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Grand Mercure Xian on Renmin Square

Agoda.comUS$61*
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#10 of 2,560 Hotels in Xi'an
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$67*
US$61*
Great Deal
US$62*
US$62*
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Grand Mercure Xian on Renmin Square
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889 Reviews from our TripAdvisor Community

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Showing 619: English reviews
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Caloundra, Australia
Reviewed yesterday NEW

Loved our stay here, we had 4 nights, and from check in to check out everything was 5 star - we were upgraded as part of Accor, which was even better. Staff had great english, and the location is just 100% perfect, walking distance to inner city, which is what we wanted, large Malls close by, Wanda was the best...

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Thank LynneDavidPhotograph
Melbourne, Australia
Reviewed 3 days ago NEW

We stayed at the Mecure on Renmin Square, not the Grand Mercure. It was a confusing situation, as there is the Grand Mecure, The Mecure on Renmin Square and the Sofitel and a couple more hotels all in the same complex, with very little signage to show what was in the complex. Once we found the hotel it was very...

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Thank Kaye P
Adelaide, Australia
Reviewed 4 days ago NEW

The GM was one of a few hotels within the square. No need to step out of the complex if you want only to eat. All the restaurants are there. We had a Brazillian BBQ buffet one night, and Cantonese Cuisine the next. All without leaving the square (and we could book all meals to our room numbers too!). The...

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Helpful?
Thank Irene G
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Irene G, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to breakfast, motivates us greatly to do it even better, thank you. We look forward to welcoming you...

Reviewed 5 days ago NEWvia mobile

Nice hotel. Friendly staff who spoke English. Good buffet breakfast with very adequate selection of food for westerners. We found the rooms to be dimly lit and the beds were extremely hard, like there was only a box spring but no mattress to sleep on. Hotels we stayed at in Beijing and Guilin had very comfortable beds.

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Helpful?
Thank Mj17ak
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Mj17ak, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm sorry that the room didn't meet your expectation. Please be rest assured that we will do out utmost for improvement. Aside from that, your recognition, especially to our staff, motivates us greatly to do it even...

Limoges, France
Reviewed 6 days ago NEW

Grand Mercure Hotel in Xian is set in a complex and conference facilities. It is a big hotel and the bedrooms are a good size with beds that are hard and not comfortable. Bathroom facilities are adequate. Breakfast was good with a wide choice on the menu. Close by is the Canton Palace Restaurant which offers good Chinese food and...

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Helpful?
Thank mikewelham
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear mikewelham, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm sorry that the bed didn't meet your expectation. We will have a closer look at this issue and follow up, and thank you for bringing it to my attention. Inside the hotel complex there are four...

Port Coquitlam, Canada
Reviewed 1 week ago via mobile

This is a beautiful complex within the walls of the old city. Our room was beautiful and so luxurious. I was sad we only spent 2 nights in Xian and in this hotel. There are restaurants in the complex and we ate at the Chinese restaurant. Please do yourself a favor and eat there. The food was absolutely amazing. The...

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Helpful?
Thank Christine H
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Christine H, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you've enjoyed your recent stay. We are greatly motivated by your glowing recognition, and are truly grateful for it. Look forward to welcoming you again in...

Reviewed 1 week ago via mobile

Nice hotel, in a decent location to food and shops. Typical hard beds for china, but staff were very friendly and helpful. I would stay here again and recommend it to my friends. The only downside was that breakfast was served at another hotel, although on the same property.

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Helpful?
Thank Phillip H
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Phillip H, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. Usually breakfast is served in the restaurant Xi'an 57, which is located on the 4th floor of the hotel building. Only under very rare cases will we serve breakfast in Sofitel in the same complex, please...

Newcastle, United Kingdom
Reviewed 2 weeks ago via mobile

The doorman and reception staff were fantastic, gave us the kindest welcome. We were so happy with the lovely beds, beautiful bathroom and gorgeous room. The breakfast was incredible, best breakfast we had in our 2.5 weeks in China... definitely a must stay!

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Helpful?
Thank Amy K
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Amy K, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. What an encouragement to read your comments! We are very glad that you've enjoyed your recent stay with us and greatly motivated to do it even better. Thank you. Look forward to welcoming you again...

Toronto, Canada
Reviewed 2 weeks ago via mobile

Hotel is situated in the city centre inside the city wall. This hotel is within a complex of other 3 or 4 Accor hotels with a security guard at the complex entrance that feels safe. Staffs are very eager to help in suggesting where to go and how to get there. One of the mishap is I was given a...

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Helpful?
Thank Alvin F
Sydney, Australia
Reviewed 3 weeks ago

1 night only. Arrived late for layover tour early next day. This Hotel has a prestige brand without any of the presige. The staff was friendly and helpful. the rooms tired and old. The beds hard. The bathroom old and mouldy with broken tiles just in desperate need of a refurb. The breakfast was unappetising/cold and badly presented. The best...

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Helpful?
Thank Greg J
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Greg J, Thank you for providing us with the gift of feedback. Thank you for your recognition to our ambassadors. We will definitely continue to do it even better. Routine and preventive maintenance is one of our key areas, and I'm sorry for the room status that you described. Would it be possible for me to get the room...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: $79 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Xian on Renmin Square 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#11 Family Hotel in Xi'an
#15 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
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Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its so quiet, we stayed on street side and didnt hear 1 thing to disturb us”
LynneDavidPhotograph, 28 May 2017 | Read review
“Another Hotel”
gregj889, 4 May 2017 | Read review
“Limited floors due to historic location, this one - 6 floors, no real view.”
joefredp, 2 May 2017 | Read review
“4th floor rooms, opposite the front desk, are located along a very busy walking corridor (to the morning breakfast buffet).”
  • Closet
  • Bathroom
  • Sitting Area
  • Desk & TV
  • Beds
APerceptiveTraveler, 15 Apr 2017 | Read review
“No suggestions”
RY46, 23 Mar 2017 | Read review
5 of 5
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US$61* /night
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Prices are for 1 room, 2 adults
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