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Citadines Central Xi'an

CancelonUS$43*
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#13 of 2,558 Hotels in Xi'an
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$93*
US$43*
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US$51*
US$51*
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991 Reviews from our TripAdvisor Community

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Burton-on-Trent
Reviewed 4 days ago NEW

The Citadines hotel is very well placed in Xi'an for visiting the city wall (via South Gate) and the Muslim Quarter (as well as the Drum Tower and the Bell Tower). We found it a clean and comfortable place to stay - hence the "Very Good" rating. Our main complaint about the hotel was the inefficient check-in process. After a...

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Thank GerMar60
Reviewed 5 days ago NEW

We stayed in Citadines Central Hotel for 9 nights (May 2017). Perfect location for all city centre visitor attractions. Including Drum Tower, Bell Tower, Muslim Market and the City Wall. 40 minutes by taxi to the Teracotta Soldiers (cost aprox £30 return). Hotel rooms spotlessly clean with very comfy beds. This is an apart hotel with basic cooking facilities, hotplate,...

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Thank Woodcock12
Reviewed 1 week ago NEW

My husband and i were in Xian 5 to 10 May 2017 and checked in Citadines Central. We really liked the studio apartment which came almost fully equipped. The apartment was kept clean with daily housekeeping service. Location was really good as it is near the subway and the fabulous city wall and muslim quarters... all within walking distance. Reception...

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Helpful?
Thank Donna T
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

UK
Reviewed 1 week ago

I agree with the majority of the reviews. The rooms are not luxurious, the fittings may need some renovating, but the location is fantastic and at this price I am not going to complain. Even the free breakfast (check you get enough for each person in your room) had enough variety to suit western and eastern tastes. Only potential problem...

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Helpful?
Thank JB30
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contact us for any further assistant, when you stay with us. We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Halifax, Nova Scotia
Reviewed 1 week ago

We spent 3 nights in the hotel in early April and had no complaints at all. We liked the location. The staff were helpful. Our room was kept clean and was comfortable. The kitchenette was very useful. Having laundry facilities was a real bonus.

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Helpful?
Thank M-and-H10
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contatc us for any further assistant when you stay with us. your We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Hong Kong
Reviewed 2 weeks ago

These are what I experienced during my recent stay: 1) a non-smoking room with odor of cigarettes; 2) bed sheets that were with awful odor like greasy hair or something; 3) water came out "yellowish" from the shower; 4) elevators would not work when the key card was inserted; 5) Door's handle was swinging like detaching from the door; 6)...

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1Thank musicfanatic1430
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, we will follow up our training and improve our service level, try our best...

Sydney, Australia
Reviewed 2 weeks ago

This is a low cost hotel/apartment that is a great base for a short visit to Xian. It is within walking distance to the buses that can take you to the main square where a coach takes you to the Terracotta Warriors. If you want to get there quicker get a taxi to where the coach leaves - you don't...

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1Thank OzKK
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contatc us for any further assistant, when you stay with us. We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Singapore, Singapore
Reviewed 2 weeks ago

We stayed a week in a 2-bedroom apartment at this centrally-located hotel a short distance from the Drum Tower, the Muslim Quarter and the Great Mosque. The South Gate of the Xi'an City Wall is about 15-minutes walk'. Near the hotels are lots of eateries. The nearest metro station is the Bell Tower station - about 12 minutes' walk. Here,...

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Helpful?
1Thank Toukta13
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). Please contatc us for any further assistant. We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "

Reviewed 2 weeks ago

The location of the hotel is pretty good - within the city walls, near the Drum Tower and Muslim Quarter. It was also cheap, which helped contain the budget. But the room was sparse - a fairly hard bed, and showers and sinks that didn't quite drain right. It served its purpose, but there are probably nicer hotels available.

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Helpful?
Thank Gabriel B
Management response:

"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy...

Reviewed 3 weeks ago

The room we got did not match the pictures on the homepage at all. It was extremely dirty and shabby - the floor, the bed and the walls were covered in stains, dirt and dust. The door to the bathroom was stuck so you couldn't close it all the way. All bathroom fixtures and a ceiling lamp fixtures hung loose....

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Helpful?
Thank Frank L
Shixia, host at Citadines Central Xi'an, responded to this review

"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, and we are trying our best to build a comfortable and warm home for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Central Xi’an is the first international brand serviced residence in Xi’an. Its ideal location in the city centre places it within walking distance to office towers with multinational companies, famous local specialty food street and cafés, and a bustling street bazaar. Just an hour's drive from the city center is the famous Terra cotta Warriors, a Unesco World Heritage Site. At Citadines, you can have the freedom to live the life you want. Just choose from our menu of flexible services to suit your lifestyle and budget.Your serviced residence has everything you need for rest, work and play - in a living space that doubles up as a home office with wireless internet access. The residence features a fully-equipped kitchen and living room, separate from the bedroom, so you can invite friends over or recharge after a hard day's work.The sleek home entertainment system with cable TV mounded on wall and slides smoothly from bedroom to living room, so you can watch TV or enjoy your favorite music wherever you want.Drop by the Breakfast Lounge for freshly brewed coffee. Or work out at the Fitness Corner and relax at the TV Lounge - the options are endless. At Citadines, you will find friendly staff who are delighted to share their local knowledge and help you settle in quickly and experience the local culture.Citadines Central Xi’an is one of a vibrant collection of The Ascott Limited’s serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf Region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you more than 25 years’ experience in supporting travellers who work and live away from home. ... more   less 

Additional Information about Citadines Central Xi'an

Address: No.36 Zhubashi Road, Beilin District, Xi'an 710002, China
Region: China > Shaanxi > Xi'an
Price Range: $69 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citadines Central Xi'an 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Citadines Central Xi`An Hotel Xi`An
Citadines Apart Hotel Xi An
Citadines Central Xi'An China/Shaanxi
Hotel Style:
#7 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Central Xi'an staff and other travellers.
13 questions
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Questions? Get answers from Citadines Central Xi'an staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing drum tower is better. although you dont get a full view drum tower, you do see some lights.”
donnat372, 16 May 2017 | Read review
“Rooms on the south side are quieter.”
musicfanatic1430, 9 May 2017 | Read review
“The duvets were a little thin, fortunately we travel with fleece blankets which made all the difference. Otherwise very comfy, basic to requirements, but since we only wanted a base it was good.”
23kate30, 16 Apr 2017 | Read review
“Call the property before you book and ask if the room has been renovated.”
Gwatine, 5 Apr 2017 | Read review
“Tucked away just off the main street, this seemed a quiet location (no issue with our 3rd floor room)”
LessaKenn, 2 Apr 2017 | Read review
5 of 5
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US$43* /night
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Prices are for 1 room, 2 adults
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