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The room was a bit worned. The room was clean and comfortable,It needed to be updated but the guest service was good. The daily breakfast buffet was very good.There was plenty to choose from. No complaints with the food. The location was a bit out...More
Response from Mia Z, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 5 days ago
Dear Guests,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us,We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
We booked this hotel at the last minute and stayed for 5 nights in April 2017. We are very pleased with this hotel, good location, excellent breakfast with both Asian and Western food. The room was very clean, bathroom and funiture are new and comfortable...More
Thank T T
Response from HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 15 May 2017
Thanks for choosing Holiday Inn Hangzhou City Center, thanks for sharing your valued expierence with us. Expecting see you next time!
Stayed here as part of a tour group.
Informed the reception that I'm a Spire Ambassador Member and she said that since my room was part of a tour group, I was not eligible to any of the usual elite member benefits. I totally understand...More
3 Thank yycflip
Response from Mia Z, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 2 weeks ago
Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the rooms，Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our...More
As others have noted, the place is a little worn. But everything was clean enough. The staff was excellent. The breakfast has lots and lots of western and eastern food options, including a guy making omelettes to order. I was very surprised that there was...More
It's better than the previous hotel I have stayed in (that used to be a Crowne Plaza but has been taken over by a domestic hotel chain) but still not quite right. I always try and book into Club floor rooms because I will have...More
Thank Mark R
Response from Mia Z, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 9 November 2017
Warmest greetings from Holiday Inn Hangzhou City Center, I hope this message finds you well.
We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more...More
US$72 - US$92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Business Hotel in Hangzhou
#13 Best Value Hotel in Hangzhou
#22 Luxury Hotel in Hangzhou
Non-Smoking Rooms ,
Number of rooms
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