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Sofitel Xian on Renmin Square

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#7 of 2,532 Hotels in Xi'an
Certificate of Excellence
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Sofitel Xian on Renmin Square
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2,221 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
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Coventry, United Kingdom
Reviewed 3 days ago NEWvia mobile

Visited Sofitel in March for 3 night. Hotel is well located from centre of Xian in private square of hotels about 10 minute walk from main shopping area/ sights of bell tower & drum tower further 5 minute walk to impressive city wall. Everything about hotel oozes class although saying that room wasn't ready for check in at 4pm we...

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Thank SquiffyBoy
Brisbane, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Got here after 8 hours travel from Shanghai and the hotel and staff exceeded all expectations. The concierge gathered all our bags and gave us maps and advice about the area. The room was huge with two bathrooms, shower and bath. Two TV's, a study desk and lounge in one room and the bed in the other. Room temperature was...

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1Thank BradsEcon
About Hotel's Favourite Review
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear BradsEcon, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to read your comments, my team and I feel greatly motivated, and we are truly grateful for it. We look forward to welcoming you again in the near future. Yours...

Canberra, Australia
Reviewed 6 days ago NEW

I was very impressed with the Sofitel on Renmin Square. From the moment I arrived, I felt welcomed and the staff were very friendly and helpful. The concierge was informative and provided us a map and an overview of Xian as soon as we arrived. I thought the evening turn-down service was a great idea, and a nice treat after...

Review collected in partnership with Accorhotels.com
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Thank Lucy76549
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Lucy76549, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Your comments give my team and I great motivation to do it even better, and we are truly grateful for it. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General...

Reviewed 6 days ago NEW

A very well appointed modern hotel. The service there was excellent and the staff went out of their way to make our stay pleasant. In particular the standard of the rooms was very high and the cocktails were of a high standard. Possibly the best western breakfast buffet & have had in China.

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Thank PeteHala
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear PeteHala, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Thank you for your kind comments and motivation, and our efforts in striving for extraordinary guest experience will never stop. Look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed 3 nights, using it as our base to visit the nearby terracotta warriors. The hotel shares an entire square with its sister hotels, which ensures peace and quiet. Our room was absolutely gorgeous, and the staff were incredubly helpful and attentive. Probably one of our favourite hotels anywhere in the world, and we travel all the time!

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Thank Paul C
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Paul C, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. What an encouragement! Your comments give us great motivation and we are truly grateful for it. Look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Llanelli, United Kingdom
Reviewed 1 week ago via mobile

Great hotel, good location. Within walking distance of the city wall, the Muslim Quarter etc. 45 min taxi ride to the Terracota Warriors. This is a hotel that I would re-visit without thinking twice about it.

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Thank Mel10343
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Mel10343, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you find your recent stay enjoyable, and we will keep on our efforts in striving for extraordinary guest experience. We look forward to welcoming you again in...

Selangor
Reviewed 2 weeks ago via mobile

It is located inside a complex of buildings. The lobby is new and grand. The room is a bit dated but well maintained. The bed is so comfortable. I was lucky and being upgraded to a junior suite. the room is huge and breakfast was good. Check-in and check out we're smooth and took less than 10 minutes. The only...

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Thank Timelesspassion
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Timelesspassion, Bonjour. Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. I'm sorry that the lighting didn't meet your expectation and apologize for any inconvenience caused. We will do our utmost for improvement. On the other hand, your recognition to other aspects motivates us greatly to do it...

London
Reviewed 2 weeks ago

Stayed in August 2016 as a family in 2 rooms. The hotel is situated in a complex of 3 or 4 hotels belonging to the same group (Accor) in an enclosed and well laid out landscaped square - Renmin Square in Xian. The hotel is modern and the rooms are large and contemporary. We were fortunate to be upgraded to...

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Thank Plus2012
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Plus2012, Bonjour. Thank you for staying at Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to read your comments. Your kind recognition motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely,...

Brisbane, Australia
Reviewed 3 weeks ago

Great location. Excellent staff across all areas. The best breakfast over 7 different hotel stays across China; but some negatives too. The room #608 appeared clean but if you walked on the carpet with wettish feet your feet became dirty. Some room fixtures are showing their age. The room set winter heating temp is set way too warm but you...

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1Thank KeenPhotographer-11
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear KeenPhotographer-11, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. Thank you for pointing out our areas of improvement, and please accept my apology for any discomfort caused. Our efforts of striving for extraordinary guest experience never stop, and we will take rectification actions immediately. On the other...

Chicago, Illinois
Reviewed 18 February 2017 via mobile

We stayed here for one evening while visiting the Terra-cotta warriors. The front desk staff was very nice at check in. Our room was nice, king bed with separate bath and shower. My boyfriend recommended I check out the spa and get a service. We had to go check it out because there was. O menu in the room. We...

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1Thank cubs628
SofitelXian, General Manager at Sofitel Xian on Renmin Square, responded to this review

Dear cubs628, Bonjour. Thank you for staying at Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. At Sofitel, our efforts in delivering extraordinary guest experience never stop. Your satisfaction and recognition motivate us greatly to do it even better, thank you. At the same time, I'm so sorry that your boyfriend's bar experience...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The majestic Sofitel Xian On Renmin Square locates right in the heart of its walled city. It is in the hotel complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years of history. The 414 spacious guestrooms equipped with ultra-modern conveniences - the exclusive Sofitel's MY BED, rainforest shower, complimentary wireless Internet access. For the busy executive traveller requiring extra efficiency, the Club Sofitel has 56 rooms and suites with upgraded facilities, services and exclusive benefits. Azur delights with fresh, savory Mediterranean dishes and European specialties. At the Casablanca, experience authentic Moroccan dishes. Koi, our Japanese Restaurant is the very best in Japanese cuisine with an elegant atmosphere. Le Chinois is the most prestigious Cantonese restaurant in the city. Bar Bambu is the lobby bar with romantic live music, and you can also enjoy the international music our Habana Club of finest wine and cigars. ... more   less 

Additional Information about Sofitel Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: $119 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Xian on Renmin Square 5*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Travelocity, Ctrip TA and Jetsetter so you can book your Sofitel Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Xian On Renmin Square Hotel Xi`An
Sofitel Xi An
Accor Xi An
Xi'an Sofitel
Sofitel Xian On Renmin Square China/Shaanxi
Hotel Style:
#4 Family Hotel in Xi'an
#4 Business Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#7 Luxury Hotel in Xi'an
#33 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Xian on Renmin Square staff and other travellers.
5 questions
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Chicago, Illinois
6 months ago
Newcastle upon Tyne, United Kingdom
24 days ago
Chapel Hill, North Carolina

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Questions? Get answers from Sofitel Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade! Their suites are magnificent.”
 of 5 bubbles PeteHala, 19 Mar 2017 | Read review
“connecting rooms for families great, all rooms very quiet”
 of 5 bubbles sambF6356SA, 21 Jan 2017 | Read review
“Clue floor rooms”
 of 5 bubbles travellerJervisBay, 31 Dec 2016 | Read review
“If you want a view, you need to be above the 3rd floor.”
 of 5 bubbles PARROT57, 29 Nov 2016 | Read review
“Ask for a room that faces towards the Soffitel Legends hotel as it is a nice view and quiet.”
 of 5 bubbles jennyginger, 25 Nov 2016 | Read review
5 of 5