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Crowne Plaza Kunming City Centre

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Traveller (148)
Room & Suite (134)
Dining (43)
Overview
  • Excellent42%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible5%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Additional information
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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Traveller rating
58
53
28
10
9
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58
53
28
10
9
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All reviewsupgraded to a suiteoutdoor poolthe club loungethe hotel staff membersbank hotelseafood buffetwonderful staythe hotel is conveniently locatedhotel is modernconstruction noiseihg memberbusiness travelerother citiesstayed here for nightswestern itemshigh floorkunming city
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1 - 5 of 158 reviews
Reviewed 6 days ago via mobile

We stay here 6 days 5 nights. The room is clean and comfortable, the restaurant consider ok and front desk ok. But the bellboy is rude, I think the management should educate or give them more training. We are happy all these days, but the...More

1  Thank NIs888
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 5 days ago

Hi ,Dear Guest : Warmest greetings from Crowne Plaza Kunming City Center. I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay...More

Hotel's Favourite
Reviewed 1 week ago

It was so easy to get around by foot as well as by taking a cab to performances. The staff were so helpful - especially the Concierge. The lounge and the breakfasts on the second floor were very good.More

Thank Vaganbond2017
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 1 week ago

Dear Guest : Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff service made your stay experience more memorable. We will continue to strive in...More

Reviewed 1 week ago

Nice and clean hotel. We enjoyed our stay. The staff is helpful and professional. There's a alley nearby...full of restaurants but it is kinda hard to find but it's right there within walking distance. We discovered that alley by accident and glad that we did.More

Thank jayS6408YA
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 1 week ago

Dear Guest : I'm glad to see you have a beautiful travel time.Thank you for choosing to stay at Crowne Plaza Kunming City Central.Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your...More

Reviewed 4 weeks ago via mobile

Reception area gave the wrong impression- like it and the Reception staff outstanding My first room - dour brown; strong smell as if it was a smokers room for many years. May we’ll have been as subsequently found out they have smokers rooms . I...More

Thank Richard K
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 4 weeks ago

Hi Richard Warmest greetings from Crowne Plaza kunming city centre .I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more...More

Reviewed 14 July 2018

aircon not working, strange smell in the room, bad food quality, low quality lounge positve: good location for a banker visiting the chinese banks in Kunming. Most of them are in a walking distance from the hotel, if the weather is good. Anyway, your choice...More

Thank Paulobtrip
Response from BankHotel-Kunming, Manager at Crowne Plaza Kunming City CentreResponded 16 July 2018

Hi Guest , Thank you for your kind words regarding the aircon. Your observations and opinions are well appreciated, as they enable us to assess the standard of our facilities. We've communicated with the engineering Department, and we will make improvements. Indeed, feedback is always...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$89 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#10 Luxury Hotel in Kunming
#56 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$89 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kunming
#10 Luxury Hotel in Kunming
#56 Best Value Hotel in Kunming
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (148)
Room & Suite (134)
Dining (43)
Pool & Beach (5)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
sufen
6 April 2018|
Answer
Response from Shane C | Reviewed this property |
Yes! Stay away!! Terrible! I am suffering in the room now
1
Vote
ih8iso
6 April 2017|
AnswerShow all 5 answers
Response from JBchina | Property representative |
100 renminbi
1
Vote
Vincent4302015
26 May 2015|
Answer
Response from BankHotel-Kunming | Property representative |
Dear Vincent, Thanks for your question. Hotel can offer two kinds of choice for airport pickup.For Buick car RMB 500 per time allow three people, Buick business car RMB 550 per time and allow six people(the luggage is not... More
0
Votes
Room Tips
"Ask for a higher floor with quieter rooms and view"
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"Suites are much better than common rooms"
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"Get a room on the executive level floors!"
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"I think all will have construction noise"
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