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West Lake Hillview International Hotel

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Traveller (27)
Room & Suite (5)
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Overview
  • Excellent30%
  • Very good46%
  • Average11%
  • Poor10%
  • Terrible3%
6 Nov 2016
“Needs to modernize”
11 Jun 2016
“Bad on so many levels”
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Pool
Restaurant
Room Service
Family Rooms
Bar/Lounge
4 Star Hotel
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Reviews (93)
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1 - 5 of 22 reviews
Reviewed 7 November 2016

The hotel has two pavilions, and I stayed at the second one further up the hill, so I can only comment on the rooms there. PROs: Rooms are very spacious Rooms have balconies that open to the Hangzhou hillside, giving a pleasant ambience with views...More

Thank DJXuan
Reviewed 11 June 2016

There are so many things that were wrong with this hotel. Here's a quick summary: * no one spoke English * front desk did not know how to exchange money * rooms were blisteringly hot, and A/C was deficient * meeting room was even hotter...More

1  Thank NeilCzarnecki
Reviewed 4 September 2015

The pictures look pretty good, don't they? Well, the photographer certainly earned his keep there, because unfortunately this hotel is pretty crappy. Even from the first impressions upon pulling up at the hotel, you can see it's a little dilapidated - it clearly hasn't been...More

Thank kinggimped
Reviewed 7 November 2014

I had the unfortunate experience of staying at this hotel for 6 nights. Nothing worked - not phone,WiFi,TV,torch,room safe…… The room was in the VIP section in a building separate from the main one. The room was designated non-smoking but reeked of smoke and had...More

Thank Daphne O
Reviewed 4 November 2014 via mobile

nice rooms, not very clean. The whole building has muffy/smokey-air (ashtrays in the room). emptying bathtub leaks on bathroom floor. wifi most of the time too weak. cable mostly ok. we stayed 5 nights. the first 3 mornings i asked for a bowl and a...More

Thank ghbonu
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Details
Price range
US$83 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Luxury Hotel in Hangzhou
#169 Best Value Hotel in Hangzhou
Room types
Family Rooms
Details
Price range
US$83 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Luxury Hotel in Hangzhou
#169 Best Value Hotel in Hangzhou
Room types
Family Rooms
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Traveller (27)
Room & Suite (5)
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Room Tips
"stay somewhere else"
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"Choose a different hotel."
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"Stay away completely.."
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"No need. They are all stunning"
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