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Haihua Hotel Hangzhou

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279 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 27 October 2016

Perhaps the poor reviews relate to a lack of fluency in English from all staff - but there are sufficient who can speak English to solve most problems in our cased tracking down a missing tour operative. Well located for an evening stroll to the lake - with easy access to local restaurants - not sure as to value as...

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Helpful?
Thank DTG59
Penang Island, Malaysia
Reviewed 19 October 2016

Nothing much to comment for the facilities, the room is nice, helpful staff but not all can speak and understand english, nice buffet breakfast. But too bad the period we traveled was around the G20 conference and every where road blocking, no internet access even limited selectiveTV programs only. Feel like been quarantine.

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Helpful?
Thank greentea87
Heidelberg
Reviewed 24 September 2016 via mobile

Rude staff at the front desk. Very noisy if your room is in the front. Breakfast was poor and not enough available tables. They hardly speak / understand English Toilet in the lobby is dirty. So if you're around skip this hotel.

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Thank radartal
Melbourne, Australia
Reviewed 16 August 2016 via mobile

I travel a lot for business and very rarely have a bad experience because I only stay in quality hotels I made a mistake this time, ordinary breakfast, noise room, concrete beds, some very unhelpful staff and one very rude individual staff member the one thing it has going for it is location if you stay here or near here...

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Thank Phil T
North Aurora, Illinois
Reviewed 23 July 2016

Since we wanted to visit West Lake, this seemed to be the perfect spot. There are lots of shopping places in this area and our guide gave us tips on where to look for items we wanted to buy before traveling home. West Lake is a beautiful scenic spot and with all the construction getting ready for the September summit,...

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Thank billp422
Boston, Massachusetts
Reviewed 20 July 2016

The only positive thing about this hotel is the location. Very closet to stores and the west lake. The front desk who checked us in had attitude, instead of explaining why they need a Chinese address in order to check in, they even arguing back with us that every hotel does it, tell us to go check around...- I'm sorry,...

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Thank xinggi
Reviewed 15 June 2016

We stayed in this hotel during the recent Dragon Boat Festival holiday. This hotel is easy to find. It's a short walk from the nearest subway station, which is the direct line to to the coach station and Hangzhou East Railway station. It is very close to West Lake. Just a two-minute walk and you can join the crowds of...

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Thank DeborahClarkson
Shanghai, China
Reviewed 7 June 2016

The location is very convenient and the room was large. Our room was clean and pleasant although some other parts of the hotel were a little damp and smoky smelling (this is VERY common in China). The staff where very helpful and polite. The breakfast was medico but there are lots of restaurants and cafes very close by. My priorities...

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Helpful?
Thank Erin W
Burnsville, Minnesota
Reviewed 6 June 2016

Stayed here for a week as part of our adoption trip to China. Overall, the hotel itself is very beautiful. It is in a great location next to West Lake, Shopping and eating. There is plenty to do around the hotel and the staff were very friendly despite the language barrier. The breakfast buffet was really a nice treat. On...

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Thank TravelinBob76
Queensland
Reviewed 25 May 2016 via mobile

My husband and I stayed here for the last four nights of our month long China holiday. Firstly to the positives... This hotel has a great location... Only a short walk to the very beautiful and green garden laced West Lake. The breakfast buffet was certainly sufficient, plentiful, fresh and cheery. Eastern and western choices both plentiful. The staff were...

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Helpful?
Thank Lovealifeoftravel

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ramada Plaza Hangzhou Haihua is a four star international hotel overlooking the north eastern shore of the famous West Lake adjacent to the city's commercial center. ... more   less 

Additional Information about Haihua Hotel Hangzhou

Address: No.298 Qingchun Road, Hangzhou 310006, China (Formerly Ramada Plaza Haihua Hangzhou)
Region: China > Zhejiang > Hangzhou > Xihu Resort , Downtown , Xiacheng District
Price Range: $82 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Haihua Hotel Hangzhou 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Ramada Plaza Hangzhou Hotel Hangzhou
Ramada Hangzhou
Hangzhou Ramada
Haihua Hotel Hangzhou Zhejiang
Hotel Style:
#30 Best Value Hotel in Hangzhou
#55 Luxury Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Haihua Hotel Hangzhou staff and other travellers.
1 question
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Questions? Get answers from Haihua Hotel Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not recommended”
 of 5 bubbles xinggi, 19 Jul 2016 | Read review
“Try to get a room on the backside of the hotel away from the traffic noise”
 of 5 bubbles TravelinBob76, 6 Jun 2016 | Read review
“The lake view is not too great....only if you really want to see it, pay the extra. But the neighboring hotel kinda blocks the view.”
 of 5 bubbles Suare415, 24 Apr 2016 | Read review
“We looked at a lot of rooms, which were all smelly with view to the street only.”
 of 5 bubbles relaxerLondon, 5 Nov 2015 | Read review
“If street noise bothers you, be sure to reserve a room at the back of the hotel.”
 of 5 bubbles joanb252, 29 Oct 2015 | Read review
5 of 5
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