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    Shangri La Hotel Hangzhou

    No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$147/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$156
    US$126
    SAVE US$30
    US$128
    US$127
    Traveller (231)
    Room & Suite (58)
    Dining (10)
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    Overview
    • Excellent36%
    • Very good41%
    • Average15%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “west wing” (31 reviews)
    “horizon club” (16 reviews)
    “west lake” (132 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Four Seasons Hangzhou at West Lake
    509 reviews
    #3 of 2,422 hotels in Hangzhou
     
    Tea Boutique Hotel
    239 reviews
    #33 of 2,422 hotels in Hangzhou
     
    Xinxin Hotel
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    #741 of 2,422 hotels in Hangzhou
     
    Zhejiang Narada Grand Hotel
    151 reviews
    #29 of 2,422 hotels in Hangzhou
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (812)
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    11 - 15 of 299 reviews

    Reviewed 17 May 2017

    Outdated and smelly room. In a nutshell. Great location. Very Chinese. If you want to sit at breakfast with obnoxious Chinese guests smoking at tables clearly indicated as Non Smoking and have the gardner shouting into his phone standing in the middle of the guests,...More

    Thank Silhouette2549
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 2 June 2017

    Dear Silhouette2549 Thank you for your review of Shangri-la Hotel Hangzhou. We too are disappointed with your stay experience with us and are concerned about the service issues you have raised. Would you please provide us with more details via email at slh@shangri-la.com so we...More

    Reviewed 1 May 2017

    The Shangri La is a chain that my family has very hit or miss experiences with. Here in Shanghai, both the Puxi and Pudong hotels represent the creme-de-la-creme of hospitality - over the top opulence - the flat-out best options for dining - bend-over-backwards service......More

    1  Thank Mario S
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 16 May 2017

    Dear Mario S, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the...More

    Reviewed 1 May 2017

    this hotel has 2 towers. make sure which tower your room is in. The hotel is a little old, room is not spacious as other 5 star hotels but still big enough. It's right next to West Lake, press much across the street. It was...More

    Thank KathyReview2014
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 16 May 2017

    Dear KathyReview2014, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to...More

    Reviewed 25 April 2017

    For a city like Hangzhou to have a brewery the caliber of midtown is exceptional! All of their beers are winners! If you have the chance to talk to the talented head brew master Eric I highly recommend it. He is passionate about brewing the...More

    Thank Beerguy787
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 4 weeks ago

    Dear Beerguy787, thank you for sharing your experience at Shangri-la Hotel Hangzhou, We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon.

    Reviewed 21 April 2017 via mobile

    Great place. Close to lake. Beds are wonderful so a great sleep. Staff so helpful and great English. Fully recommend this hotel in great area and easy to get to. Great place. Close to lake. Beds are wonderful so a great sleep.More

    Thank jaxx77
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 16 May 2017

    Dear jaxx77, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our service. Should you travels bring you back to Hangzhou, I hope to have the chance to...More

    Four Seasons Hangzhou at West Lake
    509 reviews
    #3 of 2,422 hotels in Hangzhou
     
    Tea Boutique Hotel
    239 reviews
    #33 of 2,422 hotels in Hangzhou
     
    Xinxin Hotel
    45 reviews
    #741 of 2,422 hotels in Hangzhou
     
    Zhejiang Narada Grand Hotel
    151 reviews
    #29 of 2,422 hotels in Hangzhou
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$133 - US$263 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Business Hotel in Hangzhou
    • #26 Luxury Hotel in Hangzhou
    • #45 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 382
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Orbitz, Priceline, Agoda, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Shangri La Hotel Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Shangri La Hangzhou ,
    • Hangzhou Shangri La ,
    • Shangri La Hotel Hangzhou Zhejiang
    Add Photo Photos
    Traveller (231)
    Room & Suite (58)
    Dining (10)
    Pool & Beach (5)
    Hotel & Grounds (174)
    Bathroom (6)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Four Seasons Hangzhou at West Lake
    509 reviews
    .94 km away
     
    Zhejiang Narada Grand Hotel
    151 reviews
    1.49 km away
     
    Xinxin Hotel
    45 reviews
    .72 km away
     
    Tea Boutique Hotel
    239 reviews
    1.42 km away
     
    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    149 reviews
    .77 km away
    Lou WaiLou (GuShan Road)
    232 reviews
    .38 km away
    Costa Coffee(Xileng)
    16 reviews
    .69 km away
    Starbucks (Qu Yuan Feng He)
    14 reviews
    .31 km away
    Nearby Attractions
    West Lake (Xi Hu)
    6,564 reviews
    1.24 km away
    Su Causeway
    256 reviews
    .78 km away
    Gu Shan (Solitary Hill)
    431 reviews
    .48 km away
    Ping Hu Qiu Yue
    386 reviews
    .47 km away
    Questions & Answers
    Get quick answers from Shangri La Hotel Hangzhou staff and past guests.
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    Room Tips
    "take rooms ending with odd numbers they face the lake"
    Read review
    "Ask for a room with a view of West Lake"
    Read review
    "we were advised to insist on East wing, Lake view and the room still wasn't great. Maybe the Club rooms..."
    Read review
    "Top floors"
    Read review
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