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Citadines Central Xi'an

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#13 of 2,531 Hotels in Xi'an
Certificate of Excellence
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Citadines Central Xi\\
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956 Reviews from our TripAdvisor Community

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Showing 716: English reviews
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Reviewed yesterday NEWvia mobile

We booked for two rooms in citadines to accommodate our rather big entourage of seven. They have sofa beds and we also requested for extra bed. The hotel was very convenience, near to the tourist attraction such as Drum tower, bell tower , city wall and Muslim quarters. All within walking distance. We like it most as it near Muslim...

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Helpful?
Thank Yus R
Singapore, Singapore
Reviewed yesterday NEW

Good location, near Muslim Quarter, nice hotel, friendly staff, efficient front office, average breakfast Hotel has a tour agent at lobby for your local tour needs. Breakfast can improve, and provide soothing instrumental music at dining lounge.

Review collected in partnership with this hotel
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Helpful?
Thank Aziz A
Singapore, Singapore
Reviewed 3 days ago NEW

This hotel had at best a 2 star lobby and breakfast. The apartment rooms are quite basic though large and clean. The staff was helpful with the use of the washer/dryer. We are a family of 5 that stayed for 2 nights. I would not return as it just felt too underwhelming and the for was below average. The location...

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Helpful?
Thank heathertravels2016
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us.We will follow up our training and improve our service level, try our best to do better in our further work. Please tell us your any requests, we would like to provide a comfortable and convinence environment of living.Thank you for your...

Skegness
Reviewed 1 week ago

We enjoyed our stay in the hotel, the mini kitchen suited our needs perfectly. There's a supermarket close so we got supplies and enjoyed catering for ourselves. Very handy location, walkable to most places. We even walked to the rail station to catch the bus to the Terracotta Army. There's a travel centre where you can book tours or a...

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Helpful?
Thank holidaybug_11
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy...

Reviewed 1 week ago via mobile

This place is great if you want to stay close to the Muslim Quarter or Drum Tower. The area it's in is very nice and safe. The gym was amazing and pretty empty. It was seriously one of the best fitness centers ive seen in a hotel.

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Helpful?
Thank Masoud S
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and recognition to our property. Ascott try their best to contribute the well being and success of people who live and work away from home. We provide the comfortable and convinence with special facilities for our guests.Thank you for your sopport and kindness. All of us hope you will choose...

Stockholm, Sweden
Reviewed 1 week ago via mobile

Ok rooms, looks better on pictures but now more worn. Requires maintenance but comfy enough with clean sheets and a great location within the city walls near the Drum and Bell Tower, Muslim Quarter and Bar Street. Towels smelt of stale cigarettes so this should be rectified - not sure if it's the laundry itself or hotel staff smoking near...

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Helpful?
Thank Impa88
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. The breakfast on the 1 level is the form of outsouring, but we will supervise their breakfast quality and service training all the time. and we will follow up our training and improve our service level, try our best to do...

Caracas, Venezuela
Reviewed 1 week ago

in the middle of Xi'an, where all the action is. Excelent installationand rooms when compared with the price and the personal is kind and speak english. And excellent choice if you go on tour to Xi'an

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1Thank jaimeasr
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.

Montreal, Canada
Reviewed 2 weeks ago

It's right near the Muslim quarter and the Drum and Bell Tower. It's pretty great. It's walking distance to the metro as well and all the shopping you could imagine. THey handled our pickup and drop off at the airport very well at a reasonable price. They also offered a Terracotta Warriors tour which was pretty god.

Review collected in partnership with this hotel
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1Thank Michael Dino C
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.

Moranbah, Australia
Reviewed 3 weeks ago

The Citadines Central Hotel in Xi'an provided excellent facilities and service including microwave, hot plate and fridge. Also included was a gym, pool table, table tennis as well as a laundry. Located close to both Bell and Drum Tower and nearby the South Wall Gate entrance. Our room included breakfast for one only which was the only disappointing feature of...

Review collected in partnership with this hotel
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1Thank Gail C
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Located in most strategic location within Xi'an Old City, walking distance of 100m to Bell Tower and Muslim Street. Easy access to major bus stop, metro station, food and convenience shops. The room condition is new and clean, comfortable to stay with simple yet great studio unit design. Wonderful experience staying here.

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Helpful?
Thank at9483mph
Shixia, 前厅部经理 at Citadines Central Xi'an, responded to this review

Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Central Xi’an is the first international brand serviced residence in Xi’an. Its ideal location in the city centre places it within walking distance to office towers with multinational companies, famous local specialty food street and cafés, and a bustling street bazaar. Just an hour's drive from the city center is the famous Terra cotta Warriors, a Unesco World Heritage Site. At Citadines, you can have the freedom to live the life you want. Just choose from our menu of flexible services to suit your lifestyle and budget.Your serviced residence has everything you need for rest, work and play - in a living space that doubles up as a home office with wireless internet access. The residence features a fully-equipped kitchen and living room, separate from the bedroom, so you can invite friends over or recharge after a hard day's work.The sleek home entertainment system with cable TV mounded on wall and slides smoothly from bedroom to living room, so you can watch TV or enjoy your favorite music wherever you want.Drop by the Breakfast Lounge for freshly brewed coffee. Or work out at the Fitness Corner and relax at the TV Lounge - the options are endless. At Citadines, you will find friendly staff who are delighted to share their local knowledge and help you settle in quickly and experience the local culture.Citadines Central Xi’an is one of a vibrant collection of The Ascott Limited’s serviced residences in over 70 cities in Asia Pacific, Europe and the Gulf Region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you more than 25 years’ experience in supporting travellers who work and live away from home. ... more   less 

Additional Information about Citadines Central Xi'an

Address: No.36 Zhubashi Road, Beilin District, Xi'an 710002, China
Region: China > Shaanxi > Xi'an
Price Range: $61 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citadines Central Xi'an 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Citadines Central Xi`An Hotel Xi`An
Citadines Apart Hotel Xi An
Citadines Central Xi'An China/Shaanxi
Hotel Style:
#6 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Central Xi'an staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They only give one free breakfast per hotel room. ”
 of 5 bubbles 17zippyy, 19 Feb 2017 | Read review
“High floor”
 of 5 bubbles hulagraff, 28 Dec 2016 | Read review
“refer to content above”
 of 5 bubbles YNWASG, 13 Dec 2016 | Read review
“Choose higher floor accommodation if smoker.”
 of 5 bubbles 339evi, 19 Nov 2016 | Read review
“Internet was a little hit and miss but worked. Usually best late in the day.”
 of 5 bubbles thomasmahonc, 17 Nov 2016 | Read review
5 of 5