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ANA Crowne Plaza Sapporo, an IHG hotel

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1-2-9 Nishi, Kita 3-jo, Chuo-ku, Sapporo 060-0003 Hokkaido
Lowest prices for your stay
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US$102
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Free cancellation until 12/02/23
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US$102
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Free cancellation until 11/02/23
US$102
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Free cancellation until 12/02/23
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Traveller (743)
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Panoramas (7)
Room & Suite (405)

About

#56 of 199 hotels in Sapporo
Location
Cleanliness
Service
Value
Situated in Sapporo, one of the biggest cities in Japan, ANA Crowne Plaza Sapporo has been a landmark for luxury and relaxation coupled with the best of Japanese hospitality. Each of the 412 guest rooms features natural color toning and a comfortable interior, creating an exquisite environment for a pleasurable experience. ANA Crowne Plaza Sapporo features 18 banquet rooms of varying sizes to cater to any application. The unique sky banquet rooms on the 23rd and 24th floors and a Sapporo's largest authentic sukiya-style tatami room coupled with perfectly synchronized sound and lighting, aim to provide the perfect atmosphere for any event. Restaurants at ANA Crowne Plaza Sapporo aim to please even the most fastidious foodie with five different offerings bringing everything from Japanese cuisine to Teppanyaki to the table. Cafe Minamo provides the perfect getaway from the hustle and bustle of the outside world while guests can revel in the panorama at a sky lounge, Sapporo View.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
Baggage storage
Concierge
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Rooftop bar
Banquet room
Meeting rooms
Salon
Currency exchange
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Japanese

Location

100Great for walkers
Grade: 100 out of 100
614Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
1173Reviews14Q+A40Room tips
Traveller rating
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PKR wrote a review Jan 2023
Singapore, Singapore24 contributions59 helpful votes
I stayed as IHG Diamond member with family enroute to Niseko and back. This is proximate to Sapporo station, offers great rooms for families with even facility for 4 single beds! Breakfast spread was one of the best that we have had in any Crowne Plaza world wide and comparable to Intercon bkfast anywhere. Having stayed in over 100 properties in IHG chain including over 20+ Intercons, I would definitely rank this amongst my Top 5 stays with IHG, for the service and benefits provided to IHG elite members.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lacryma C wrote a review Dec 2022
Hong Kong, China126 contributions113 helpful votes
ANA Crowne Plaze is considering a good choice to be the first stop of your Sapporo visit. It is closed to the city centre of the city. 10 mins walk you will reach Sapporo JR station, a series of outlet and shopping mall. You can get food, winter gears and access to nearby attractions by walk or rail. If you’re arriving late night, there is a convenient store directly connected to the hotel. You can get everything you needed without stepping out the hotel. The room size is just right. You may feel comparative small to a normal Crowne Plaza. Considering it is a hotel in Japan then get use to it. The space is still able to allow opening up a full size suit case. One benefit to an IHG member is free water. I’m not sure if this is a kind of benefit. I thought most of the large chain hotel would offer bottle water to their guest for the first day of visit. I really appreciate the car park arrangement of this hotel. ANA Crowne Plaza has its own car park for guest and charge 2000 yen on daily basis. It means you can drive in and out multiple times a day. You only need to approach the front desk for this arrangement. I realise that this is not a common practice in Hokkaido. Most of the hotel car park priced the same but only allow you to get inside once. However, I must mention the short side of this hotel. Lack of bell service is one of the key point I can’t accept and that usually not happening in the rest of the world for a Crowne Plaza. I arrived in the evening with dark and heavy snow. I do expect someone to guide me the parking arrangement and give me a help hand on my heavy luggage. I believe most of the people arrive Hokkaido with bulk baggage to tackle the extremely low temperature in winter. I really hope a bell service available to assist my luggage. Staff were also not attentive at all. I understand they are not responsible to assist on my luggage movement but I do wish they can offer us a trolley when they were looking at our difficult movement. One more weird thing on laundry. To my understanding, most of the hotel in the world will deliver your laundry item back to your room directly. ANA Crowne Plaza is the one not operate in this common practice. I need to hand in and collect back my laundry at the front desk. To conclude my stay, I would still recommend visit to choose this hotel. There are a few reasons I have mentioned. More importantly, this is an IHG hotel and it is a global brand chain. You can’t find other international brand like Marriott or Hyatt in Sapporo. This enable the hotel as an English speaking hotel. The room costs around 100 USD per night during weekdays.
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Date of stay: December 2022
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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FengXueSG wrote a review May 2022
Singapore, Singapore1546 contributions201 helpful votes
Stayed two nights for a conference. Although it is two blocks away on the east from the main street that connects Sapporo station and Odori, the location is still very convenient: walking distance to Sapporo station and a subway entrance right around the corner. A 7-11 store is just across the street. I got an upgrade to a bigger room with bathtub, but the space is still a bit crowded. No trouble for me as solo business travel. But if you travel with family and big suitcases, their standard rooms probably would not work.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zachary H wrote a review Sep 2021
Tokyo, Japan4537 contributions463 helpful votes
+1
We had a 3-night five star stay at the ANA Crowne Plaza Sapporo! The service was excellent and our room was beautiful (not to mention being quite large!) The hotel is located in the Sapporo central business district, but is walking distance to Susukino and many restaurants, etc. This will be the hotel we recommend to others!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 里城 崇文, オーナー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 20 Sep 2021
Thank you very much for stayed ANA Crowne Plaza Sapporo this time. And, we greatly appreciate for your cooperation about answered our questions during your busy schedule. Your warm words will be encouraging us. We have to aim higher, also would like to continue to provide a comfortable stay in the future. We hope you will continue to using us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Gym Lad wrote a review Mar 2020
St. Catharines, Canada440 contributions304 helpful votes
This hotel location is very convenient. Staff is very helpful and good at speaking english. Japanese breakfast and buffet breakfast are available. Both are good. Very clean and tidy rooms. The beds are large but the rooms can be a bit small. Friendly staff except for the breakfast staff
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Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 23 Mar 2020
Kindly allow me to thank you for taking the time to tell us about your experience at the Ana Crowne Plaza Hotel Sapporo. We are truly glad to hear that your experience has met your expectations, and that you could enjoy our service. Once more thank you very much for your patronage and we are looking forward to welcome you again soon here in Sapporo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate G wrote a review Mar 2020
Sydney, Australia7 contributions1 helpful vote
I stayed at this hotel for one night on my way through to Niseko. It’s location to the JR train station was great and I was able to walk directly from the station to the hotel at night time with no issue. Hotel is clean and well presented, buffet breakfast had a great selection and the staff at the hotel were all very helpful and welcoming - room was small but that is expected. Would definitely stay again!
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 10 Mar 2020
Kindly allow me to thank you for taking the time to tell us about your experience at the Ana Crowne Plaza Hotel Sapporo. We are truly glad to hear that your experience has met your expectations, and that you could enjoy our service. Once more thank you very much for your patronage and we are looking forward to welcome you again soon here in Sapporo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vhalerie Lee wrote a review Feb 2020
Singapore, Singapore295 contributions97 helpful votes
Love this hotel, very peaceful right in the heart of Sapporo. Breakfast serves a lot of local Hokkaido dishes from Hokkaido scallops to Hokkaido milk and butter, everything here is perfect. Getting here from Hokkaido Chitose CTS Airport can be confusing since it doesn't say that it will stop at ANA Crowne Plaza, but keep an eye out on limousine bus when you go through the stops otherwise you'll miss it
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 2 Mar 2020
Kindly allow me to thank you for taking the time to tell us about your experience at the Ana Crowne Plaza Hotel Sapporo. We are truly glad to hear that your experience has met your expectations, and that you could enjoy your stay with us. Once more thank you very much for your patronage and we are looking forward to welcome you again soon here in Sapporo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Djatmiko wrote a review Feb 2020
1 contribution
I usually never write review cause I simply don’t care enough to, but had such a terrible experience I felt compiled to write. I paid perhaps 10 times the price that the room is going for since the Coronavirus meant lots of Chinese tourist isn’t here, so they dropped the price like crazy(I booked months in advance and the Sapporo snow festival is going on). Expecting a Delux premium room to be decent but it wasn’t, should have gotten a cheaper room or stayed somewhere else, just expected ANA Crowne Plaza to be better. Firstly, when I asked for some water in the Lobby they rudely told me that complimentary water is for members only (did not even ask me politely if I was, I am). Some of the Staff here is super rude. Secondly, for the two nights I was here I just could not sleep at all. The road outside is incredibly noisy and I suppose the floors and walls are paper thin as I keep hearing loud noises, from the loud footsteps and people talking/yelling. Fell asleep at like 04:00 ish each night and pretty cranky and did not enjoy my trip. Honestly, my experience sucks. Terrible.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 12 Feb 2020
Thank you for taking the time to tell us your most recent experience at ANA CROWNE PLAZA SAPPORO. For the first and foremost please take our sincerest apology for the less than satisfactory experience you have had so far with regards to being reporting our service issues. We will be addressing the issues with the respective department heads to ensure this does not happen again. We would also like to thank you for bringing our attention into this matter. It will help us to improve our service in future. It would be appreciated if you could kindly contact us directly via the following email address for us to learn more details. 【reservation@anacpsapporo.com】 We hope that you will afford us the opportunity to regain your trust and look forward to hearing from you. Your Sincerely, Takafumi Satoshiro Room Reservation ANA CROWNE PLAZA SAPPORO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BigT71 wrote a review Feb 2020
Bangkok, Thailand193 contributions213 helpful votes
we stayed twice on this trip and the first stay we were upgraded to a great room which was renovated, unfortunately on the return we were in an older room that was smaller and more cramped hence 4 stars and not 5. The service was very good, the hotel very comfortable however we did find the rooms a little hot. The hotel provided a fan which sorted that problem, We ate at the main restaurant one night and it was great and excellent value with a superb set menu at a very good price. We found the location very good and this is our preferred choice of hotel in Sapporo.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: try to get a renovated room. Expect small and cramped rooms at the more basic level.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 7 Feb 2020
Kindly allow me to thank you for taking the time to tell us about your experience at the Ana Crowne Plaza Hotel Sapporo. We are truly glad to hear that your experience has met your expectations, and that you could enjoy our service. Also thank you very much for your valuable comments. I will take over your feedback to the person in charge to improvement. Once more thank you very much for your patronage and we are looking forward to welcome you again soon here in Sapporo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dinernothappy wrote a review Jan 2020
Hong Kong, China104 contributions85 helpful votes
This was my 3rd visit over the past years. I enjoyed staying in this hotel, especially in their new rooms. This time, I stayed on high floor, so got a very nice view of Sapporo city. The location is also great, just a few blocks you will arrive the Odori Park. I also enjoyed very much the breakfast there. The only complain this time is no snow in Sapporo. I guess there is nothing the hotel can do. I was told this is a very exceptional year that Sapporo didn’t have white Christmas.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ANACPSAPPORO, マネージャー at ANA Crowne Plaza Sapporo, an IHG hotel
Responded 10 Jan 2020
Kindly allow me to thank you for taking the time to tell us about your experience at the Ana Crowne Plaza Hotel Sapporo. Thank you for always choosing us. We are truly glad to hear that your experience has met your expectations, and that you could enjoy your stay with us. As you said, there is little snow this year in Sapporo. I wish a lot of snow welcome you when you visit Sapporo next time. Once more thank you very much for your patronage and we are looking forward to welcome you again soon here in Sapporo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$82 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sapporo ana hotel
FORMERLY KNOWN AS
ANA Hotel Sapporo
LOCATION
JapanHokkaidoSapporoSapporo Station / Nishi Juitchome Station
NUMBER OF ROOMS
412
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ANA CROWNE PLAZA SAPPORO, AN IHG HOTEL (S̶$̶1̶6̶7̶) S$102: UPDATED 2023 Reviews, Price Comparison and 1,018 Photos (Hokkaido) - Tripadvisor

Frequently Asked Questions about ANA Crowne Plaza Sapporo, an IHG hotel
Which popular attractions are close to ANA Crowne Plaza Sapporo, an IHG hotel?
Nearby attractions include Sapporo JR Tower Observatory T38 (0.3 km), Sapporo Underground Pedestrian Space (0.4 km), and Stellar Place Sapporo (0.3 km).
What are some of the property amenities at ANA Crowne Plaza Sapporo, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at ANA Crowne Plaza Sapporo, an IHG hotel?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at ANA Crowne Plaza Sapporo, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ANA Crowne Plaza Sapporo, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to ANA Crowne Plaza Sapporo, an IHG hotel?
Conveniently located restaurants include Ikina Izakaya Aiyo Kita-sanjo branch, Northern Brand Shop, and Sky J.
Is ANA Crowne Plaza Sapporo, an IHG hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Sapporo.
Are any cleaning services offered at ANA Crowne Plaza Sapporo, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Sapporo, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ANA Crowne Plaza Sapporo, an IHG hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to ANA Crowne Plaza Sapporo, an IHG hotel?
Many travellers enjoy visiting Hokkaido Jingu (4.0 km), Former Hokkaido Government Office Building (0.6 km), and Hoheikan (2.2 km).