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Wyndham Grand Plaza Royale Hangzhou

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Traveller (329)
Room & Suite (115)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(73 reviews)
“west lake”(216 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Contact Info
Hotel website
Name/address in local language
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Reviews (1,004)
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All reviewsthai restaurantinternational staffwest lakespecial thanksthe hotel staffmanagement teampillow menulake viewbreakfast buffetexcellent hotelenglish speaking staffwould highly recommend this hotelbeautiful cityassistant managerlarge bathroomvisiting hangzhoufront office
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11 - 15 of 657 reviews
Reviewed 3 weeks ago via mobile

The room's standard at Wyndham is high. The room is very clean and a very comprehensive set of personal amenities are provided. The housekeeping staff are very prompt in their deliveries and very thoughtful. Our stay at Wyndham Grand Plaza Royale HangZhou was also made...More

Thank TravelMadder
A TripAdvisor Member
356
Reviewed 5 weeks ago via mobile

This was the most memorable hotel that provide a good memory of a wonderful hotel guest services. The staff from the conceige to the guest service manager, all provided good detailed services. We arrived at the hotel around 1 pm, the check in was a...More

1  Thank A TripAdvisor Member
Reviewed 19 May 2018 via mobile

Have been staying here for many days. Breakfast is amazing, also the dinner buffet. Nice gym in the basement too. Located close to the westlake, walking distance. The team is always friendly and helpful! Thanks for the nice stay! Especially the guest service team!!! Martin

Thank Martin V
Reviewed 19 May 2018

I spent in this lovely hotel 8 weeks. I consider the experience extremely excellent. The hotel has a wonderful location: steps away from the amazing west lake, walking distance to a mall and to the metro station. Many American food restaurants are in the neighborhood...More

Thank My_Flying_Carpet
Reviewed 14 May 2018 via mobile

This hotel is beautiful through out and the location is 2 minutes away from the lake. Our stay was actually in April 2016 and what really stood out for us from staying in a few hotels in China was the international guest relations team. The...More

1  Thank Daniel P
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Most Booked Properties in Hangzhou
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$134 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#200 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$134 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#200 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (329)
Room & Suite (115)
Dining (41)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Janey1983
8 June 2018|
AnswerShow all 3 answers
Response from Christopher D | Property representative |
Dear Janey1983, We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are... More
0
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Janey1983
8 June 2018|
Answer
Response from Marko1103 | Reviewed this property |
In China they work 24/7. Make sure that your reservation guaranteed by credit card.
0
Votes
Empressplace
17 May 2018|
AnswerShow all 2 answers
Response from Christopher D | Property representative |
Dear Empressplace, thank you for being interested in our hotel service. The size of double bed is 1,2 meter. The possibility of sharing the beds with children depends of children age. In case you require an extra bed, the... More
1
Vote
Room Tips
"ask for higher floors facing the lake"
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"Choose and executive club room, the extra amenity pays for itself."
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"Rooms on higher floors facing the lake"
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"Ensure you have a lake facing room"
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