We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    Hotel website
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$503
    View Deal
    Traveller (673)
    Room & Suite (547)
    Dining (145)
    Shangri La Hotel Hangzhou
    804 reviews
    #28 of 2,415 hotels in Hangzhou
     
    Lotus Glade Hotel 52 Villa
    39 reviews
    #853 of 2,415 hotels in Hangzhou
     
    117 Health Hotel
    1 review
    #1,189 of 2,415 hotels in Hangzhou
     
    Jiade Fashion Hotel (Hangzhou Huanglong)
    7 reviews
    #603 of 2,415 hotels in Hangzhou
     
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Bed and Breakfast
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Shangri La Hotel Hangzhou
    804 reviews
    #28 of 2,415 hotels in Hangzhou
     
    Lotus Glade Hotel 52 Villa
    39 reviews
    #853 of 2,415 hotels in Hangzhou
     
    117 Health Hotel
    1 review
    #1,189 of 2,415 hotels in Hangzhou
     
    Jiade Fashion Hotel (Hangzhou Huanglong)
    7 reviews
    #603 of 2,415 hotels in Hangzhou
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$503.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "25fff2db5f4d4185bcadcc05b9de545b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1733741,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109237419],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":503,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"25fff2db5f4d4185bcadcc05b9de545b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":509,"lowestMetaPrice":503,"additionalPartner":false,"highestMetaPriceDisplay":509,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":509,"lowestMetaPrice":503,"highestMetaPriceDisplay":509,"hotelName":"Four Seasons Hangzhou at West Lake","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1ZmZmMmRiNWY0ZDQxODViY2FkY2MwNWI5ZGU1NDViIiwiQUlLIjoiMGI5OTdkMWY5NmFlNGMyNGI5YmIxMmNkYTg3ZGM3MTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$503", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53960053":"TravelocityEWS","79500878":"CheapTicketsEWS","49832940":"BookingCom","76493431":"Hotwire","109237419":"HotelsCom2IB","34637642":"Expedia","78938075":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (495)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Four Seasons Hangzhou at West Lake
    See the most recent reviews

    11 - 15 of 337 reviews

    Reviewed 15 July 2017

    I stayed several Four Seasons hotels in the past, i can say this is the best one so far. Not only the hotel landscape and interior design impressed me, but everything, especially staff, made my vacation a great memory. The most impressive experience i had...More

    Review collected in partnership with Four Seasons
    Thank Kwanrudee M
    Management response:Responded 19 July 2017

    Dear Kwanrudee M, Thank you for sharing your experience at Four Seasons Hotel Hangzhou at West Lake via Tripadvisor! I was delighted to read that you were generally satisfied with your stay. The primary goal of all of us at Four Seasons is to provide...More

    Reviewed 11 July 2017

    I can never get enough of the Four Seasons Hotel at West Lake in Hangzhou. I just spent a week there and I truly love it. This is my third visit the past 12 months and everyday was as enjoyable as it could be. Give...More

    Review collected in partnership with Four Seasons
    Thank George H
    Management response:Responded 19 July 2017

    Dear George H, Thank you for sharing your loyalty with Four Seasons Hotel Hangzhou at West Lake via Tripadvisor. I am delighted that you spent a wonderful week with us and you enjoyed your everyday in the hotel. We are immensely gratifying to know when...More

    Reviewed 3 July 2017 via mobile

    The Four Seasons Hangzhou exceeded expectations! I was in Shanghai on business for two weeks, and wanted a change of scenery for the weekend. As a solo female traveler that does not speak Chinses, I chose Four Seasons over other nearby resorts for the location...More

    1  Thank alison_parr
    Management response:Responded 6 July 2017

    Dear alison_parr, Thank you for sharing your experience with Four Seasons Hangzhou at West Lake via Tripadvisor. Our concierge team always ready to serve and offering insight and recommendations to guests who don't have time to plan. Our guests only required to choose from the...More

    Reviewed 29 June 2017

    Our first time in Hangzhou and first trip to China. So glad we made Hangzhou part of our vacation. Beautiful area and beautiful hotel. Service was impeccable, above and beyond. We hope to be back someday!More

    Review collected in partnership with Four Seasons
    1  Thank Jessica C
    Management response:Responded 6 July 2017

    Dear Jessica C, Thank you for sharing your Four Seasons Hangzhou's experience via Tripadvisor! I was delighted to read that you were generally satisfied with your stay. The primary goal of all of us at Four Seasons is to provide our guests with the best...More

    Reviewed 15 June 2017

    A wonderful overall experience. The hotel is well situated in a convenvenient location. The staff are attentive and professional, always ready to exceed guests expectations. Although the the hotel is better situated to a leisure trip, for. Usiness it was still efficient and relaxing,

    Review collected in partnership with Four Seasons
    Thank manar_point
    Shangri La Hotel Hangzhou
    804 reviews
    #28 of 2,415 hotels in Hangzhou
     
    Lotus Glade Hotel 52 Villa
    39 reviews
    #853 of 2,415 hotels in Hangzhou
     
    117 Health Hotel
    1 review
    #1,189 of 2,415 hotels in Hangzhou
     
    Jiade Fashion Hotel (Hangzhou Huanglong)
    7 reviews
    #603 of 2,415 hotels in Hangzhou
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$476 - US$761 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Luxury Hotel in Hangzhou
    • #2 Spa Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #56 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Expedia, Ctrip TA, Agoda, Priceline, Cheap Tickets, Cancelon, Hotwire, TripOnline SA and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake ,
    • Four Seasons Hangzhou At West Lake Zhejiang
    Add Photo Photos
    Traveller (673)
    Room & Suite (547)
    Dining (145)
    Pool & Beach (94)
    Hotel & Grounds (486)
    Bathroom (28)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Lotus Glade Hotel 52 Villa
    39 reviews
    .39 km away
     
    Shangri La Hotel Hangzhou
    804 reviews
    .87 km away
     
    117 Health Hotel
    1 reviews
    .51 km away
     
    Jiade Fashion Hotel (Hangzhou Huanglong)
    7 reviews
    .72 km away
     
    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    147 reviews
    .18 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    28 reviews
    .54 km away
    Amigo Restaurant & Bar
    41 reviews
    .76 km away
    Pur Restaurant
    6 reviews
    .87 km away
    Nearby Attractions
    Su Causeway
    255 reviews
    .61 km away
    Gu Shan (Solitary Hill)
    431 reviews
    1.36 km away
    Ping Hu Qiu Yue
    386 reviews
    1.39 km away
    Hangzhou Botanical Garden
    126 reviews
    .42 km away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from bpr18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    AnswerShow all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    20 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "Get tickets for the West Lake show"
    Read review
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
    "We had a lagoon suite room, private, spacious and lovely view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing