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Hyatt Regency Hangzhou

Ctrip.comUS$214*
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#7 of 2,351 Hotels in Hangzhou
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$214*
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US$218*
US$218*
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Hyatt Regency Hangzhou
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883 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Melbourne, Australia
Reviewed 5 days ago NEW

Loved the hotel. It was modern with helpful and efficient staff. Nothing was a problem. Dining in the hotel is reasonable, for hotel prices, and the food was good. Lakeview rooms are of course premium, so we had a room that faced into the veranda garden which was very pretty to look onto. Will stay at this hotel again.

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Helpful?
1Thank TeamDookie
Johor Bahru, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

Absolutely enjoyed my stay. We were there for a week's meeting. Room is spacious and clean. Housekeeping was impressive! It could easily be the best housekeeping in all the hotels I've stayed. I bring a soft toy with me when I travel for work and for leisure. It has become a benchmark for me to see the standard of housekeeping...

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Helpful?
1Thank Michelle N
About Hotel's Favourite Review
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear Michelle N, First and foremost, thank you for the time you have taken to share your recent experience with us. We truly appreciate this generous feedback and your kind words towards our colleagues, with special attention to our Housekeeping team. We believe that small expressions of care make the difference, which is the basis of what we do from...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Andy V
Singapore, Singapore
Reviewed 1 week ago

Hotel stay was great, room was of good size and cleanliness was excellent. I noted even the unused bathtub was cleaned during my stay. Location is very well located within the tourist and shopping district, transportation may not be convenient as its usually very crowded and slow traffic / jam. Two rooms were booked under my personal account for 3...

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Helpful?
Thank PF37
Hyatt Regency H, Guest Experience Team at Hyatt Regency Hangzhou, responded to this review

Dear PF37, First and foremost, thank you for the time taken in sharing with us about your recent visit to our beloved hotel. While we are very glad to hear about your positive overall stay during your time with us, we are truly concern about your post departure experience. We understand that even when a guest is no longer “In...

Milpitas, California
Reviewed 1 week ago

Stayed here for 3 days. Loved everything about this place starting from their location. The staff is very courteous and the food options are excellent! I can't imagine living in any other hotel but here during my future trips.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Narayanan K
Coto de Caza, California
Reviewed 2 weeks ago

I stayed here for 2 night last month and found the hotel to be very nice. It is not over the top opulent but for American travelers it is very good. English is spoken here and you will not have problem communicating with the staff. The buffet breakfast was very good with a wide selection of foods. My only issue...

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Helpful?
Thank Rob H
Shanghai, China
Reviewed 3 weeks ago via mobile

I am not sure the people who wrote the other reviews went to this hotel ... Not a 5 stars at all 3 max 4 stars. Has been operating in HZ for a long time , didn't learned / improved and turn to be very local managed (or if international top management must be far from the everyday business). I...

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Thank 8Jerome8
Hong Kong, China
Reviewed 3 weeks ago

Right on the edge of West Lake and in the middle of a redeveloped new retail/artsy zone, this is a great choice for first time visitors It's modern. It's got a view of the lake. And the food is fantastic. On the plus side, it's location can't be beat. Tourist will love the fact that it sits right on the...

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Helpful?
1Thank James W
hangzhou, China
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank seethaia
Helsinki, Finland
Reviewed 4 weeks ago via mobile

Good service and housekeeping, English ok, nice Spa, swimming pool area and gym free for visitors. Expensive restaurant (a cup of local green tea 23e!!). Perfect location by West Lake and lots of shopping malls around.

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Helpful?
1Thank Pauke75

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting

Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $288 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Hyatt Hotels Corporation, Priceline, Ctrip TA, Agoda, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hyatt Regency Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency
Hyatt Regency Hangzhou Zhejiang
Hotel Style:
#5 Family Hotel in Hangzhou
#5 Spa Hotel in Hangzhou
#6 Romantic Hotel in Hangzhou
#7 Luxury Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#52 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Hyatt Regency Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for Lake View Rooms”
G3169EFjamesw, 2 Apr 2017 | Read review
“Get a room facing the lake”
timoc11, 30 Mar 2017 | Read review
“Pay the difference but try to stay in a lake-view room. It is a ravishing view.”
AndreaF_11, 27 Jan 2017 | Read review
“Get as high a floor as possible for the views -- 7/8 (club floors) are best”
ny traveler 02, 15 Nov 2016 | Read review
“West Lake side and definitely not in the middle of the wing unless 5th floor and above.”
  • Lovely view of the West Lake from # 454.
UpulGama, 22 Jun 2016 | Read review
5 of 5
Ctrip.com
US$214* /night
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Booking.comUS$218
Hyatt.comUS$218
TripAdvisorUS$218
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*Disclaimer
Prices are for 1 room, 2 adults
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