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Richmond Hotel Sapporo Ekimae

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1-1-7 Kita 3jo Nishi, Chuo-Ku, Sapporo 060-0003 Hokkaido
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Traveller (184)
360
Panoramas (16)
Room & Suite (199)
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About

#11 of 199 hotels in Sapporo
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the Sapporo centre, this hotel is a 7-minute walk from JR Sapporo station. Richmond Hotel Sapporo Ekimae features accommodation in smoking and non-smoking rooms, providing free WiFi. All rooms feature air purifiers. The comfortable units include a desk, private bathroom and tea/coffee-making facilities. A variety of free ladies’ toiletries is available at the front desk. Richmond Hotel features an on site restaurant, where guests may taste traditional Japanese meals, as well as western-style menu. Breakfast is served each morning at the Hanabi restaurant, located on the first floor. The property is a 20-minute walk to Susukino and a 5-minute walk from Tokeidai. The Sapporo TV Tower is a 7-minute walk from the hotel. The Sapporo Dome is a 14-minute drive away from the property. Okadama Airport is a 16-minute drive from the Richmond Hotel Sapporo Ekimae.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Books, DVDs, music for children
Taxi service
Foot massage
24-hour security
Newspaper
Car park
Wifi
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Vending machine
Full body massage
Hand massage
Head massage
Massage
Neck massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Soundproof rooms
Air purifier
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Japanese
735Reviews21Q+A16Room tips
Traveller rating
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nania wrote a review Sep 2022
124 contributions41 helpful votes
A bit pricey because it was during silver week but I am really glad I chose this hotel. the hotel is located near the station as well as odori park and other popular tourist place. Not really suitable for traveler with heavy baggage since the underway passage is not equipped with lift/escalator. Plenty of convenience store nearby and the hotel has most upgraded version of coin laundry. The room is really really clean and cute. I appreciate that they offer us enough amenities to use during my stay. The lobby has a bar located beside the front desk and at night it smells of cigarette and drunk people but overall it is a safe place to stay even for solo female traveler.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hiroaki Kaneko wrote a review Sep 2022
Tokyo, Japan3195 contributions84 helpful votes
+1
『札幌駅前』という名前がついていますが、札幌駅から徒歩で5分以上要します。ホテルの入り口直前まで札幌駅から地下道を通って行くことが出来るため、悪天候や強い日差しを避けながらアクセスすることが出来るのが、アクセス面でのせめての利点の一つでしょう。周辺のホテルと同様に、基本的に24時間開いており、ホテルの周辺にはコンビニもあるため、食料や日用品の調達は困らないでしょう。但しカフェやレストランはホテルから少し離れたところにあります(それでもアクセスに難があるほど遠いわけではありません)。 指定の客室へ入る、また客室フロアへアクセスするためのエレベーターを利用する際は、専用のカードキーを使用します。特にエレベーターは、出入り口且つチェックインフロアである1階のエレベーター前のセンサーにカードキーをかざさない限り、利用自体出来ません。客室フロアから1階へ降りる際には、カードキーは必要ありません。エレベーターは2基ありますが、やはり夏季を中心とした観光シーズンとなると宿泊客が多くなるため、エレベーターが利用しているフロアになかなか来ない、ということがしばしばあります。 ホテル全体は勿論、客室内も隅々まで清潔に保たれていますが、他のビジネスホテルと同様に、特に一人向けの部屋は広くありません。一方で建物の隅にある部屋は比較的広く、エレベーターホールに最も離れているもののゆったりと部屋を利用することが出来ます。 Although there is a part of the hotel's name "Sapporo Ekimae(in front of Sapporo Station)", it takes more than 5 minutes on foot from Sapporo Station. One of the advantages in terms of accessibility is that you can go through an underground passage from Sapporo Station right before the entrance of the hotel, avoiding bad weather and strong sunlight. As with other hotels in the area, the hotel is basically open 24 hours a day, and there are convenience stores in the vicinity of the hotel, so you'll have no trouble finding food and daily necessities. However, cafes and restaurants are located a short distance from the hotel (but not so far that access is difficult). A specified card key is used to enter your rooms and to use elevators to access guest room floors. In particular, the elevators cannot be used unless the card key is held over the sensor in front of the elevator on the first floor, which is the entrance/exit and check-in floor. No card key is required to get down from the guest room floor to the first floor. There are two elevators, but because of the large number of guests during the tourist season, especially in the summer, the elevators are often late to come to the floor you are using. The hotel as a whole, as well as the guest rooms, are kept clean in every corner, but like most business hotels, the rooms are not particularly spacious, especially for a single person. On the other hand, rooms in the corners of the building are relatively spacious, and although they are farthest away from the elevator hall, they are comfortable and spacious.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KU90 wrote a review Mar 2020
Chicago, Illinois318 contributions193 helpful votes
