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The East Hotel Hangzhou

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Traveller (260)
Room & Suite (316)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“free mini bar”(11 reviews)
“boutique hotel”(15 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The East Hotel Hangzhou
Special Offer: Package Deal
Offers from The East Hotel Hangzhou
Special Offer: Package Deal
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Reviews (347)
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216 results
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165
40
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LanguageEnglish
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165
40
5
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2
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All reviewsfree mini barboutique hotelroom lighting iswest lakeexcellent hotelcab ridevisit hangzhouwonderful staybeautiful cityhotel stafflobbyconciergechinachinesetubcleanlinesshong
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1 - 5 of 216 reviews
Reviewed 1 week ago via mobile

Small stylish property, with interesting and thoughtful design perspective with little surprises of in room ipod dock n nice tub. Generally Low ceiling and a little too dim lighting at corridor, lobby and room. Suggest to book a family room with bed, sofa bed, separate...More

Thank OYL T
Hotel's Favourite
Reviewed 21 April 2018

Really appreciated the stylishly-designed and comfortable room that came to feel like a home away from home. Loved the breakfast menu that included a vegan option and a Hangzhou breakfast set. Helpful and friendly staff contributed to the welcoming feel of the place.More

1  Thank MBNU
Response from The East H, 总经理 at The East Hotel HangzhouResponded 7 May 2018

Dear MBNU: Thank you for giving us your evaluation ,I am appreciate that you are satisfited with our hotel and our staff . our hotel is designed by HangZhou West Lake four seasons as the theme, the stylishly - designed lobby 、the landscape of painting...More

Reviewed 2 weeks ago via mobile

Definitely one of the better Hotels in Hangzhou. Rooms spacious and well designed. Comprehensive amenities in the bathroom Quite central etc. the best feature is definitely the breakfast with fresh fruits and great choices. The decent espresso just made it a great start into the...More

Thank viator101
Reviewed 4 weeks ago via mobile

Beautifully designed rooms with wood panels, large bathrooms and nice lighting. Soft bed linens and Aromatherapy bath products are a nice luxury which made the hotel feel like home. The reception staff were very warm and accommodating when explaining that I had booked a room...More

Thank panamtravelkid
Response from The East H, 总经理 at The East Hotel HangzhouResponded 3 weeks ago

Dear panamtravelkid: Welcome to our hotel ,and thank you for taking time to give us your good feedback .we are thankful ! As the boutique hotel ,The east hotel always show our enthusiasm to our guests .we are so glad that to be your home...More

Reviewed 27 April 2018

Where to start. Firstly, many hotels in China don't have dual AC/heat meaning they have to switch over to AC before summer. We went end of March, start of April and there was a heat wave. Our "5 star" hotel in Beijing didn't have AC...More

Thank Anita S
Response from The East H, 总经理 at The East Hotel HangzhouResponded 7 May 2018

Dear Anita S: Thank you for choosing our hotel and taking time to make an evaluation for us .we are thankful for your loving ! As the boutique hotel ,The East Hotel always show its' delicate details to all guests ,the intelligent technology rooms make...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Conference Facilities
Room amenities
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$111 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hangzhou
#10 Luxury Hotel in Hangzhou
#157 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$111 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hangzhou
#10 Luxury Hotel in Hangzhou
#157 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
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Traveller (260)
Room & Suite (316)
Dining (95)
Amenities (19)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jeff s
24 August 2015|
AnswerShow all 4 answers
Response from Armay G | Reviewed this property |
I don't remember if there is one in the room, but you can always request one from the house keeping. Hope this helps.
0
Votes
Room Tips
"Lake view room is nessary"
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"9th floor had great views and was quiet while we were there"
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"Higher floors with better views"
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"Ask for a high floor."
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