoever.Watched one Guest using a Toothpick and putting the used Toothpick back into the "Toothpickbowl" watched by Staff and nobody seemed to care. Floor in Breakfestroom a total mess ,again nobody gave a damn about......

Helpful?
1 Thank brommet
Wellington, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 August 2009

We were a bit dubious about this hotel as previous reviews had been mixed. However we arrived at abou 9.30am, direct from the overnight train from Beijing. Didn't really expect our rooms to be ready but just wanted to drop off our luggage. We were dealt with personally by the assistant manager, she had excellent English. Other staff tried hard... More 

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Thank joffa777
Porto, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2009

I booked a basic non-smoking room but when I got there it was upgraded to a deluxe room for free. The whole floor was non-smoking so that really wasn't a problem. The room was huge and could actually be considered two rooms in one with one bed in each room. One very wide bed and another narrow but good for... More 

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2 Thank cvlx77

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Canaan International Hotel

Address: No.132 East Street, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Price Range: $23 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canaan International Hotel 3*
Number of rooms: 258
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Also Known As:
Hotel Canaan International
Canaan International Xi An
Canaan International Hotel China/Shaanxi
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Questions & Answers

Here's what travellers have asked, with answers from Canaan International Hotel staff and other travellers.
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Questions? Get answers from Canaan International Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here.”
 of 5 bubbles neiljoan, 10 Oct 2012 | Read review
“Avoid the cheapest rooms. They have not been upgraded in decades.”
 of 5 bubbles JeffH923, 6 Jan 2012 | Read review
“We could not think of any tips other than pick a different hotel.”
 of 5 bubbles pressonjh, 18 Oct 2011 | Read review
“AVOID THIS HOTEL AT ALL COSTS and if you do stay here, do not use the tacky extras in the rooms!”
 of 5 bubbles souting, 20 Jul 2011 | Read review
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