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Crystal Orange Hotel

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781 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Liverpool, United Kingdom
Reviewed 2 weeks ago

Stayed one night for business, good location straight opposite the train station and easy to get taxi into centre of Hangzhou. Quick check in, room beautiful loved the interactive light system. Pity we only stayed for one night instead of two as originally intended, If work brings me back here I would defiantly stay again

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Thank Lauren1085
New York City, New York
Reviewed 14 February 2017

This hotel is directly across for West Lake. It's part of the Orange hotel chain and they are consistent with their service and amenities. The rooms are not large but they are well appointed and the service is great. The wifi was fast and the breakfast was good (but average). If you're planning to sightsee Hangzhou, this hotel should be...

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Thank mauitenor
Reviewed 18 October 2016 via mobile

Thankfully only stayed at this hotel for one night. First thing when I arrived to this hotel at night with my wife. We weren't greeted and told they don't accept Chinese passport as a form of ID since my wife is Chinese. We were escorted to the police station by foot for 20mins to verify her ID. Once we finally...

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Thank Raymond G
Reviewed 13 October 2016

Just had the one night here rooms are comfortable and modern there was a large balcony with outdoor furniture. Across the road from the lovely gardens and lake area with some well maintained paths and gardens. Attached cafe was alright but not great managed to get some eggs and toast for breakfast but did have a Chinese speaking person with...

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Thank Paul B
Hualien, Taiwan
Reviewed 4 May 2016

Crystal Orange is just across the Lake! This design hotel, with its arty look is definately a great place to stay in Hangzhou. Rooms were compact, with huge bed and power speaker with nice playlist. Great place to stay after party in town. Breakfast was not included, and should be avoided if possible.

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Thank Peter L
Vancouver, Canada
Reviewed 20 April 2016

This is a cool looking hotel right next to the West Lake. The Longjing tea farm is also within walking distance, and is definitely worth a walk or bike ride up the hill. Don't buy Dragonwell tea anywhere but here! It's sold everywhere in China, but getting it direct from the tea farm is far cheaper. They aren't kidding when...

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Thank Melissa K
Hong Kong, China
Reviewed 21 December 2015 via mobile

The hotel was small, the room was small also. But it was clean and the services were okay. Right next to Westlake. Very convenient. Room rate was reasonable. Considered as good value for money paid. The hotel restaurant had good food with very reasonable price.

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Thank Jimmy Y
Florence, Italy
Reviewed 21 December 2015 via mobile

Stayed there for business one night In spring 2015. Actually I liked my room, the speaker set with a nice playlist, the bathroom and overall I had a nice experience. Had lunch at their Resturant and also had a nice experience. The team and the General manager were outstanding. It's not a traditional luxury hotel; it is more a kind...

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Thank Valeriano A
Malaysia
Reviewed 1 June 2015

I spent one night stay at this hotel during my visit to West Lake. This hotel is hidden at a valley corner and make sure you have the two roads junction (Qingbo Street and Nanshan road) given to taxi driver so that they can send you to the hotel. It is opposite the Holiday Wuyang hotel. Started with a quick...

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Thank Hengor
Kuala Lumpur, Malaysia
Reviewed 5 November 2014

I have been trying to look for a nice hotel nearby West Lake. There are quite a few around West Lake but most of them are charge at the high side. Finally I decided to book this hotel based on some reviews, its location and also within my budget. It is very much depend on what activities you are looking...

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1Thank hshlng

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Crystal Orange Hotel

Address: No.122 Qingbo Street, Nanshan Road, Shangcheng District, Hangzhou 311703, China
Region: China > Zhejiang > Hangzhou
Hotel Class:4 star — Crystal Orange Hotel 4*
Number of rooms: 113
Also Known As:
Hotel Crystal Orange
Crystal Orange Hangzhou
Crystal Orange Hotel Hangzhou, Zhejiang
Hotel Style:
#43 Luxury Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Crystal Orange Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for Orange discounts on WeChat.”
 of 5 bubbles mauitenor, 13 Feb 2017 | Read review
“Avoid top floor rooms, as there is no elevaitor all the way to the top”
 of 5 bubbles peterlN5867XN, 4 May 2016 | Read review
“Be careful of Hangzhou taxi driver, they might be picking up passengers midway and still charging you the same price.”
 of 5 bubbles Hengor, 31 May 2015 | Read review
“Rooms without balcony are more spacious.”
 of 5 bubbles hshlng, 4 Nov 2014 | Read review
“Ask for a room with individual air conditioning if you have issues with high temperatures. If you're sensitive/superstitious, request to sleep in a room not facing the graveyard.”
 of 5 bubbles no-name-entered-2014, 24 Apr 2014 | Read review
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