I stayed one night at the Richmond Hotel in mid-February. The hotel is centrally located--about a 10 minute casual walk from the central train station. The hotel is a new, modern building. Everything was clean and functioning (including the A/C in February!). While the room was small (the hotel had a business hotel vibe), it was quite comfortable. The staff were all very friendly and happily held my luggage on the day of check in. I would definitely return again.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from リッチモンドホテル 札幌駅前, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 25 Apr 2020
Thank you for taking the time to leave such a positive review and your kind words. We were so pleased to welcome you to Richmond hotel, and we are glad to hear that you have felt “comfortable”. We look forward to welcoming you back to Richmond hotel Sapporo ekimae on many occasions in the future. Kindest regards, Front clerk Takemoto Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WTNYC80 wrote a review Feb 2020
New York City, New York50 contributions21 helpful votes
the hotel brand is very convenient to check in by 2PM in the afternoon before the usual check in times of another hotel brands. the hotel rooms are very comfortable size with refrigerator and all amenities in the room which there is another inside doors to be closed after walking into the hotel room to be separated from the bedroom and the bathroom with toilet in Japanese Style. the hotel location is near by JR Sapporo Station where is the easiest access to all attraction places in Sapporo, Hokkaido and there are lot of choices to be walkable to the grocery stores, the shopping mall, the restaurant, the fish/seafood market, and the Snow Festival Season in Sapporo, Hokkaido
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from リッチモンドホテル 札幌駅前, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 27 Feb 2020
Thank you for staying with us. i'm glad to read your review and good rating for us. Our hotel is located near the Sapporo Station and Odori Park. The subway is also close to our hotel. it is so convenience to go sightseeing. And there are some Hokkaido foods restaurants nearby. We prepare some booklet for sightseeing and restaurants. If you come again, we will help you to find good place to do some. Thank you. Front Clerk, Yamazaki
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
enjey wrote a review Jan 2020
Manila, Philippines13 contributions2 helpful votes
We chose this hotel because it’s in the middle of the JR station and the Odori Park. There are more hotels near the Odori Park, lesser walk for sight seeing but we also wanted to be closer to the JR station when we travel with our luggages. The hotel size is adequate. We had 4 luggages and were able to leave 3 open on the floor. Check in and check out was fast and easy. Our only concern was the breakfast. They had a same set menu of more or less 6 or 7 choices and a buffet Japanese salad bar. We stayed here for 3 nights so it was fine bit might be a problem if we stayed longer. But for kid’s menu, there’s only 1 choice - a beef patty, half cut of sausage, 1 pc tempura, scrambled egg, french fries and a pudding. Our 8 yr old daughter would only eat the half sausage and a bit of the burger patty. The restaurant is also open for smoking at night. We are smokers but we dont want a smoking room during dinner specially with kids. It would have been better if they open the smoking area at 8 or 9pm after the kids have dinner.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporo Ekimae
Responded 15 Jan 2020
Thank you very much for taking the time to tell us about your stay with us. We are sorry that your some of experience did not meet your expectations about kid's menu that have only 1 choice. We will take up the matter with restaurant staff. Also, the restaurant is not separated of smoking and non-smoking areas at dinner operation time. We appreciate if you could understand that it happens sometimes in japan, especially in Izakaya style restaurant. However, we are so relieved to hear that you satisfied with our location. Our location is about 7 minutes from the main station, Sapporo station and Odori station. We assure you that you can have a easy access to many sightseeing spots and business areas. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Front clerk Yuki Unjo and Manager Sasaki
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
klgirl wrote a review Oct 2019
kuala lumpur577 contributions57 helpful votes
Location is really good. Within walking distance to JR station. The room size is adequate and is able to find 2 large luggage. But the bed is small for two adults. Found it difficult to sleep with not much space to turn. Facilities are quite modern. Amenities provided is good. Our room was located on a high floor so it was very quiet. Staff is friendly but spoken English is rather limited. I expected hotels in Sapporo to at least have reception staff that are able to speak English.
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Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 31 Oct 2019
Thank you very much for your stay with us, Richmond hotel sapporo ekimae. We are sorry that our English is not good enough. There are a few staffs who can speak English well. If any of our staffs cannot speak English well, we try our best to communicate with guests by translation device. And also your reserved room was Hollywood twin bed room that has two 110cm width beds. It would be Double bed room that has one 152cm width bed if you would like the bigger room. We are sorry to make you feel uncomfortable about communication and the bed width. Our hotel is located at the center of Sapporo where is about 7-10 minutes from JR sapporo station, famous sightseeing spots that are Clock tower, Odori park, former government place etc. We will try our best to take appropriate action from your review. It is a selfish request but we will look forward to welcoming you once again if there is an opportunity. Richmond hotel sapporo ekimae Front clerk Shinoda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZA_world wrote a review Sep 2019
Johannesburg, South Africa1227 contributions92 helpful votes
Awesome location, walking distance from the East Gate of the Sapporo main station and all the sights in town. Bonus that there is an entrance to the underground walkways right outside the hotel, which is very handy on days with inclement weather.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 25 Sep 2019
Thank you very much for staying with us. We are pleasant to read your comments. Our location is just between Sapporo station and Odori park. You can easily reach to the airport and city center. We will keep trying hard to meet customer satisfaction, and always give them a warm welcome. Hope we can see you in the future again. Thank you very much for your reviews. Front clerk: Yuki Unjo Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdrianinJapan wrote a review Sep 2019
Higashikagura-cho, Japan52 contributions34 helpful votes
I recently stayed one night here. Richmond Hotel Sapporo Ekimae is near the station and is a short walk from the JR station and even closer from exit 22 of the tube station (Sapporo, Toho Line). Front desk staff were courteous and efficient. I arrived in Sapporo in the morning with luggage which the staff took and my luggage was in my room after I checked in. The ‘izakaya’ restaurant on the 1st floor serves good food at reasonable prices and has an all-you-can-drink plan for under ¥1,000.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 18 Sep 2019
Thank you very much for choosing us Richmond hotel sapporo ekimae from thousands of hotels in Sapporo. We are relieved to hear that your stay seemed good. There are a few staffs who can speak English and we may give you the moment that it is difficult to communicate with us. We try our best to understand what guests need and want all the time. We even have a mobile translator that has a lot of languages in if the staff cannot understand well. So, please feel free to contact with us anytime during your stay. The nearest exit to tube station(Sapporo toho line) is No.22 but it is long stairs. We recommend guests to use No.23 that is a lift located at one and half block away from our hotel. Thank you very much for your time to give us feedback. We look forward to welcoming you if we have opportunity to see you again in the future. Front clerk:Shinoda Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vgal0579 wrote a review May 2019
Philippines183 contributions27 helpful votes
Stayed here for 3 days for business trip. The location is near the JR station which will take us to Domestic Airport. The location and value for money is superb! Also the staff are very accommodating and nice. I need to do printing and they gave the first 10 pages for free. Will definitely come back and recommend.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 30 May 2019
Thank you very much for staying with us. We are very happy to hear from you. As you say, our hotel is located center of the city.It should be convenient to go any places. We do our best for guests for their comfortable stay. Many foreigners come to here for trip or business.We would love to do anything for them as much as we can. We will make you be proud of us! We are all looking forward to seeing you here in Sapporo! Thank you very much. Front Clerk: Kanna Sato
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rdella wrote a review Feb 2019
Princes Risborough, United Kingdom1662 contributions323 helpful votes
The room was very warm but you can open the window to get fresh air in. The rooms are small.. the double bed being right up against the wall and with 2 day packs and 2 roller bags it is not easy to manoeuvre around. Bathroom well stocked with razors, comb etc and mouthwash available from the front desk. However, there is a reason why you are provided fabreze in your room and that is because the restaurant smells of tobacco. Breakfast wasn’t bad as no one was smoking but the smell lingered. We ate in and the second night, three people next to us were smoking as were the ones across from us. Absolutely unhygienic and a throw back to the 1970’s. I had sinus problems as a result. The irony in is you can’t smoke in most public places . smoking rooms are everywhere except here. The location is good but until they sort out the smoking policy in the restaurant I would not recommend staying here unless you are happy to smell of cigarette smoke.
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Date of stay: February 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae
Responded 11 Feb 2019
Thank you very much for your stay with us Richmond hotel sapporo ekimae. The room you stayed should be Double bed(one bed) room with 17.5 square meters however there is a bigger room type of Hollywood Twin bed room with 27 square meters in our hotel. If there are any chances, this room type could be more convenient for you next time. The area separation of smokers and Non-smokers are not completely separated at the moment in the restaurant at night. It may be quite late to have the complete separation in Sapporo compared to other countries or Tokyo. The fabreze in the room can be used for various type of situation not only for tobacco. We would like all the guests to stay in comfort and we think that it is one of the tools for it. We are very sorry that you felt uncomfortable with the situation. We will take your opinion seriously and discuss with Manager and the restaurant manager to make the situation better. Thank you very much for your time to give us feedback. Front clerk: Shinoda and Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$52 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
richmond hotel sapporo
LOCATION
JapanHokkaidoSapporoSapporo Station / Nishi Juitchome Station
NUMBER OF ROOMS
182
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RICHMOND HOTEL SAPPORO EKIMAE (S̶$̶1̶1̶4̶) S$74: UPDATED 2022 Reviews, Price Comparison and 378 Photos (Hokkaido) - Tripadvisor

Frequently Asked Questions about Richmond Hotel Sapporo Ekimae
Which popular attractions are close to Richmond Hotel Sapporo Ekimae?
Nearby attractions include Sapporo JR Tower Observatory T38 (0.4 km), Sapporo Underground Pedestrian Space (0.3 km), and Stellar Place Sapporo (0.3 km).
What are some of the property amenities at Richmond Hotel Sapporo Ekimae?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Richmond Hotel Sapporo Ekimae?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Richmond Hotel Sapporo Ekimae?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Richmond Hotel Sapporo Ekimae?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Richmond Hotel Sapporo Ekimae?
Conveniently located restaurants include Ikina Izakaya Aiyo Kita-sanjo branch, Northern Brand Shop, and Sky J.
Is Richmond Hotel Sapporo Ekimae located near the city centre?
Yes, it is 0.3 km away from the centre of Sapporo.
Are any cleaning services offered at Richmond Hotel Sapporo Ekimae?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Richmond Hotel Sapporo Ekimae?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Richmond Hotel Sapporo Ekimae?
Many travellers enjoy visiting Hokkaido Jingu (3.9 km), Former Hokkaido Government Office Building (0.5 km), and Hoheikan (2.1 km).
Is Richmond Hotel Sapporo Ekimae accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.