We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Orange Hotel

Save
Traveller (225)
Room & Suite (40)
Pool & Beach (2)
Overview
  • Excellent29%
  • Very good59%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“west lake”(77 reviews)
“quick check”(4 reviews)
“hotel room”(6 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (783)
Filter reviews
149 results
Traveller rating
46
69
25
3
6
Traveller type
Time of year
LanguageEnglish
More languages
46
69
25
3
6
Show reviews that mention
All reviewswest lakequick checkhotel roomlarge balconyrooms are comfortabletaxichina
FilterEnglish
Updating list...
1 - 5 of 149 reviews
Reviewed 13 March 2017

Stayed one night for business, good location straight opposite the train station and easy to get taxi into centre of Hangzhou. Quick check in, room beautiful loved the interactive light system. Pity we only stayed for one night instead of two as originally intended, If...More

Thank Lauren1085
Reviewed 14 February 2017

This hotel is directly across for West Lake. It's part of the Orange hotel chain and they are consistent with their service and amenities. The rooms are not large but they are well appointed and the service is great. The wifi was fast and the...More

1  Thank mauitenor
Reviewed 18 October 2016 via mobile

Thankfully only stayed at this hotel for one night. First thing when I arrived to this hotel at night with my wife. We weren't greeted and told they don't accept Chinese passport as a form of ID since my wife is Chinese. We were escorted...More

Thank Raymond G
Reviewed 13 October 2016

Just had the one night here rooms are comfortable and modern there was a large balcony with outdoor furniture. Across the road from the lovely gardens and lake area with some well maintained paths and gardens. Attached cafe was alright but not great managed to...More

Thank Paul B
Reviewed 4 May 2016

Crystal Orange is just across the Lake! This design hotel, with its arty look is definately a great place to stay in Hangzhou. Rooms were compact, with huge bed and power speaker with nice playlist. Great place to stay after party in town. Breakfast was...More

Thank Peter L
View more reviews
Most Booked Properties in Hangzhou, China
See all 2,514 hotels in HangzhouSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Details
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Hangzhou
#180 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms
Details
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Hangzhou
#180 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (225)
Room & Suite (40)
Pool & Beach (2)
Dining (1)
Questions & Answers
Get quick answers from Crystal Orange Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Look for Orange discounts on WeChat."
Read review
"Avoid top floor rooms, as there is no elevaitor all the way to the top"
Read review
"Be careful of Hangzhou taxi driver, they might be picking up passengers midway and still charging you the..."
Read review
"Rooms without balcony are more spacious."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing