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Wyndham Grand Plaza Royale Hangzhou

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#1 of 2,326 Hotels in Hangzhou
Certificate of Excellence
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Wyndham Grand Plaza Royale Hangzhou
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773 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Bancroft, Canada
Reviewed yesterday NEW

This is a luxury hotel near West Lake. It is not a high-rise, due to the nearby lake. Well-appointed public spaces, with lots of marble, and many people to help with your luggage and such. Sleeping rooms are generous, with a very large bathroom and good amenities. Decor tends towards modern, with Eastern influences. There is a gym & spa...

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Helpful?
Thank gbn
Helsinki, Finland
Reviewed 1 week ago

My expectations were not let down.The location of the hotel is very good and the lake was great as well. Very international staff. Anita was assisting me since i walked into the lobby, she was so helpful and professional; next time I will come back for sure!

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1Thank Aincrad
Reviewed 1 week ago via mobile

Although it was a bit pricey in terms of Chinese hotels, it was well worth it. The staff were so helpful and attentive to every need. The room was amazing, super clean and modern. The bed was cozy and there were channels on the tv in English which was a nice change. The hotel was also close by to the...

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Thank Emily K
Westlake, Ohio
Reviewed 12 January 2017 via mobile

I have stayed at this hotel numerous times. Too many to remember. It is absolutely the best hotel in Hangzhou. The staff cater to your every need. It is like being at home. If you ever go to Hangzhou stay here!! You will not be disappointed!!

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Thank Coakley965
Highlands, North Carolina
Reviewed 9 January 2017

This is a modern hotel with 5 star trappings and service. A member of the staff took a personal interest in our well being and saw that all of our needs were met. There is an excellent and very authentic Thai restaurant in the hotel as well as a top floor restaurant with a bar. The service is excellent throughout,...

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1Thank 50shadesfortravel
Reviewed 2 January 2017 via mobile

From the moment we walked into the reception we were warm welcomed. The check-in was fast; I was really tired and I appreciate the help of Ms. Anita who also offered us welcome drinks and showed us the room. Our room was tidy; clean and comfortable with a soft bed and interesting amenities. The breakfast buffet was one of the...

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Thank Isusuq
Hong Kong, China
Reviewed 1 January 2017

We selected this hotel based on Trip Advisor's reviews, and we were glad that we made the right choice. The hotel staff were friendly, helpful and efficient. On arrival, we were greeted by FO Management Trainee Anita from Peru, and made us felt very welcomed, she and other staff members were very helpful in assisting us with locations of where...

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Thank Daniel L
London, United Kingdom
Reviewed 27 December 2016

I spent a very enjoyable Christmas eve/day at this five-star establishment. Every single interaction with staff was a pleasure. The international staff - and there were quite a few of them - were exceptionally attentive and caring. They were particularly alert to the situation of the foreigner having to be away from home at Christmas time. They graciously sent a...

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Thank carpe d
Reigate, United Kingdom
Reviewed 27 December 2016

Sadly we only had two nights at this excellent hotel. As with its sister hotel in Xi'an, everything is high quality and the location, adjacent to the West Lake with views over the distant mountains, is ideal. We were impressed by the staff, in particular the young international trainees. We make special mention of one of these trainees, Julie Chevallier,...

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1Thank ALAN M
Gullegem, Belgium
Reviewed 26 December 2016 via mobile

Nothing exceptional here, except the price. I had expected a lot more luxury, but I suppose the close proximity of West Lake is all the luxury you can get. The room was ok, though the bathroom could use an upgrade. Partial lake view was nice, and the bed was good. Pillows too thick for comfort. Breakfast is hugely overpriced, so...

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Thank Rudi M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $199 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Zhejiang
Hotel Style:
#1 Business Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#32 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
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Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location”
 of 5 bubbles daniell583, 1 Jan 2017 | Read review
“high floor with a view on the main street”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
“Excellent service”
 of 5 bubbles Peereview, 28 Nov 2016 | Read review
“Lake View was nice.”
 of 5 bubbles OneAddictedTraveler, 15 Nov 2016 | Read review
“A room with a view if you can.”
 of 5 bubbles Aussyrunner, 7 Nov 2016 | Read review
5 of 5