We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Xi'an

Save
Share
Traveller (341)
Room & Suite (64)
Dining (39)
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(72 reviews)
“red glove”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Gran Melia Xi'an
Offers & Announcements: Special Offer
Hotel deals
Offers from Gran Melia Xi'an
Offers & Announcements: Special Offer
Hotel deals
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"}}
Reviews (621)
Filter reviews
260 results
Traveller rating
225
22
5
5
3
Traveller type
Time of year
LanguageEnglish
More languages
225
22
5
5
3
Show reviews that mention
All reviewsspanish restaurantred levelred glovedry icetang paradisespecial thanksbest hotel i have ever stayedrooms are lovelybeautiful parkthe entire staffvery nice staychief conciergeamazing hotelexecutive floorterracotta warriorsthree nightsbreakfast buffet
FilterEnglish
Updating list...
1 - 5 of 260 reviews
Reviewed 1 week ago via mobile

Good location, near Tang Paradise and very convenient for traveling to the Terracotta Warriors and Horses. There's a nice and quiet park right in front of the hotel. Excellent service, staffs are friendly and helpful.More

Thank Thanh Binh N
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Mr.Thanh Binh, Your comments are well received and we truly appreciate your time and effort to place such a review here. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service, products...More

Hotel's Favourite
Reviewed 9 May 2018

I really like the hotels in the Melia Group, and this hotel is no exception, I stayed Red Level, the service from the time I arrived to the time I left was exceptional. The hotel is slightly out of the city, but quite close to...More

1  Thank TripMember01112018
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 11 May 2018

Dear Guest, Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service,...More

Reviewed 1 week ago

Beautiful hotel. Lobby is stunning. Staff very friendly and attentive. Breakfast buffet offered a good selection of foods, with both Chinese and western choices. Our room was well appointed. We had a balcony that looked over the lake. Very pretty and relaxing. Beds were comfortable....More

Thank ErikaT_10
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Mr.Erika, Your comments are well received and we truly appreciate your time and effort to place such a review here. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service, products and...More

Reviewed 1 week ago

5 star hotel with fantastic restaurants, (Duo was particularly nice Chinese restaurant), majestic entry hall, very clean small shopping mall and restaurants adjacent to the property. We don't like smokey smelling rooms, but we occasionally smoke, so enjoyed sitting outside room on balcony, looking out...More

Thank arsynnest
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Ms. Arsynnest, Your comments are well received and we truly appreciate your time and effort to place such a review here. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service, products...More

Reviewed 2 weeks ago

I like to Silent and clean in room & hotel, to support WIFI connection. In front of hotel, I can easly access lake, Weather don't help me so much hot but I walk arround for 1 hr. epicially if you go ther after PM 8,...More

Review collected in partnership with Meliá Hotels International
Thank autodevil
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 2 weeks ago

Dear Guest, Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$107 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Xi'an
#3 Spa Hotel in Xi'an
#158 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$107 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Xi'an
#3 Spa Hotel in Xi'an
#158 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (341)
Room & Suite (64)
Dining (39)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
mike00ford
9 May 2017|
AnswerShow all 3 answers
Response from Matt_Ocean | Reviewed this property |
Last time I spent 1~1.5hrs from the airport to the hotel and it cost 110 RMB by didi(taxi)
0
Votes
Google Translation
PeraltaLin
17 March 2016|
Answer
Response from Dangei | Reviewed this property |
Yes they have a pool. In the changerooms there are hot tubs and along with those there is both sauna and steam room. Though when I was there the steam room was out of order.
0
Votes
winnie88
24 August 2015|
AnswerShow all 2 answers
Response from granmeliaxian | Property representative |
Dear winnie88 , Greetings from Gran Melia Xian. First of all, thank you very much for choosing our hotel as your accomodation choice in Xi'an and for posting your questions. I would like to apologise for the delay in... More
0
Votes
Room Tips
"Facing the outdoor pool and courtyard"
Read review
"West side rooms are quieter."
Read review
"Red level is the way to go!"
Read review
"The lake side has the best view at night."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing