Jozankei Tsuruga Resort Spa Mori no Uta

Jozankei Tsuruga Resort Spa Mori no Uta

3-192 Jozankeionsen Higashi, Minami-Ku, Sapporo 061-2302 Hokkaido
Traveller (420)
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Room & Suite (245)
Buffet at the Jozankei Tsuruga Resort Spa Mori No Uta
Dining (151)

View prices for your travel dates

Breakfast included
S$313
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#38 of 167 hotels in Sapporo
3.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.8 of 5 bubbles
Value

Jozankei Tsuruga Resort Spa Mori No Uta is an excellent choice for travellers visiting Minami, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

Rooms at Jozankei Tsuruga Resort Spa Mori No Uta offer a refrigerator and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

A hot tub and free breakfast will also help to make your stay even more special. If you are driving to Jozankei Tsuruga Resort Spa Mori No Uta, free parking is available.

Nearby landmarks such as Jozankei Dam Downstream Garden (1.4 mi) and Sapporo Lake Daiichi Obesevatory (1.8 mi) make Jozankei Tsuruga Resort Spa Mori No Uta a great place to stay when visiting Minami.

Guests of Jozankei Tsuruga Resort Spa Mori No Uta can find Gakenoue (0.6 mi) a short walk from the hotel when they are feeling hungry and looking for a bite to eat.

During your visit, be sure to check out Jozangensen Park (0.3 mi), which is a popular attraction within walking distance of the hotel.

Enjoy your stay in Minami!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Bicycle rental
Canoeing offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Vending machine
Tennis court offsite
Free shuttle or taxi services
Shuttle bus service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Hot spring bath
Massage
Massage chair
Open-air bath
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Room features
Air purifier
Air conditioning
Safe
Sofa
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Chinese, Japanese

Location

3-192 Jozankeionsen Higashi, Minami-Ku, Sapporo 061-2302 Hokkaido
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Okadama Airport
24.1 km
See all flights
New Chitose Airport
45.9 km
See all flights
321Reviews7Q+A17Room tips
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Detailed Reviews
Victor K wrote a review Jul 2023
Hong Kong, China557 contributions171 helpful votes
5.0 of 5 bubbles
Our third time in the area but stayed here for the first time as most other hotels were more expensive. Sizeable twin room with charming view. Plenty of room amenities. Very hospitable staff. Some spoke excellent English. Buffet dinner and breakfast were luxuorious. We saw four deers eating vitually feets outside the restaurant window during dinner as well as a big raccoon. The Onsen was maintained in the most respectful manner. Free harp concert in the evening was a grateful bonus. We enjoyed thoroughly.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 韓 梅, お客様サービス / フロント オフィス at Jozankei Tsuruga Resort Spa Mori no Uta
Responded 8 Aug 2023
非常感謝您入住我們酒店。您在這裏度過的一個愉快的夜晚我們也感到非常的高興。 夏季餐廳外面會有一些小動物在活動。冬季定山溪也很美麗。希望您在冬季的時候再光顧我們森之謌酒店。
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Princess_fei wrote a review Jul 2013
Singapore, Singapore24 contributions63 helpful votes
5.0 of 5 bubbles
Located in Jozankei (about 45 mins drive away from Sapporo), Jozankei Tsuruga Resort Spa Mori No Uta is located about 45 mins drive away is a picture of calm, tranquility and beauty. We were greeted upon arriving at the resort and quickly identified on the guest list - it was easy as mine was the only English name on the list. What impressed us a great deal was that all the staffs were able to recognise our faces for the 1st time and efficient in all handling all our requests.

Stays in the resort includes breakfast and buffet dinner in the resort's restaurant. The buffet is most impressive on with its extension selection during both breakfast and dinner. As we are staying 2 nights, we opted to have the Kaiseiki set dinner on the 2nd night at an extra of 5,250 yen per person. The set dinner comprises of about 10 dishes including desserts with generous portions. We were so stuffed by the 5th course that we couldn't finished the most of the dishes after. It would be good if they allowed sharing of the set.

We had the western style room with tatami - the rooms are so large that it can actually accommodate up to 4 person comfortably. All rooms are equipped with a massage chair to further relaxes after a soak in the onsen. And also (surprise, surprise!), a nano facial steam - so guests relaxes from the face to the toes, literally. I love Japanese hotels for their cleanliness and this one is not exception. Beside the usual bathroom amenities, the hotel also provides facial cleanser, toner and moisturiser too.....Awww....such attentiveness to details.

For tired bodies, the resort also has a spa at the onsen area. I find the prices competitive (against Singapore prices) and worth to try if there's nothing much to do.

Inside the ladies changing room there is a self-service washing machine and dryer - 100 yen to laundry and 100yen per 30mins to tumble dry. Laundry detergent is available at the hotel shop but it is not displayed out. The dryer has a standard drying temperature and takes a while to dry all my clothes (about a full load with denims). I went onsen and dinner while waiting for the laundry so it's not really time-consuming to say but will need to check every now and then if the laundry is ready. Sure beats exorbitant hotel laundry charges!
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Date of stay: July 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maiki S wrote a review Apr 2013
Toyama, Japan115 contributions31 helpful votes
5.0 of 5 bubbles
We stayed for a night in a beautiful cottage for a family of five in this spa resort just less than an hour from Sapporo via train and bus. The hotel itself is very beautiful with a decorated, tall fireplace surrounded by soft cushions while enjoying the marshmallow on a stick at night. Buffet style dinner is awesome, had so many varieties of food, japanese and western cuisine and the colorful and yummy desserts as well. Hearty and delightful breakfast is also astounding as we are able to enjoy the food not just with the good presentation but of course with the perfect ambiance of surroundings of snow outside melting on the Pine grounds. The cottage is an ultra modern, spacious Loft unit with all the complete amenities w a very huge HDTV and an attached private hot spa room too.. Daihyokujo is very big and very nice, too! I will definitely recommend and go back with my family at this awesome resort in the nearest future, I love every moment of our stay here!
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Date of stay: April 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Choose the Cottage Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Odyssey07284259995 wrote a review Nov 2023
1 contribution
1.0 of 5 bubbles
Checked in yesterday and was given a room with a view of carpark and a Birds Eye view of forest even though we have booked a Deluxe forest view room. Asked front desk and was told they can’t give me another room when they did not even bother to check the system! Asked for one more extra pillow but was also told not possible at all. Have stayed at numerous Japanese hotels and this is by far the worst-No hospitality and bad service from the staff. Be prepared to being told “no” all the time for all requests if you ever stay here. Not worth it at all for the high price point. Food is mediocre, nothing to shout about.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 中島 敏裕, お客様サービス / フロント オフィス at Jozankei Tsuruga Resort Spa Mori no Uta
Responded 25 Feb 2024
Thank you for using our service. Unfortunately, by the time you arrive, it is fully booked, and we are sorry that we cannot guide you to a room that satisfies you. In addition, the information on the pillow gallery of the hotel was insufficient.
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mjib wrote a review Jan 2017
Hong Kong12 contributions19 helpful votes
2.0 of 5 bubbles
We're staying at the hotel right now and felt the need to leave a review because we are astounded by the standard of service.

Front desk insist on speaking in mandarin to us although we keep communicating to them in English. We have a Chinese name but are mainly English speakers, we found it very inconsiderate for them to presume that we know mandarin even when we keep asking questions in English.

Secondly, there were no instructions on how this hotel worked. The front desk person who led us to our room only opened the room door and let us in, we would think that the whole point of showing us to our room was to explain how the room and onsen procedures worked. We had no idea that we needed to bring our room towel to the onsen as every onsen hotel we stayed at provided towels inside. There was also no instructions on the towel situation inside the onsen, we only realised after we had taken clothes off and walked back to the retrieve the towel.

We wanted to get a drink at the bar but was put off by the bartender's rudeness. We wanted to take a couple of photos before sitting down but the bartender said no photos bluntly with an annoyed expression (there was no sign that no photo is allowed and we've never stayed at a hotel that did not allow photos in public places). We sat down and looked through the menu, the bartender walks to us and asked if we wanted drinks. We said we needed more time and he responded with 'what?' with a super annoyed expression and we repeated our reply. He stormed off without acknowledging us.

Having traveled to Japan dozens of times this is the first time we encounted bad service. For a hotel at this price range, or simply in any hospitality industry, it is simply unacceptable.
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Date of stay: January 2017
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 森の謌コンシェルジェ, concierge at Jozankei Tsuruga Resort Spa Mori no Uta
Responded 20 Apr 2017
Dear mjib, I really appreciate you sharing your experience and frustration with us and we are sincerely aporogize that you overall stay was not perfect most due to the staff service. What you mentioned was what we really think it needs to be improved. In fact, the current situation of our service is not enough range with this price range as you saw. Therefore, we take your feedback very seriously, and we really would like to use it to improve our services. We are having more foreign customers year by year, and there is a need to prepare for those guests. We sincerely appreciate you sharing every detail, and we are reviewing those one by one. If you have another chance to come to Hokkaido, please contact us. If you do not mind to stay a night here, we would like to invite you to our hotel to see how it changes. Thank you for giving us an opportunity to evaluate our service once again. And thank you very much again for sharing your experiences. We hope you will give us an opportunity to provide the exceptional service when you return to stay with us. Sincerely;
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mjsilverberg wrote a review Aug 2018
Sapporo, Japan1 contribution6 helpful votes
1.0 of 5 bubbles
We came to this resort for our honeymoon. We reserved 4 nights, but we only stayed for 1 as the hotel was terrible. The whole thing smells of must, mold and mildew. The food is not edible. Worst of all the service is rude and not accommodating. You’re better off with a stay-cation than coming here.
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Airge wrote a review Feb 2013
Charenton-le-Pont, France16 contributions16 helpful votes
5.0 of 5 bubbles
We went to this hotel for a day trip from Sapporo (approx 1 hour from city center). They have a lunch or dinner & spa plan which is really good value for money. The spa is awesome, especially the outdoor bath during winter, and the buffet is amazing (we tried the lunch buffet). Everything was good, and they offer a great deal of choice (Japanese and western style). We also enjoyed ourselves in the huge lobby, which is so relaxing. We will definetly try the hotel next time.
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Date of stay: February 2013
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ViviGugu wrote a review Jan 2015
Shanghai, China14 contributions24 helpful votes
5.0 of 5 bubbles
Our family stayed here for one night, and booked a cabin and a room in the hotel building. Both were wonderful. The room had a wonderful surprise - it came with its own hot stone bed, massage chair and roomy sofa!

The indoor and outdoor onsens were clean, well-structured and had a great view of the snow-capped trees.

The nighttime marshmallow roasting and harpist were the crowing touches for a very cozy night. What a wonderful wrap up to a family-oriented day. We all stayed indoors the whole time, and no one got cabin fever. It really is a testament to how friendly, warm and well-run this resort is.

The only tip I would give to improve the trip -- the hotel actually has an arrangement with the local taxi companies to drive you from Sapporo station to the hotel for a great price of 5000 yen. For some reason, they do not advertise this or tell you about it until you arrive. It makes everything so much easier if you can take the train from the airport to Sapporo station, and then taxi to the resort!
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Date of stay: January 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wwf1119 wrote a review Jun 2014
Hong Kong, China38 contributions73 helpful votes
3.0 of 5 bubbles
We were attracted by the hotel brand and photos on the hotel's website. It is truly a beautiful resort except smaller than I expected. We took the shuttle bus from Makomanai railway station to the hotel. The bus timetable and bus stop location are on the hotel we page. The shuttle bus is green with the hotel,'s name on the bus body. Hence, it is easily recognised. The travelling time is around 30 minutes. I will suggest the hotel to consider arranging shuttle bus service between sapporo railway station and the hotel. For other resort at lake toya, which is more far away, the round trip between sapporo JR station and resort is available.

The onsen is on the ground floor. It is surrounded by trees and relaxing. Our room is on the 4/F. It has western style, with a coffee machine. We have a 3- year old boy and the hotel arranged a bathrobe and slippers for him. There is a pillow store on the onsen floor. We can choose our preferred pillow there. It opens at 4pm.

We have lunch, breakfast and dinner at the resort. I recommend French toast, white rice, croissant, milk flavour ice cream and the signature cake roll.

On check out,we took public bus from Jozankei to the airport directly. The hotel has kindly arranged shuttle bus to take us from the hotel to the Jozankei public bus stop.

Overall, the experience is good. I will consider to visit the other resort of this brand in the future.
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Date of stay: June 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chongbrood wrote a review Oct 2011
Singapore169 contributions165 helpful votes
5.0 of 5 bubbles
Japan's reputation for service excellence is taken to new heights with this resort hotel an hour outside Sapporo. The rooms are pricey but very comfortable and tastefully done. You're really paying for service - birdsong in the hallways, thoughtfully selected CDs in the rooms, all the amenities and frills - right down to your choice of toilet paper! The onsen is large enough that you don't feel crowded upon as you soak in the heat. Meals are buffet style but never carelessly laid out or presented. The choice is wide for both dinner and breakfast buffets. A nice touch is the marshmallows laid out on the central hearth for toasting on a winter's night. If you're there in winter, as I was, the outdoor ice bar is accessible thanks to the thick overcoats thoughtfully provided at the door.
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Date of stay: January 2011
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from 森の謌
Thank you for your interests in Mori no uta. “Half board” means that it includes dinner buffet and breakfast buffet basically. You can upgrade dinner buffet to Kaiseki dinner with extra costs on availability. Thank you for taking your time.
Yen Han T asked a question Nov 2016
Which type of onsen is it?
Answer from Michelle
Japan212 contributions191 helpful votes
not really sure what you are trying to ask, but the onsen in Jozankei are natural hot springs, containing sodium chloride. It is colourless and odourless unlike the onsens in Noboribetsu, which contain sulphur and hence have a more natural yellowish colour.
Van15downtown asked a question Dec 2015
Shanghai, China3 contributions2 helpful votes
Which room got the private onsen inside it?
Answer from garret c
Honolulu, Hawaii32 contributions32 helpful votes
Cottages off of the main building.
cathy f asked a question Jul 2015
New York City, New York
how could i get from Sapporo Excel hotel to this hotel
Answer from Benjawan S
Bangkok, Thailand81 contributions31 helpful votes
There are two options I got from the staff : I took the second though. It's cheaper and more convenient. 1. If you take public bus from Sapporo Station it is 75 minutes please get off the bus at "白糸の滝" (Shiraito no Taki) bus stop. 2. Free shuttle bus from Makomanai Station which is subway station. Time table are as follows; ・SHUTTLE BUS INFO.   From HOTEL to MAKOMANAI St. at 9:30, 11:30, 15:30 From MAKOMANAI St. To HOTEL at 10:30, 14:30, 16:30 ※ This shuttle service operates by reservations only ※ Please make the reservation until 3 days before. ※ The bus may be late because because of traffic or weather. The time required is approximately 40 minutes Hope this helps.
Michael wrote a tip Jul 2019
5 contributions
5.0 of 5 bubbles
"Private onsen only has view of sky"
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masatoshis2015 wrote a tip Dec 2017
15 contributions5 helpful votes
5.0 of 5 bubbles
"Chose moderate 2 bed room but satisfying."
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James V wrote a tip Jul 2017
T68 contributions41 helpful votes
4.0 of 5 bubbles
"Any room facing the mountains will be quieter"
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CG0007 wrote a tip May 2017
Japan21 contributions8 helpful votes
5.0 of 5 bubbles
"larger the better"
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pakbet wrote a tip Feb 2017
Quezon City, Philippines582 contributions65 helpful votes
5.0 of 5 bubbles
"it should be a room with a view of the Jozankei town area"
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Not the right property for you?
There are more places to choose from in the Sapporo area.
PRICE RANGE
S$328 - S$444 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoJouzankei Onsen
NUMBER OF ROOMS
54
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JOZANKEI TSURUGA RESORT SPA MORI NO UTA: UPDATED 2024 Hotel Reviews, Price Comparison and 833 Photos (Sapporo, Hokkaido) - Tripadvisor

Frequently Asked Questions about Jozankei Tsuruga Resort Spa Mori no Uta
Which popular attractions are close to Jozankei Tsuruga Resort Spa Mori no Uta?
Nearby attractions include Futami Suspension Bridge (1.0 km), Jozan Gensen Park (0.6 km), and Iwato Kannondo (0.7 km).
What are some of the property amenities at Jozankei Tsuruga Resort Spa Mori no Uta?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Jozankei Tsuruga Resort Spa Mori no Uta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Jozankei Tsuruga Resort Spa Mori no Uta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jozankei Tsuruga Resort Spa Mori no Uta?
Yes, free parking is available to guests.
What are some restaurants close to Jozankei Tsuruga Resort Spa Mori no Uta?
Conveniently located restaurants include Mori Buffet, Fresh Soba Koyotei, and Gakenoue.
Are there opportunities to exercise at Jozankei Tsuruga Resort Spa Mori no Uta?
Yes, guests have access to a sauna and yoga classes during their stay.
Are pets allowed at Jozankei Tsuruga Resort Spa Mori no Uta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Jozankei Tsuruga Resort Spa Mori no Uta offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Jozankei Tsuruga Resort Spa Mori no Uta?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Jozankei Tsuruga Resort Spa Mori no Uta?
Many travellers enjoy visiting Former Residence of Kuroiwa Family (7.9 km).
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