UNWIND HOTEL & BAR SAPPORO
5-289-111 Minami 8 Jonishi, Chuo-Ku, Sapporo 064-0808 Hokkaido
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US$164
Free cancellation until 17/02/23
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US$150
US$164
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About
#1 of 199 hotels in Sapporo
Location
Cleanliness
Service
Value
The greatest charm of lodges and cottages is the distance from the hustle and bustle of life, as well as the comfort of being in a place like home. UNWIND is a lifestyle hotel that creates the cozy atmosphere with its warm design and unique features, to unwind not only in the rooms but in the entire hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Taxi service
24-hour security
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Rooftop bar
Gift shop
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Sofa
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, Chinese, Japanese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
917Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
Contact
5-289-111 Minami 8 Jonishi, Chuo-Ku, Sapporo 064-0808 Hokkaido
Name/address in local language
Getting there
Nakajima-KōenSapporo Municipal Subway4 min
Hōsui-SusukinoSapporo Municipal Subway8 min
Car HireSee all Sapporo car hire
388Reviews3Q+A13Room tips
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The highlight of this hotel was the daily breakfast that gets delivered to your doorstep. They leave it out at your door (so you won’t get disturbed if you are sleeping) and you put the whole tray back outside when you’re done eating. They serve soup with toasts, coffee and cute packs of fruit juice. The soups were absolutely delightful - it comes with a flyer everyday explaining all the locally sourced items put in the soup. It was SO YUMMY! Wish they could share the recipe. Soups are kept in thermo flasks. Room has a toaster too so you can toast your baguette. The room design was okay-ish. It’s a lodge, camping theme. The room is super dim and orangey - I kept bumping into furnitures cos it was too dim. Comfy shower and very comfy bed. Toilet and bath room are separated. So it’s great for couples - if one wants to poop, the other can shower without having to bear the excrement smell! We drove a car, the parking lot is right beside the reception at L1 - very convenient. …
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from sapporou, マネージャー at UNWIND HOTEL & BAR SAPPORO
Responded 13 Feb 2020
Dear iamnailingit, Thank you so much for staying at Unwind. We are happy to hear that you enjoyed your stay with us! We hope you come back to stay with us again sometimes soon. Best regards, Unwind Hotel & Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is good, and it’s in a great location. However, the staff is incredibly rude. It seems like the accommodations are just for show. The lobby fireplace isn’t meant for actual warming and gathering and the staff make it clear. Our family gathered to warm after exploring the Snow Festival, only to have the receptionist purposely lock the front doors open so we would freeze and move. This was just one of several instances of poor customer service. Customer service is nonexistent at this hotel. It’s unfortunate because it has the potential to be a wonderful hotel.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, フロント オフィス マネージャー at UNWIND HOTEL & BAR SAPPORO
Responded 9 Feb 2020
Dear ErikaBTraveling , Thank you very much for staying at Unwind Hotel&Bar. I'm really surprised that is how you felt at this moment. Opening the doors had absolutely no rude intentions. In order for the fireplace to not smoke up the entire room, doors need to be opened for a short time. As soon as the fire pit is warm and that the smoke starts to rise through the chimney, we close the doors. It is sometimes -6 degrees Celsius outside, believe that we also wish these doors closed as soon as possible. But this is something we have to do everyday in order to keep the fireplace warm for everyone. We hope for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A warm and lovely hotel Family travellers with two big kids around 10 Length of stay: 7 days Location: around 6 minutes from Exit 2, Nakajima Koen station. If you have luggage, exit from Exit 1, as there is an elevator. Room: Family room with bunk bed for two kids. Relatively big in comparison with other hotels in Japan. Breakfast: They will deliver the breakfast to your room, consisting of bread, butter, packs of juice, and the soup of the day. Really loved the delicious soup; we still miss it to this day. Staff and service: Young and energetic, lovely and helpful. Some of the staff are fluent in English, which makes it easier for international travellers.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from sapporou, マネージャー at UNWIND HOTEL & BAR SAPPORO
Responded 19 Jan 2020
Dear raymondt320, Thank you so much for staying with us and taking time to leave the wonderful review! We are thrilled to hear that you enjoyed your stay. We hope you come visit again sometimes soon! Cheers, Unwind Hotel & Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great, 3 minutes walk from a subway station, 5 minutes subway ride to Susukino or 10 minutes to Sapporo station. Staff speaks good English, the service was helpful and professional. Lots of accessories in the room, including free smartfone you can use during your stay (even outside of the hotel). The room was sparkling clean and very cozy. Every room has its own router, so wifi signal was excellent. Really one of the best hotels we've been in.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, front staff at UNWIND HOTEL & BAR SAPPORO
Responded 29 Oct 2019
Dear Nasuella, Thank you so much for staying with us and taking time to leave the wonderful review! We are thrilled to hear that you enjoyed your stay. We hope you come visit again sometimes soon! Cheers, Unwind Hotel & Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent two nights in this hotel booked on avios points. Good location a short walk from Nakajimakoen subway station and about a 10 mins walk from the happening Susukhino district. Nice quiet location and decent bar next door (didn't try the hotel bar itself as it wasn't showing the rugby). If you go to the bar next door watch your bill. Ours was inaccurate. Comfortable room with two small double beds, multi-function toilet room with separate room for bath/shower/basin. Coffee and tea facilities. Not spacious but not bad sized rooms for Japan. Beds very comfortable, shower decent and WiFi worked well. Staff all very friendly and helpful. Good English spoken. Room comes with free smart phone with internet connectivity which is very useful when you are out and about. My only suggestion would be to include Google translate on the default apps. Breakfast is served on a tray for consumption in your room. They don't knock and leave breakfast outside at the time agreed on check-in. Breakfast comprises very tasty bread and superb soup. The minestrone soup on the 2nd morning was right up there with the best I've ever had. No idea what it costs but I highly recommend this hotel. …
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, お客様担当マネージャー at UNWIND HOTEL & BAR SAPPORO
Responded 3 Oct 2019
Thank you very much for staying with us at Unwind. We are happy to hear that you enjoyed staying at our hotel. Our breakfast soup is made from local ingredients, and we have 4 different soup that we rotate everyday. Miso Minestrone is the most popular soup among our guests! We hope you visit us sometimes soon! Best regards, Unwind Hotel & Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A young and chic hotel in the middle of the bigger hotels nearby but you would be surprised with their even bigger smile and friendly service. You will be attended casually but attentive by the front office associates (kudos to the attractive female staff who can converse in fluent English and to the American guy working at Unwind Sapporo), for the hotel check-in and I like the way how it went so well... Welcome drink will be served with iced lemon drink or iced coffee. Keys to the room were given and we got a family room of 2 rooms at floor 7 & 8 which is very nice indeed. 4 beds and with separated toilet and bathroom, a fridge, safe, and with lots of sockets to charge mobile phone battery and a mini kitchen plus a wardrobe and sofa with coffee table. Handy mobile phone for usage, and a smart TV. Fit perfectly. Complimentary bed and breakfast style, with a really nice miso soup (very similar like Hong Kong style Borscht soup), with option to add mixed chili and basil. Served with bread and a good coffee. Kids comes with packed orange/apple juice. Complimentary wine for hotel guests from 5pm to 6.30pm at the rooftop (10th floor). Lawson, local store and bar are quite near walking distance, plus number of cafe and local restaurants nearby. Hotel parking is available for guest, for a fee. Overall, it is really a nice hotel with no flaws, and I dont mind to come back again. Cheers!…
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, Front Staff at UNWIND HOTEL & BAR SAPPORO
Responded 25 Aug 2019
Dear Victor, Thank you so much for staying with us at Unwind and leaving us an awesome review! We are happy to hear that you enjoyed our hotel. We hope you come back again sometimes soon. Best regards, Unwind Hotel & Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice, relatively small hotel build around an American lodge concept, which means wood and fireplaces. It is quite cozy, but also a little compact, so not much space really. However the rooms are OK in size, clean and the bed comfortable. There is a very nice rooftop terrace and bar worth visiting in the summer time. Breakfast is served as small picnic baskets delivered to your room at an agreed time. Nice idea, but for people not too keen on soup in the morning, it is a bit too small. Fine service. Staff is helpful and speak English fairly well.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, Front Staff at UNWIND HOTEL & BAR SAPPORO
Responded 28 Jul 2019
Dear 468henrikt , Thank you for the wonderful comment. We're very pleased to know that you enjoyed our hotel's unique concept. We hope to see you again when you have chance to come to Sapporo again! UNWIND hotel&bar Front staff Haruka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was about a 30 minute walk from Sapporo train station and I while I didn’t love walking through a neighborhood filled with love hotels in the dark, I grew to appreciate this location. There are several food neighborhoods within walking distance - most notably ramen row. All the employees we interacted with were very conversant in English, which is sometimes hard to find in Japan. They were also friendly and helpful. We got a drink upon our arrival, although we missed the happy hour tasting on the room. Before we came to this hotel, we stayed at several others which included breakfast buffet. I appreciated that this hotel didn’t have that, as it made the stay cheaper and allowed for us to sample the local cuisine without feeling like we were wasting a “free” meal. Instead, they offered a light breakfast which included a juice box, hearty homemade soup, and some bread. It was enough to hold us over for a real breakfast out once establishments opened. …
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, Front Staff at UNWIND HOTEL & BAR SAPPORO
Responded 10 May 2019
Thank you very much for the fantastic review and feedback. I am happy to hear that you were happy with your stay. While the hotel is a 30 minute walk from the main Sapporo station, It is only a 5 minute walk for Nakajima Koen station. I am happy to hear that you were pleased with our staffs service and enjoyed our breakfast. We hope you join us again soon. Sincerely Hotel Unwind Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at this hotel. The staff were really friendly and the room was comfortable, they also provided us with free PJs for our stay. The room was a bit small so there's not much privacy when someones in the toilet room. The breakfast was a pleasant surprise, different soup everyday with bread. The location was pretty good as well, just 10-15 mins to the downtown area or the subway station is also nearby.
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Date of stay: April 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, Front Staff at UNWIND HOTEL & BAR SAPPORO
Responded 30 Apr 2019
Thank you very much for the kind review. I am glad that you enjoyed your stay with us and found our location convenient. We hope you join us again soon. Sincerely Hotel Unwind Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This boutique hotel in Sapporo is a hidden gem. Tucked away on a secondary street just two blocks from the Nakajima-koen stop on the Namboku Subway line. Comfortable rooms, friendly and accommodating staff, walking distance to shopping, dining, events. Breakfast is delivered to your room each morning--healthy and satisfying soup with freshly-baked bread, juice. Mini-frig is stocked with complimentary bottled water daily. Good wi-fi signal. Free smartphone provided for your use within and outside the hotel-- free calls, free internet, travel guide, apps. Complimentary Hokkaido wines served at rooftop bar nightly. Assortment of room layouts with sitting areas.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sapporou, Front Staff at UNWIND HOTEL & BAR SAPPORO
Responded 19 Apr 2019
Thank you very much for staying with us and leaving us an in-depth review. We are happy to know that you had a good time being with us here! The details of your review must be very helpful to other users. We appreciate that a lot! We hope to see you again here in Unwind when you visit Sapporo next time. Thank you. Sincerely, Unwind Hotel&Bar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$83 - US$215 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporo
NUMBER OF ROOMS
47
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Frequently Asked Questions about UNWIND HOTEL & BAR SAPPORO
Which popular attractions are close to UNWIND HOTEL & BAR SAPPORO?
Nearby attractions include Hoheikan (0.4 km), Naritasan Sapporo Betsuin Shinei-ji Temple (0.4 km), and King XMHU (0.2 km).
What are some of the property amenities at UNWIND HOTEL & BAR SAPPORO?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at UNWIND HOTEL & BAR SAPPORO?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at UNWIND HOTEL & BAR SAPPORO?
Guests can enjoy a rooftop bar, free breakfast, and a lounge during their stay.
Is parking available at UNWIND HOTEL & BAR SAPPORO?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to UNWIND HOTEL & BAR SAPPORO?
Conveniently located restaurants include Gotsubo, Daruma Honten, and Genghis Khan Daruma 6.4.
Which languages are spoken by the staff at UNWIND HOTEL & BAR SAPPORO?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.
Are there any historical sites close to UNWIND HOTEL & BAR SAPPORO?
Many travellers enjoy visiting Hokkaido Jingu (3.6 km), Former Hokkaido Government Office Building (1.6 km), and Hoheikan (0.4 km).
Is UNWIND HOTEL & BAR SAPPORO accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.