I stayed as IHG Diamond member with family enroute to Niseko and back. This is proximate to Sapporo station, offers great rooms for families with even facility for 4 single beds! Breakfast spread was one of the best that we have had in any Crowne Plaza world wide and comparable to Intercon bkfast anywhere. Having stayed in over 100 properties in IHG chain including over 20+ Intercons, I would definitely rank this amongst my Top 5 stays with IHG, for the service and benefits provided to IHG elite members.
ANA Crowne Plaze is considering a good choice to be the first stop of your Sapporo visit. It is closed to the city centre of the city. 10 mins walk you will reach Sapporo JR station, a series of outlet and shopping mall. You can get food, winter gears and access to nearby attractions by walk or rail. If you’re arriving late night, there is a convenient store directly connected to the hotel. You can get everything you needed without stepping out the hotel. The room size is just right. You may feel comparative small to a normal Crowne Plaza. Considering it is a hotel in Japan then get use to it. The space is still able to allow opening up a full size suit case. One benefit to an IHG member is free water. I’m not sure if this is a kind of benefit. I thought most of the large chain hotel would offer bottle water to their guest for the first day of visit. I really appreciate the car park arrangement of this hotel. ANA Crowne Plaza has its own car park for guest and charge 2000 yen on daily basis. It means you can drive in and out multiple times a day. You only need to approach the front desk for this arrangement. I realise that this is not a common practice in Hokkaido. Most of the hotel car park priced the same but only allow you to get inside once. However, I must mention the short side of this hotel. Lack of bell service is one of the key point I can’t accept and that usually not happening in the rest of the world for a Crowne Plaza. I arrived in the evening with dark and heavy snow. I do expect someone to guide me the parking arrangement and give me a help hand on my heavy luggage. I believe most of the people arrive Hokkaido with bulk baggage to tackle the extremely low temperature in winter. I really hope a bell service available to assist my luggage. Staff were also not attentive at all. I understand they are not responsible to assist on my luggage movement but I do wish they can offer us a trolley when they were looking at our difficult movement. One more weird thing on laundry. To my understanding, most of the hotel in the world will deliver your laundry item back to your room directly. ANA Crowne Plaza is the one not operate in this common practice. I need to hand in and collect back my laundry at the front desk. To conclude my stay, I would still recommend visit to choose this hotel. There are a few reasons I have mentioned. More importantly, this is an IHG hotel and it is a global brand chain. You can’t find other international brand like Marriott or Hyatt in Sapporo. This enable the hotel as an English speaking hotel. The room costs around 100 USD per night during weekdays.…
Stayed two nights for a conference. Although it is two blocks away on the east from the main street that connects Sapporo station and Odori, the location is still very convenient: walking distance to Sapporo station and a subway entrance right around the corner. A 7-11 store is just across the street. I got an upgrade to a bigger room with bathtub, but the space is still a bit crowded. No trouble for me as solo business travel. But if you travel with family and big suitcases, their standard rooms probably would not work.
We had a 3-night five star stay at the ANA Crowne Plaza Sapporo! The service was excellent and our room was beautiful (not to mention being quite large!) The hotel is located in the Sapporo central business district, but is walking distance to Susukino and many restaurants, etc. This will be the hotel we recommend to others!
This hotel location is very convenient. Staff is very helpful and good at speaking english. Japanese breakfast and buffet breakfast are available. Both are good. Very clean and tidy rooms. The beds are large but the rooms can be a bit small. Friendly staff except for the breakfast staff
I stayed at this hotel for one night on my way through to Niseko. It’s location to the JR train station was great and I was able to walk directly from the station to the hotel at night time with no issue. Hotel is clean and well presented, buffet breakfast had a great selection and the staff at the hotel were all very helpful and welcoming - room was small but that is expected. Would definitely stay again!
Love this hotel, very peaceful right in the heart of Sapporo. Breakfast serves a lot of local Hokkaido dishes from Hokkaido scallops to Hokkaido milk and butter, everything here is perfect. Getting here from Hokkaido Chitose CTS Airport can be confusing since it doesn't say that it will stop at ANA Crowne Plaza, but keep an eye out on limousine bus when you go through the stops otherwise you'll miss it
I usually never write review cause I simply don’t care enough to, but had such a terrible experience I felt compiled to write. I paid perhaps 10 times the price that the room is going for since the Coronavirus meant lots of Chinese tourist isn’t here, so they dropped the price like crazy(I booked months in advance and the Sapporo snow festival is going on). Expecting a Delux premium room to be decent but it wasn’t, should have gotten a cheaper room or stayed somewhere else, just expected ANA Crowne Plaza to be better. Firstly, when I asked for some water in the Lobby they rudely told me that complimentary water is for members only (did not even ask me politely if I was, I am). Some of the Staff here is super rude. Secondly, for the two nights I was here I just could not sleep at all. The road outside is incredibly noisy and I suppose the floors and walls are paper thin as I keep hearing loud noises, from the loud footsteps and people talking/yelling. Fell asleep at like 04:00 ish each night and pretty cranky and did not enjoy my trip. Honestly, my experience sucks. Terrible.…
we stayed twice on this trip and the first stay we were upgraded to a great room which was renovated, unfortunately on the return we were in an older room that was smaller and more cramped hence 4 stars and not 5. The service was very good, the hotel very comfortable however we did find the rooms a little hot. The hotel provided a fan which sorted that problem, We ate at the main restaurant one night and it was great and excellent value with a superb set menu at a very good price. We found the location very good and this is our preferred choice of hotel in Sapporo.
This was my 3rd visit over the past years. I enjoyed staying in this hotel, especially in their new rooms. This time, I stayed on high floor, so got a very nice view of Sapporo city. The location is also great, just a few blocks you will arrive the Odori Park. I also enjoyed very much the breakfast there. The only complain this time is no snow in Sapporo. I guess there is nothing the hotel can do. I was told this is a very exceptional year that Sapporo didn’t have white Christmas.