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InterContinental Hangzhou

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Traveller (592)
Room & Suite (160)
Dining (24)
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Overview
  • Excellent53%
  • Very good36%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“golden ball”(15 reviews)
“golden globe”(6 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Hangzhou
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (387)
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Traveller rating
92
72
18
9
3
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LanguageEnglish
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All reviewsgolden ballgolden globeamazing buildingbuilding designcivic centerspectacular hotelwalk in wardrobewonderful view of the riveroptions includinglow lightingelevator bankearly checkwest lakemixc mallqiantang riverfifth floorgym area
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11 - 15 of 194 reviews
Reviewed 5 December 2017

I was in this hotel for a company convention. This is a very spectacular place. No doubt on this. Rooms are pretty large and comfortable. Bathroom is very well equipped with a large glass transparent wall versus the bedroom. Staff is attentive to the customer...More

Thank WW_Traveller_1965
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 7 December 2017

Thank you for taking the time to post a review.We are pleased to hear that you have a great time with us.We could not agree with you more that we are extremely lucky with unique design and magnificent golden globe architecture. InterContinental brings a touch...More

Reviewed 3 December 2017 via mobile

Spent three days in this hotel for a company international convention. Arrived in the middle of morning and got early check in despite being before earlier than qualified time. Not being a room available, got also upgrade into a suite. Very nice environment that gives...More

Thank red120865
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 5 December 2017

Thank you for sharing your experience at InterContinental Hangzhou. Please accept our apologies for all disappointments that you had encountered during your stay. Your feedback had been shared with the relevant Heads of Department. Due to the limited information, we couldn’t contact you. So could...More

Reviewed 1 December 2017 via mobile

Service and structure very good average/below average the rest Pros Service, the personnel try their best to be nice and helpful The Hotel structure is very nice and rooms ok Cons Quality of breakfast buffet: bad (BIG MINUS) Thermostat in the room: working randomly Coffee...More

Thank newdealer
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 7 December 2017

Thank you for sharing your experience at InterContinental Hangzhou. Please accept our apologies for all disappointments that you had encountered during your stay. Your feedback had been shared with the relevant Heads of Department. Due to the limited information, we couldn’t contact you. So could...More

Reviewed 26 November 2017 via mobile

Stay was very comfortable. Received great service throughout my stay from Lisa Zhu. Modern hotel that is well maintained. If not during rush hour, it's 30 minutes from the airport and pretty much 100 RMB. Gym, like others have commented, is somewhat small but has...More

Thank Ouyang85
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 27 November 2017

Thank you for taking the time to share your experience with us after your recent stay at InterContinental Hangzhou. InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, where is easy for transportation. We highly appreciate that our guests’ comments that they help...More

Reviewed 17 November 2017

The hotel deserves five stars just for its amazing architecture - an 18 story high golden globe that is out of this world. The inside is just as amazing as the outside - a giant atrium that will leave you speechless. The lobby and the...More

1  Thank Ron B
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 20 November 2017

Thank you for taking the time to post a review. InterContinental Hangzhou is located in beautiful Qianjiang CBD, and nestled in the pride of city.Its unique design and magnificent golden globe architecture make the hotel one of the city’s famous landmarks. Hotel is directly adjacent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$168 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (592)
Room & Suite (160)
Dining (24)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Zenna1985
27 March 2015|
AnswerShow all 3 answers
Response from DrIanT | Reviewed this property |
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway... More
0
Votes
Room Tips
"River view rooms are nice."
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"Treat yourself to Club floor rooms."
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"They should have river view"
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"every rooms are suitable, may be those with view on the Ynagse river"
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