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This has been our best experience in China so far! On arrival at the hotel, we were met by Vivian from our car. Best English so far and incredibly helpful. We had a minor blip that the family were put in different floors but credit...More
Not sure if there many options in Xian. If this were Beijing it would get 3 stars. First of all that picture with the lake in the back of the hotel is misleading, there is no lake behind the hotel, there is, however, a really...More
We love Shangri-La properties and Xian has been one of our favorites. We had just come from the Shangri-La in Beijing and this was such an improvement! Great service, we enjoyed the amenities of the Horizon Club, and overall was a great place to come...More
This is not up to the normal Shangri-La standards. At all. Service is not great, location is outside of inner city, far from beautiful new center where the Wild Goose Pagoda is located. That's where the best restaurants, parks, shopping and nightlife are. The Shangri-La...More
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 4 days ago
Thank you for choosing Shangri-La Hotel, Xi'an on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that there are other areas that we failed to meet your expectations. Please be assured we...More
Our second stay at a Shangri-La Hotel and we are once again blown away by the top quality service of their staff. Shangri-La Xi'an has been spectacular and is highly recommended. A big shout-out in particular to Matty from the Horizon Club team at the...More
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 5 days ago
Thank you for choosing to stay at the Shangri-La Hotel Xian.
I do appreciate that you have taken the time to share your kind thoughts about the hotel service, the Team and especially Matty.
I will be sure to share your comments with...More
US$129 - US$235 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#49 Best Value Hotel in Xi'an
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.