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Holiday Inn Express Hangzhou Grand Canal

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Traveller (51)
Room & Suite (23)
Dining (3)
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Overview
  • Excellent19%
  • Very good45%
  • Average33%
  • Poor2%
  • Terrible1%
15 Oct 2016
“Hotel is located in Good location”
2 Jul 2015
“MY STAY AT HOLIDAYINN EXPRESS HANGZHOU”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (112)
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1 - 5 of 31 reviews
Reviewed 16 October 2016 via mobile

The hotel is located in a good location. The check-in process was very quick. Service is ok. The breakfast is ok too. 90% Chinese food then 10% western. The only problem for this hotel is the name. This is not holiday inn. It is a...More

Thank Henson C
Reviewed 2 July 2015

A Very good hotel -Located in the heart of the city The rooms are very nice with excellent bed and pillows all staff are very good and there are staff in the reception who can speak./understand english well MINUS POINT - There is no restaurant...More

1  Thank ARJUN0
Reviewed 14 April 2015 via mobile

The rooms are big but do note that you will have to loan the router from the front desk to get wifi access. There are only limited router hence depending on your luck you may not get any wifi. You may get funny name cards...More

Thank MrNicTan
Reviewed 5 November 2014 via mobile

Rooms are fine, slept like a log, mostly due to the whiskey consumed elsewhere. Breakfast wasn't to my taste, not really a restaurant. It's exactly what it says on the tin. Staff seem nice and have enough English to make checking in easyMore

Thank Derek Patrick B
Response from Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand CanalResponded 20 November 2014

Dear Guest, Thank you for taking the time to post a review about our hotel, it is good to know that you appreciate our hotel's service. On the other hand, we are sorry for not being able to meet to your expectation and regret you...More

Reviewed 20 May 2014

If your on business and you would want to stay in a hotel that provides international standards of service then this IHG group hotel is for you. The TV has English channels. The room is definitely complete with the standard amenities including an excellent bed...More

Thank philip james r v
Response from Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand CanalResponded 3 June 2014

Dear philip james r v, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.Your encouraging review will help us constantly improve our services....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Room Service
Free Parking
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Babysitting
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$45 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Best Value Hotel in Hangzhou
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (23)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Corner rooms are more spacious than the othes"
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"top most possible."
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"They don't have non-smoking rooms."
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"Beware of rooms facing the highway"
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