2-23 Kita 2 Jo Nishi, Chuo-Ku, Sapporo 060-0002 Hokkaido
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About
#11 of 199 hotels in Sapporo
Location
Cleanliness
Service
Value
See why so many travellers make Cross Hotel Sapporo their hotel of choice when visiting Chuo. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Nearby landmarks such as Sitatte Sapporo (0.1 mi) and Akapla (0.2 mi) make Cross Hotel Sapporo a great place to stay when visiting Chuo.
Rooms at Cross Hotel Sapporo offer a flat screen TV, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, a concierge, and 24 hour check-in are some of the conveniences offered at this hotel. A hot tub and an on-site restaurant will also help to make your stay even more special. If you are driving to Cross Hotel Sapporo, parking is available.
Travellers looking to enjoy some oyster can head to Seafood Buffet Restaurant Nanda, Suage Honten, or Kaisensumiyaki Daiakkeshi. Otherwise, you may want to check out a diner such as Hokkaidocho Chika dining or Burger Restaurant Hokkaido Village.
If you’re looking for something to do, Sapporo Underground Pedestrian Space (0.1 mi), Tea Ceremony Ren (0.4 mi), and Clock Tower (Tokei-dai) (0.1 mi) are a nice way to spend some time, and they are all within walking distance of Cross Hotel Sapporo.
At Cross Hotel Sapporo, your comfort and satisfaction come first, and they look forward to welcoming you to Chuo.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Strollers
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Vending machine
Concierge
Currency exchange
Non-smoking hotel
Shared bathroom
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Clothes rack
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Japanese
Location
100Great for walkers
Grade: 100 out of 100
688Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
2-23 Kita 2 Jo Nishi, Chuo-Ku, Sapporo 060-0002 Hokkaido
Name/address in local language
E-mail hotel
Getting there
SapporoSapporo Municipal Subway4 min
ŌdōriSapporo Municipal Subway6 min
Car HireSee all Sapporo car hire
Nearby restaurants
Ikina Izakaya Aiyo Kita-sanjo branch
303 reviews2 minJapanese
Northern Brand Shop
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Sky J
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Hakodate Uni Murakami Sapporo
278 reviews4 minJapanese
See all nearby restaurantsNearby attractions
Sapporo JR Tower Observatory T38
1,048 reviews6 minObservation Decks & Towers
Odori Park
3,803 reviews6 minParks
Sapporo Underground Pedestrian Space
2,826 reviews3 minCivic Centres
Former Hokkaido Government Office Building
2,134 reviews6 minGovernment Buildings
See all nearby attractions1495Reviews28Q+A51Room tips
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+1
This is a lovely Japanese style hotel only about five minutes or so walk from the main JR Sapporo railway station. The hotel is clean and the breakfasts were good, it also has separate male and female onsen/baths, which is a great way to relax. Very nice hotel to stay at if you are planning to visit Sapporo in the future, and I would certainly recommend it.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from SAPPORO CROSS HOTEL, General Manager at Cross Hotel Sapporo
Responded 4 Sep 2020
Dear Mr/Ms neilwJ2510MB, Thank you for your great feedback. We are so glad you enjoyed our Breakfasts with new year special menu. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cross Hotel is in a great location, and is a beautifully designed comfortable city hotel. Traveled as a couple and would stay here again. The rooms are on the small side, but that's nothing new in Japan of course. The staff are friendly and welcoming, and the hotel is very clean. We didn't eat at the hotel, as given its location there are plenty of places nearby to try for food and drink. Would recommend staying here for a short city break - it has all you need.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CROSS HOTEL SAPPORO, 支配人 at Cross Hotel Sapporo
Responded 2 Sep 2020
Dear Mr/Ms PJDG, Thank you for your feedback. We are so glad you enjoyed our location,and Staff service. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cross hotel was our first stop of our 10 day Hokkaido trip. Chose it mainly due to location as it’s just a short 7-8 mins walk from Sapporo Station. Check in was a breeze and room was ready when we were there at 2pm. We booked the deluxe twin room which comes with a sofa bed. Room is a little tight typical of Japanese hotel but sufficient for our family of 4. What I love most about the room was the coffee grinder and coffee beans! I’m a coffee addict so grinding and brewing your own coffee every morning is a good wake me up. Onsen is on the top floor, not huge but good size, outdoor is just a small pool. Vanity area is equipped with Dyson hair dryer! Breakfast was optional and we didn’t opt for it since there’s plenty of choices around. The yakitori restaurant just outside the hotel is a must try! Reasonably priced and super yummy! Be prepared to wait though, limited seats inside. Very pleasant stay overall.…
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We spent 2 nights here for the snow festival. A lovely stay. The staff were helpful and friendly. As with all foreign countries, language can be fun but they try to help as much as possible just like I always find the Japanese, so wiling to help tourists. The onsen is great and the view amazing particularly if snowing as it has an outside open roof. The cross, higher floors are great (roomy by Japanese standards) and we enjoyed the free bar at 4pm before venturing out for dinner. A great location and close to everything. If looking for any ski gear we found the Sapporo Factory which is only a 10 min walk and a great selection of outdoor gear.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Recently stayed 5 nights at this hotel and second time in a Cross brand hotel. Whole experience was seamless and efficient. Extra benefits as Hotels.com Silver member. Staff can speak English and will try their best to help even if challenging to find the right words. The staff member who served us at check in was very friendly and greeted us daily when she is on duty. Free Happy Hours Drinks and Onsen is a ++ Would definitely go with a Cross Branded Hotel in the future.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I was expecting a "business hotel" when staying here. Sure, it met that standard, but it was so much better. Why? -> It met the key expectations - well thought through rooms, good service, central location for most of what you'd want to do. -> A bit above expectations were the tremendous roof-top onsen, that were extremely memorable, and the restaurant for breakfast. The buffet was not enormous, but excellent. -> Going significantly above and beyond is the bar at night. With complimentary drinks in the evening (not just one either), the food at the bar is amazing for the money. You can easily make this 'dinner'. Highly recommended.
