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West Lake Golden Plaza Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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286 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Reviewed 3 weeks ago

I visit this hotel 2 or 3 times. It is located in neigbourhood of West lake hotel. Hotel offer good room for good price. It is clean. Staff is very helpful. Good breakfast over there. It's very near to train station - around 40 RMB to pay for taxi from there. Hotel help us to orgaznize big car for the...

Thank Jacek G
Melbourne, Australia
Reviewed 6 April 2017 via mobile

Stayed for a couple of nights, as with a lot of Chinese hotels, it was in need of some small fixes about the place. Room was ok, nothing flash, but Bed was good and View nice. Service throughout from reception to breakfast was of a reasonable standard.

Thank Mick A
Oklahoma City, Oklahoma
Reviewed 16 November 2016

We stayed there only one might up to our trip to Hangzhou but we have to recommend this hotel to every one. The room is very with the nice view from the balcony. The restaurant only offers Chinese options and I would suggest to have breakfast outside. Good position..only 15 min walk from the Lake...and a lot of good shops.

Thank christinajardan
Reviewed 14 November 2016 via mobile

We enjoyed 2 nights at this hotel. good environment. The location of this hotel is very good for travellers. Lots of shopping place and subcontinental restaurants nearby. breakfast of this hotel is okay for subcontinental people. Room is heated well. Toilet is very small. Wi-fi is working in the room, but very slow. Overall, I like this hotel.

Thank Dr. Mayin M
South Africa
Reviewed 10 October 2016 via mobile

Was with a group for business. So ideally this would not be my choice of hotel. Somewhat below 4 star, the hotel needs lots of tlc. Nice sized room, comfortable bed. All Chinese tv no English channels at all. Staff speak very little English. So our guide spoke on our behalf. Bathroom ceiling was full of water damage. Meals were...

Thank Shirls45
Reviewed 31 July 2016

Big clean rooms with very well maintained amenities Corner rooms on the west end have additional space Very helpful staff Great central location with lots of late night shops, eateries etc Most locals don't speak English, you might need a translating app (All Google services not accessible without a VPN)

Thank yellowbandana
Melbourne, Victoria, Australia
Reviewed 15 May 2016 via mobile

We stayed 2 nights in this hotel and after 15 days in China it is in our bottom 2 hotels. We checked in around 11pm and found the woman behind the counter to be not very welcoming...I don't think we even got a hello. We were lucky to have a guide to assist us. We were on the 15th floor...

Thank Jo C
Singapore, Singapore
Reviewed 15 December 2015

The hotel provided us big room, Is very comfortable to stay there. The toilet also very big. The price is not expensive is worth staying in this hotel. Location also not bad, easy to travel around! a short distance to another hotel can get transport bus to/from the airport. quite convenience just pay RMB35/- If go Hangzhou can try to...

Thank Kellin100
Hong Kong, China
Reviewed 10 February 2015

Looking at the standard room rate of rmb 1,600 for a king-sized bedroom doesn't make it exactly cheap, and not having any western dining outlet in the hotel does not improve on it. Interestingly, the front door to the hotel was never opened and only a small side door was usable... Why? To keep the cold from coming in too...

Thank gl0ugl0u
Mumbai, India
Reviewed 16 January 2015

I stayed during my business trip to China at this hotel. The location of the hotel is good but there is nothing special to mention about this hotel. The staff at reception does not understand English much which is a problem. Moreover the hotel and the rooms look little older. Positives are rooms are good in size, good bed, bathroom...

1Thank guru52

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04/06/2017 05/06/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities

Additional Information about West Lake Golden Plaza Hotel

Address: No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
Region: China > Zhejiang > Hangzhou
Price Range: $78 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Lake Golden Plaza Hotel 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
West Lake Golden Plaza Hotel Hangzhou, Zhejiang
Hotel Style:
#60 Luxury Hotel in Hangzhou
#64 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from West Lake Golden Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good price to book the this hotel room”
Kellin100, 14 Dec 2015 | Read review
“Upper floor rooms and on backside are more quiet.”
guru52, 15 Jan 2015 | Read review
“Channel 86 will give you CCTV in english”
JanR470, 15 Apr 2014 | Read review
“rooms are all ok , dont expect a view, try and get the front rooms.”
Looknfeel, 4 Jul 2013 | Read review
“Good-viewed room needed to be asked to the hotel”
Kevin1982-Tan, 21 Aug 2012 | Read review
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