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    Hangzhou Xanadu Narada Hotel

    No.3318 Xianghu Road, Wenyan Town, Xiaoshan District, Hangzhou 311258, China
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    06/08/2017 07/08/2017
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    US$78US$82
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    Traveller (183)
    Room & Suite (33)
    Dining (15)
    Zhejiang Narada Grand Hotel
    148 reviews
    #31 of 2,391 hotels in Hangzhou
     
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    Overview
    • Excellent39%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “small lake” (6 reviews)
    “black swans” (4 reviews)
    “crowne plaza” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
    Zhejiang Narada Grand Hotel
    148 reviews
    #31 of 2,391 hotels in Hangzhou
     
    Four Points by Sheraton Hangzhou, Binjiang
    426 reviews
    #22 of 2,391 hotels in Hangzhou
     
    Cosy Park Hotel
    50 reviews
    #16 of 2,391 hotels in Hangzhou
     
    Landison Plaza Hotel
    224 reviews
    #23 of 2,391 hotels in Hangzhou
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (251)
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    There are newer reviews for Hangzhou Xanadu Narada Hotel
    See the most recent reviews

    11 - 15 of 119 reviews

    Reviewed 26 September 2016 via mobile

    We stayed here as part of a tour. We changed rooms as original room had a chemical smell. The rooms are nicely appointed but they are tired and need a good clean. Service however was good. The complex is huge with 6 different towers so...More

    Thank 2torontotraveller
    Response from Viola W, Public Relations Manager at Hangzhou Xanadu Narada HotelResponded 28 September 2016

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

    Reviewed 31 July 2016 via mobile

    Reclusive, picturesque and tranquil, this property blends full-service hotel experience with wild nature: singing birds, swans, and jogging trails are neighboring affluent mansions across the lake. The rooms are well-furnished, and the breakfast costs next to nothing if booked in advance. Facilities are more than...More

    Thank Alibek M
    Response from Viola W, Personal Assistant to General Manager at Hangzhou Xanadu Narada HotelResponded 2 August 2016

    Dear Mr. Alibek.M Thank you so much for your review of our hotel. We appreciate your loyalty as a mere Gold level IHG Rewards member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great...More

    Reviewed 21 July 2016

    Really nice room ,hotel is a long way from anything ,can't change Australian dollars there but they do have a atm .Good quick free wi fi throughout hotel and in rooms .Big beautiful brekky buffet .No resturants or cafe around the area but they do...More

    Thank farloon2
    Response from Viola W, Personal Assistant to General Manger at Hangzhou Xanadu Narada HotelResponded 26 July 2016

    Dear Guests Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Personal Assistant to...More

    Reviewed 25 June 2016

    We been during winter, it is my best experience with my family. Especially their morning breakfast, it is the best hotel breakfast so far I ever try. Night view during winter at the lake is unremarkable. This hotel will never disappoint you. :)More

    Thank Leong W
    Response from Viola W, Front Office Manager at Hangzhou Xanadu Narada HotelResponded 29 June 2016

    Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. There are so many scenic spots near our hotel, for example,...More

    Reviewed 22 June 2016

    We stayed here 2 nights as part of a package tour. There was an initial hiccup on checkin when we entered our designated room to find a strong stink of cigarettes and an ashtray on the desk in a supposedly non-smoking hotel ! We complained...More

    Thank Bondi_Phil
    Zhejiang Narada Grand Hotel
    148 reviews
    #31 of 2,391 hotels in Hangzhou
     
    Four Points by Sheraton Hangzhou, Binjiang
    426 reviews
    #22 of 2,391 hotels in Hangzhou
     
    Cosy Park Hotel
    50 reviews
    #16 of 2,391 hotels in Hangzhou
     
    Landison Plaza Hotel
    224 reviews
    #23 of 2,391 hotels in Hangzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$91 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Hangzhou
    • #26 Luxury Hotel in Hangzhou
    • #29 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Ctrip TA, Priceline, Hotels.com, Booking.com, Orbitz, Hotwire, TripOnline SA, Travelocity, Cancelon and HotelQuickly so you can book your Hangzhou Xanadu Narada Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Sofitel Xanadu Hotel Hangzhou ,
    • Sofitel Hangzhou ,
    • Accor Xanadu Hotel Hangzhou ,
    • Hangzhou Sofitel ,
    • Hangzhou Xanadu Narada Hotel Zhejiang
    Add Photo Photos
    Traveller (183)
    Room & Suite (33)
    Dining (15)
    Pool & Beach (14)
    Hotel & Grounds (156)
    Bathroom (11)
    Family and Play Areas (8)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
    Hangzhou Songcheng Xianghu scenic spot
    181 reviews
    6.95 km away
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    56 reviews
    5.45 km away
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    5.40 km away
    Ask a question
    Questions & Answers
    apac_oscar
    5 March 2017|
    Answer Show all 2 answers
    Response from John H | Reviewed this property |
    By going to the IHG website and looking for hotels in China that are part of the group I did not see the Crown Plaza Hangzhou Xanadu listed. I therefore assume it is not a part of the group.
    0
    Votes
    QUINITA B
    29 September 2016|
    Answer Show all 2 answers
    Response from Desma P | Reviewed this property |
    I don't know what the policy is for visitors.
    0
    Votes
    Doralece D
    29 September 2014|
    Answer Show all 2 answers
    Response from phylgary | Reviewed this property |
    I don't have an answer but their website has a contact email that you can directly contact and ask. Good luck!
    0
    Votes
    Room Tips
    "Rooms on upper levels offer better views"
    Read review
    "Make sure you get a room with a lake view"
    Read review
    "Be sure to ask for non-smoking room if bothered by tobacco smoke"
    Read review
    "Overlooking the lake"
    Read review
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