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Date of stay: July 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hôtel as a nice location but service is horrible ! 4 stars Hotel ??? Hum, I don’t know where they get it from ? Negative point : Super Poor quality of service .. Disgusting Breakfast ( coffee horrible, even can’t describe the quality of the food as it was unbelievable ) Room unclean ( Found used condom after we stay 2 nights behind the nightstand ) definitely not mine ... Bathroom very small No Air-condition in the room ! Hot like hell .. Very noisy room, can hear neighbors No room service No mini bar Very bad WiFi ( unstable) Lounge Bar open at 4pm for operation but don’t let you get in just to seat for read book or work on laptop ( I was there at 3:55 pm and they asked me to get out !!! Wow .. ) One morning I asked for a whisky ( 11:30 am ) and they said we don’t serve whisky at that time ! Shame for a country who has one of the best whisky in the world .. Super slow service at the reception Elevator unclean and wet all time Free flow 4/7 pm ( Beer / Wine / some spirit ) 6.30pm they already close off ? Why say 7 if they stop at 6.30 ?????? Staff impolite slow unprofessional OVER PRICE Positive point: Still looking for ... As mentioned it is definitely not a 4 stars hotel .. Avoid that place …
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel is approx 10 minutes walk (few blocks away) from the Sapporo Station. It is also a few blocks away from the Sapporo tower and Odori Park. There're always plenty of restaurant choices around the area. The breakfast was decent with good selections. Room is clean and modern, and about typical size of any other average hotel room in Japan (typically smaller relative to western standards).
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Date of stay: August 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed 1N at the property. The hotel is located 3 blocks south of JR Sapporo / BIC Camera which is a brisk 10 minute walk in the dead of winter. Checked-in and out without any drama. The double room was a tight fit for 2 persons - we had to take turns opening our suitcases. Be prepared to wake up with a neck ache - there was only 1 small very soft pillow per guest. Toilet was equally small. The property comes with free usage of the bathhouse, but guests must bring their own bath towels from the bedroom. The bathhouse had 2 hot pools - one outdoors and one indoors. Free wifi. Did not take breakfast.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Terrible hotel. Sad staff or angry staff especially @ the meetlounge probably due to bad management of the hotel. It’s not difficult to smile to guests who paid. Small rooms. I don’t recommend this hotel.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$80 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sapporo cross hotel
LOCATION
JapanHokkaidoSapporoSapporo Station
NUMBER OF ROOMS
181
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Claim Your ListingCROSS HOTEL SAPPORO (S̶$̶2̶1̶2̶) S$67: See 479 Reviews, Price Comparison and 897 Photos (Hokkaido)
Frequently Asked Questions about Cross Hotel Sapporo
Which popular attractions are close to Cross Hotel Sapporo?
Nearby attractions include Sapporo JR Tower Observatory T38 (0.5 km), Odori Park (0.4 km), and Sapporo Underground Pedestrian Space (0.2 km).
What are some of the property amenities at Cross Hotel Sapporo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cross Hotel Sapporo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cross Hotel Sapporo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Cross Hotel Sapporo?
Conveniently located restaurants include Ikina Izakaya Aiyo Kita-sanjo branch, Northern Brand Shop, and Sky J.
Is Cross Hotel Sapporo located near the city centre?
Yes, it is 0.2 km away from the centre of Sapporo.
Are any cleaning services offered at Cross Hotel Sapporo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cross Hotel Sapporo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Cross Hotel Sapporo?
Many travellers enjoy visiting Hokkaido Jingu (3.8 km), Former Hokkaido Government Office Building (0.4 km), and Hoheikan (2.0 km).
Is Cross Hotel Sapporo accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.