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Holiday Inn Xiaoshan Hangzhou

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#44 of 2,334 Hotels in Hangzhou
Certificate of Excellence
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Holiday Inn Xiaoshan Hangzhou
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163 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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qingdao
Reviewed 2 days ago NEWvia mobile

Little bit noisy in surroundings due to construction side. The breakfast with cappuccino with burned ☕️. The room clean and I was happy with the standard. Very good distance to airport in 40 min by car

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Helpful?
Thank Sokolik73
Garden Grove, California
Reviewed 2 weeks ago

Nothing specialI wouldn't consider it to be a 4 star hotel. Rooms are okay and not many choices for breakfast. Internet was pretty slow but the location was good. It's connected to a mall and the subway.

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Helpful?
Thank Lemonfresh76
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your feed back. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...

Guangzhou, Guangdong, China
Reviewed 14 February 2017 via mobile

Got a good deal from thes guys. apart from a good experience overall, the hotel gave vouchers for two complimentary drinks downstairs. There's also a shopping mall right next to it, with a Starbucks and Haagen dazs. One thing to consider: there is a massive construction right across the road, and if you planning to work for some time in...

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Helpful?
Thank Nikolay Y
Mexico City, Mexico
Reviewed 11 December 2016

I have never being a big fan of Holiday Inn brand, but still I appreciate that they have "a standard"... we needed to stay at Xiaoshan and wanted some certainty. At this location the result was sub optimal. From the room, bath, breakfast and overall staff, you can tell that this Holiday Inn has more Chinese standards than IHG standards.

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1Thank draghignazzo
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Patong, Thailand
Reviewed 2 December 2016 via mobile

Stayed 1 night there Nov29/30. Check in was quick and friendly. First thing I noticed that the Lobby area was very cold. Basically confirmed due to the fact that the reception staff were wearing winter coats. The bar is located in the lobby are but the temperature made it impossible to be used. The room was ok. What I didn't...

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Helpful?
Thank Gilles V
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room cleaning. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Reviewed 12 October 2016 via mobile

Great hotel. Really worth for money. West lake is only about 10 minutes away and other shopping centers too. There is a halal restaurant within walking distance from the hotel. Only negative was breakfast buffets wasn't great as it had mostly only Chinese dishes n not much western or any other.

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Helpful?
Thank SHEHAN S
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.We will share these with our team so that we can continue to improve our breakfast. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Reviewed 30 September 2016 via mobile

Good room, nice place. But the breakfast is same everyday. It's boring. Small lobby. One day i forgot to bring my wallet, it left in my room, and it didn't lost. Thanks for the room service. You do great job.

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Helpful?
Thank Fretty E
Barrie, Canada
Reviewed 29 September 2016

Stayed 2 nights for business. This location was near where I had to work. The Hotel lobby was filthy. Usually everywhere I go in China cleanliness is above standard. Not here. lots of construction around the area so you kinda feel like your part of it. My room was a good size and the bed very comfortable. Bathroom was huge...

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Helpful?
Thank Dan99191
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Macau, China
Reviewed 20 August 2016

Have stayed there a few times over the years and just recently for one night. The hotel is located about 25 to 30 minutes from the airport. It will take some time to get to Hangzhou to visit the tourist locations. The shopping mall next to the hotel is under construction but a bit further away you can find convenient...

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Helpful?
Thank Rob v
Joy J, Guest Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.with regard to smoking problem, we will do something . Thanks again for your feedback.Hope to see you again soon.

hongkong
Reviewed 9 July 2016 via mobile

I stayed here two nites and the hotel is acceptable , rooms are fine n they do have a few English tv channels The bathroom is especially nice! Only complaint is two days in a row I sat down for the breakfast buffet and went to get something to eat n came back and my table was cleared n other...

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Helpful?
Thank frickyhongkong
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Xiaoshan is located at south of Qiantang River, nearby Hangzhou and Shaoxing and only 200km from Shanghai. The biggest airport of Zhejiang Province is located here as well. Xiaoshan has long history over 8000 years and Xiang Lake is called the sister of the West Lake. It has its own history. Holiday Inn Xiaoshan Hangzhou is located at central business district of Xiaoshan, High-Long Plaza, just 20 minutes drive from airport and 20 minutes from Hangzhou central business district. ... more   less 

Additional Information about Holiday Inn Xiaoshan Hangzhou

Address: No.688 Shanyin Road, Xiaoshan District, Hangzhou 311023, China
Region: China > Zhejiang > Hangzhou
Price Range: $89 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Xiaoshan Hangzhou 4*
Number of rooms: 417
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Also Known As:
Holiday Inn Xiaoshan Hangzhou Hotel Hangzhou
Holiday Inn Hangzhou
Holiday Inn Xiaoshan Hangzhou Zhejiang
Hotel Style:
#7 Best Value Hotel in Hangzhou
#41 Luxury Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Xiaoshan Hangzhou staff and other travellers.
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1 month ago

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Questions? Get answers from Holiday Inn Xiaoshan Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“construction 360 degrees around the hotel.”
 of 5 bubbles Dan99191, 28 Sep 2016 | Read review
“If need to change money then do it on hotel reception because faster, safer.”
 of 5 bubbles 123ji_v, 10 Apr 2016 | Read review
“Stayed on 14th Floor and was quite”
 of 5 bubbles wizardj007, 29 Apr 2015 | Read review
“Ask for a room on high floors for a good view”
 of 5 bubbles arntet, 23 Jan 2013 | Read review
“Most of the rooms are quiet as they are all located far away from the elevator room.”
 of 5 bubbles Rugby_Joe_Taipei, 20 Oct 2011 | Read review
5 of 5