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Dragon Hotel

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238 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Long Beach, California
Reviewed 2 weeks ago

I lived in China for several years and have learned that there is huge variance in Chinese "5 star" hotels. As a result, I tend to stick to the big international hotel chains. My husband and I were visiting Shanghai and the surrounding area for a few weeks and I was having trouble finding good options for Hangzhou. Based on...

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Helpful?
Thank robinwarfel
Tempe, Arizona
Reviewed 3 weeks ago

My son lives in Shanghai and we visited this area last year during my last trip. We stayed here several nights, the prices were fair. service good, rooms spacious and clean and it was convenient to the rail station. We rented bicycles and toured the area. I found the locals very friendly although I speak only minimal Mandarin. I highly...

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Helpful?
Thank Hal H
Jeff X, Assistant to GM at Dragon Hotel, responded to this review

Thank you very much for staying with us and sharing your experience here. Hangzhou is really an exellent place for people living in Shanghai to relax and enjoy a slow life. We are looking forward to seeing you again. Jeff Xu / Assistant to GM

Beijing, China
Reviewed 4 weeks ago

Used this hotel to stay in relation to Hangzhou marathon. Great location, also to acces the beautiful park and lake (just enter right across the street). Decent service, good rooms. the Food & Beverage was unfortunately below standard, particularly the breakfast was just not good/bad. Improving the F&B would bring this hotel to another level.

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Helpful?
Thank WBeijing
Jeff X, Manager at Dragon Hotel, responded to this review

Dear WBeijing, Thank you for staying with Dragon Hotel and hope you have enjoyed running in Hangzhou. We are sorry that the F&B services didn't match your expectation and we really appreciate if your can share the details we can improve with us. We will do us best to enhance customer's expriecen in Dragon Hotel. Wish to see you again...

London, United Kingdom
Reviewed 3 November 2016 via mobile

This hotel is well situated close to all amenities, the West Lake, conference centre and business. A modern hotel with all facilities and good restaurants to suit the international traveller. Room and suites are clean comfortable and very well appointed. Recommended.

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Helpful?
Thank MyPet123
Jeff X, Manager at Dragon Hotel, responded to this review

Dear Mypet123, Thank you for staying with Dragon Hotel. We are pleased that you enjoyed the facilities and services offered. We will do our best to make every guest from home and abroad feel Draon Hotel is a home away from home. We do hope we will see you in the near future and help explore the excitments of Hangzhou,...

Hangzhou, China
Reviewed 1 November 2016

when you check in at the front desk, you can sit before the reception counter, and wait. when you get the key, the boy will lead you to the elevator to your room, when you step out of the elevator, the light flashing to guide you to your room, very sweet service. the hotel room is not very big, but...

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Helpful?
Thank chenqq563
Jeff X, Manager at Dragon Hotel, responded to this review

Dear Chenqq563, Thank you for choosing to stay with us. We are happy you have enjoyed facilities and services we provided. Dragon Hotel, working with IBM, is the first Smart Hotel in the world, just as the feastures you mentioned. And we can give more about the unique experience of modern, luxury and art in the property. We do hope...

babgkok
Reviewed 21 October 2016

I have stayed in this hotel for a dozen times starting from year 2000. The hotel underwent a massive and highly costly renovation in 2010 and went through a major re-branding exercise. The hotel was awarded Platinum 5-star by the China National Tourism Administration, which is often called the "six star award" above and beyond the 5* rating. I have...

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1Thank manatch
Jeff X, Manager at Dragon Hotel, responded to this review

Dear Manatch, Thank you for staying with us and share your exprience, which we see as an opportunity to improve and your care about us. We are really sorry for letting you down this time. A meeting has been held by the management team to discuss steps to improve the service and experience. We believe, next time you step into...

Bay Area, California
Reviewed 18 October 2016

My coworkers have often stayed here, but all these years I've been a Shangri-la diehard when I'm in Hangzhou for business. After this experience, I've been made a Dragon Hotel convert. We traveled in September and arrived late, but enough to enjoy the hotel briefly for the night. Disclosure is that for some odd reason, they upgraded both of us...

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Thank theycallmearex
Brasilia, DF
Reviewed 8 September 2016

It was a good surprise considering my first trip to China. I went to Hangzhou to work in the G20 Summit and this hotel made my stay more confortable. Great service, dedicated employees. The room was excelent.

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Thank arnaldogalvao
Molong, Australia
Reviewed 2 September 2016

The hotel rooms were spacious and luxurious. The hotel was located in a good area and the conference room was well serviced. The staff were friendly and I would like to return to Hangzhou and explore the city in the future.

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Thank generalcorrespon2016
Orangeville, Canada
Reviewed 1 August 2016

The hotel is located just across from Baoshi Hill (or Precious Stone Hill), on the other side of which the landmark pagoda - Bao'shu'ta is located. The surroundings of hotel is peaceful and quiet, yet very close to scenery and transportation. The inside of the hotel is in very good condition despite the fact that the hotel has been there...

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Helpful?
Thank Hawk C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hangzhou Dragon Hotel is located at a business, financial, and cultural center. The Dragon is also the first intelligent hotel to offer a full range of accessible high technology to its guests. The entire area of the hotel totals over 110,000 square meters, and surrounds guests with a warm, luxurious, and comfortable environment. A unique courtyard design, styled after Hangzhou's South Chang-Jiang River, provides a perfect place for guests to relax and indulge their creative sides. The Dragon is near the International Convention Center, the International company Management Office, the Municipal General Office, and is just a walk away from the prosperous downtown area. With such an exceptional geographic location within the city of Hangzhou, the Dragon is the best choice for both busy business professionals, and leisure travelers alike. ... more   less 

Additional Information about Dragon Hotel

Address: No.120 Shuguang Road, Xihu District, Hangzhou 310007, China
Region: China > Zhejiang > Hangzhou
Price Range: $189 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dragon Hotel 5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Dragon Hotel Hangzhou, Zhejiang
Hotel Style:
#11 Business Hotel in Hangzhou
#11 Spa Hotel in Hangzhou
#20 Luxury Hotel in Hangzhou
#44 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Dragon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room in the corner is quieter”
 of 5 bubbles chenqq563, 1 Nov 2016 | Read review
“Ask for room facing courtyard”
 of 5 bubbles DrStoat, 24 Mar 2016 | Read review
“The deluxe is spacious”
 of 5 bubbles feihanx, 15 Mar 2016 | Read review
“We stayed in tower 5, which I believe is the newer section. We loved it.”
 of 5 bubbles RoadBikingGal, 1 Aug 2015 | Read review
“I stayed in Tower 2 (there were many towers), which was reasonably centrally located.”
  • Bathroom
  • Room
 of 5 bubbles PH15, 19 Apr 2015 | Read review
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